The Pipeline

NOVEMBER 1, 2021

Subscribe today , and take the Breakfast on the go! Joel Stevenson is the CEO of Yesware – a leader in sales productivity software. Prior to Yesware Joel was the GM and founder of Wayfair’s B2B division which he grew to several hundred million in revenue. He began his Wayfair career by leading the company’s home improvement products division, followed by his role as Managing Director of Wayfair UK, where he drove growth of the company’s international presence.

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Study Software Software B2B 173

The Pipeline

OCTOBER 12, 2021

By Tibor Shanto. The generally correct answer is any reasonable time. Even that can be open to interpretation, I know a number of B2B sellers who have success prospecting on Saturday. I understand people trying to be as efficient as possible by pinpoint the best time to make prospecting calls. I know many salespeople hope they can know the exact time the right prey will be at the watering hole.

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Prospecting Cold Calling Video Exact 345

The Pipeline

OCTOBER 11, 2021

Subscribe today , and take the Breakfast on the go! Warren Coughlin helps principled entrepreneurs build a Business That Matters. That is one that delivers to you, the owner, attractive profits and a fulfilling lifestyle while also creating positive impacts on customers, team and the larger community. In other words, it is one that helps make the world – or just your corner of it – a better place.

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Salary Exact Coaching Positioning 173

The Pipeline

SEPTEMBER 23, 2021

By Tibor Shanto. There has been no shortage of new sales related books during COVID, the usual mixed bag, with scale. But one stands out, The Building Blocks of Sales Enablement , by Mike Kunkle. Not only because of the author, Mr. Kunkle and the subject, sales enablement, but because way Mike approaches the subject. Sales Enablement is a hot topic, and as such, some will abuse it for their own good (or bad).

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Sales Enablement Scale Hiring Maximizer 201

The Pipeline

SEPTEMBER 20, 2021

Subscribe today , and take the Breakfast on the go! Jay McBain is one of the most visible and respected thought leaders in the global channel. Named 2021 Channel Influencer of the Year by Channel Partners Magazine, Top 40 Under Forty by the Business Review, as well as numerous channel magazines top influencer lists, he is often sought out for industry guidance and future trends.

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AutoTask Channels Influencer Trends 173

The Pipeline

JULY 20, 2021

By Tibor Shanto. One of the reasons I like sales is you don’t need an MBA to succeed. It helps, no doubt, but a lot of MBAs fail at sales. Mostly because it is about what you do, not about what you think or believe. Which is why it is a surprise that many who avoided academic endeavours in the past, want to do so much research. Ask most sellers their view on research, most will respond without a thought, “it is an absolute must.

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Research Call-back Lead Rank Lead Scoring 386

The Pipeline

JUNE 28, 2021

By Tibor Shanto. Does the world need yet another podcast? Normally I would side with the NO group, but in this case I’ll make an exception. As you know (or should know), I host a live broadcast every Friday morning called the “Breakfast For Champions.” It airs live on LinkedIn Live , YouTube live , and the usual outlets. And while it is available to view forever on YouTube or LinkedIn, you can’t take it on the go.

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Face-to-face LinkedIn Groups Sales 328

The Pipeline

JUNE 8, 2021

By Tibor Shanto. One thing that great prospectors have in common, is an understanding that at first contact, we are an interruption. If your email, InMail or phone call is not scheduled, you are an interruption. You are about to cost them 23 minutes of productivity , like it or not. That initial interruption is never welcome, leading many sellers to want to “normalize” the conversation too quickly.

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Prospecting Conversion Video Benefit 341

The Pipeline

APRIL 27, 2021

By Tibor Shanto. There is always a lot of talk about Sales and Marketing , alignment, misalignment an more. What is missing is the bit is what or who can align the two. Given that one attracts, and the other converts opportunities to sales, who is responsible for converting leads to opportunities. It’s gotta be the Vice President of Prospecting.

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Prospecting Account Opportunity Leads 329

The Pipeline

MARCH 30, 2021

By Tibor Shanto. I used to work with a fellow who insisted that I could reduce my frustration levels by reducing expectation. If I could accept to expect much less from people like him, I could avoid the disappointment of missed expectations. Probably true but there must be a more practical way to avoid disappointment. Here is a radical thought, people setting expectation should live up to them or learn to set more realistic or honest expectations.

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Vendor Objections Buyer Direct Response 210

The Pipeline

MARCH 12, 2021

By Tibor Shanto. The key difference between a tribe and a herd is that the former walk on two legs. Herd mentality persists in both. Sales like most tribes being a bit more civil than antelopes, prefers the 80/20 rule, over herd mentality. I have always been fascinated by how willing sales types are to accept the 80/20. Some years ago, I wrote a piece suggesting that we should elevate the tribe and go for 70/30.

Data 386

Data Sales Leadership Quota Sports 386

The Pipeline

FEBRUARY 16, 2021

By Tibor Shanto. The main reason salespeople hate telephone prospecting is rejection , anything else can immediately be drawn back to rejection. And while there is no avoiding rejection in prospecting, there are things you can do to turn things your way. BTW, if you’re wondering why you can’t avoid objections, it is because we are interrupting. Nothing wrong with that, but it is a fact, a fact that is central to cold calling success.

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Cold Calling Call-back Objections Webinar Metrics 241

The Pipeline

JANUARY 26, 2021

By Tibor Shanto. The familiar expression “measure twice, cut once”, has validity in B2B sales as well. Specifically, churn , lost revenue that must be made up for in addition to new revenue goals. Churn is not a negative or a fault, but a factor. Companies close, get acquired, and a range of reasons beyond fault. But it is still a sum that has to be recovered before we start retiring quota.

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Churn Quota Margin Exercises 310

The Pipeline

DECEMBER 1, 2020

By Tibor Shanto. A lot of people in sales ask questions for entirely the wrong reason. Not to be flippant but gathering information for yourself is not the primary purpose. No, the goal is to help the prospect think things through as they respond to your questions. Questions get people to think, but what you want them to think about are their objectives, not your product.

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Objections Buyer Leads Marketing Qualified Lead 262

The Pipeline

NOVEMBER 30, 2020

Sales Scrum Episode #25 – Guest Jason Helfenbaum. Jason Helfenbaum is the owner of ClicKnowledge, a training, and development company. For over 20 years, Jason has been consulting with companies and organizations in different verticals to uncover challenges and opportunities and then create customized training solutions that deliver a tangible ROI. These solutions have ranged from sales training and behavior modification to tech and policies/procedures and all points in between.

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Policies ROI Channels Training 280

The Pipeline

NOVEMBER 10, 2020

By Tibor Shanto. Most people are focused on the future and the results their tasks and efforts will bring. Aligning with them involves helping them achieve their desired future. Meaning that we go further by leading with the output rather than the input, especially in the form of our product. While buyers will respond positively you an inputs based approach, prospects will not.

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Prospecting Buyer Positioning Leads 348

The Pipeline

OCTOBER 20, 2020

By Tibor Shanto. You know just because you can throw a football does not mean you can tackle the opponent’s linebacker. Sure both the lineman and quarterbacks are on the same team, with two completely different skill sets. No one would expect one to play like the other, or have a similar attitude to the other. Yet in sales, we want to pretend that we can in fact do that.

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Prospecting Survey Video Sales 298

The Pipeline

SEPTEMBER 15, 2020

By Tibor Shanto. I always say that time is fixed and the only nonrenewable resource, but with skill and will you can bend it a little. In the video below I share how to help patterns in activities to help the prospect ignore their own objection. Unless you are selling a pure commodity, this will help you get more prospects now, and buyers later. [link].

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Objections Video Resources Buyer 383

The Pipeline

SEPTEMBER 10, 2020

By Tibor Shanto. Big day today, thanks to our new virtual comfort, I am presenting at two different events, sharing best practices. From Sales Science to Sales 3.0, come along. One at noon Eastern, the second at 2:20 ET, all you need is to grab your coffee and notebook and may a sandwich between the two. Follow The Science. Starting off with my friend Bob Howard, founder and CEO at Contact Science.

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Webinar Metrics Conference Objections Follow-up 250

The Pipeline

AUGUST 18, 2020

By Tibor Shanto. There is a lot of talk among the pundits about how to make your prospecting communication more personal. Sure they talk about that, then quickly switch to personalization, hoping you wouldn’t notice. It gets even sadder when you realize what some experts mean when they personalization. Some may think it is a good use of time to personalize things in a way buyers can see through.

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Video Up-Sell Buyer Prospecting 258

The Pipeline

JULY 29, 2020

By Tibor Shanto. Nothing points to a lack of consensus on a topic than a myriad of alternative opinions. If there were two or three altering opinions, you can sort of pick camps to be safe. But when there is a multitude of opinions or options, the only sure thing is that no one knows. Like a broken clock, we are bound to right twice a day. Voicemail is a great example in sales, there are as many opinions as there are pundits.

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Buyer Prospecting Call-back Cold Calling 289

The Pipeline

JULY 27, 2020

Sales Scrum Podcast Episode #16 – Guest Milena Regos. We recorded this episode with Milena Regos just before all hell broke loose with COVID 19; little did we realize how the hustle will change overnight. Milena shares her journey to be a co-founder of Unhustle. She highlights how changing how you view the hustle, and choices you make, as a result, can actually lead to greater personal and financial rewards.

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Sales Leads Marketing Qualified Lead 386

The Pipeline

JULY 7, 2020

By Tibor Shanto. Sales pundits love to talk about change, and there is no shortage of opportunity brought about by the changes we face today. But having been at the game for a while the one thing that never changes is the view and approach to incentive or commissions. I am not talking about superficial changes or updates in packaging, but real substantive change, the kind you only get when you change behaviors.

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Incentives Incentive Commission Sales Qualified Lead 430

The Pipeline

JUNE 18, 2020

By Tibor Shanto. Urgency is always a battle cry at sales meetings, one on one or the team. As though creating urgency was like adding volume, “turn it up, let them hear you mean business.” While there is no escaping the logic and allure of leveraging urgency, trying to create it fraught with risk for sellers. Careful what you wish for, creating the wrong sense of urgency may just accelerate unwanted outcomes, like losses.

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Discount Quota Face-to-face Margin 297

The Pipeline

MAY 29, 2020

Friday, May 29, 2020, 7:30 AM – LinkedIn Live. Andrew Jenkins. Connections Matter More Now Than Ever: . It’s not about just increased social selling activities but IMPROVED social selling. People are now part of a bit of a captive audience but that doesn’t mean you can shortcut to a close. Building relationships still matter. HOW TO VIEW.

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Social Selling LinkedIn Closing How To 284

The Pipeline

MAY 26, 2020

Tuesday, May 26, 2020, 7:30 AM – LinkedIn Live. Live Today – Breakfast For Champions. John Moore – The Collaborator. The key to great Enablement – remembering the sellersTransforming from inflicting to enabling. HOW TO VIEW. To get in on the Breakfast For Champions you don’t need a reservation, all are welcome, simply go to John Moore’s – The Collaborator LinkedIn profile – [link] 7:30 AM ETOR -Follow John Moore – The Collaborator on LinkedIn and you wil

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LinkedIn How To Objections 272

The Pipeline

MAY 25, 2020

Sales Scrum Podcast Episode #11 – Guest Steve Gielda. Steve Gielda , is the co-founder and CEO of Ignite Selling, and someone I have been looking forward to having on the podcast. Most salespeople do not know why they win or lose deals. If they win it is their charm, personality, and relationship. If they lose, it is price features. If you don’t know why things turned out the way they did, then you’re bound to do it the same again and again.

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Social Selling LinkedIn Energy Enterprise 391

The Pipeline

MAY 4, 2020

Sales Scrum Podcast Episode #8 – Guest Brian Carroll. I have had the pleasure of learning from Brian for a number of years, we were both part of the CEB’s Sales & Marketing Thought Leadership Roundtable , As you will soon discover, Brian brings insights and questions that get, at least me, to think. For those not familiar with Brian, very few I would think, let me introduce.

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Face-to-face Sales Methodology Resources Sales 316

The Pipeline

APRIL 20, 2020

By Tibor Shanto. Sometimes you get lucky, but it is also true that even luck you have to meet halfway. I have some great news about the Sales Scrum Podcast, starting with Episode #6, today. We record our Sales Scrum Podcast, once a month, a full day capturing great insights. In April, we recorded on the 9 th , and spoke to six great guests, great timing.

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Sales Coaching Video Sales Coaching 49

The Pipeline

APRIL 2, 2020

By Tibor Shanto. You don’t need to look far today to see someone going off about the “new normal.” While it is easy to understand why people choose this lens, I find it a bit self-serving and potentially risky in the current environment. In a world where the only constant, is change, normal is just another word for yesterday. We are living through an unprecedented experience, completely new to everyone.

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Face-to-face ACT Exercises Travel 279

The Pipeline

MARCH 30, 2020

By Tibor Shanto. If you have been following my daily Selling Through COVID 19 video series , you know that I suggested that one thing we can do in the current environment, is self-improvement. Some sales, some other life skills. For the sales side, I am going to point you to two great books coming just at a crucial time. My friend, Mark Hunter, who we all know as, “The Sales Hunter,” has a new book out today, March 31st!

Video 52

Video Coaching Sales Opportunity 52

The Pipeline

MARCH 16, 2020

By Tibor Shanto. “Starve your distractions, feed your focus.” — Daniel Goleman. I had to sit back and think hard about how to jump into the stream of pundit babble about COVID 19. We must acknowledge the reality of the event, and the impact on our families, friends, colleagues, clients, employees and the business. While the world around us has indeed altered, our reaction can and should, extend from our current sales approach and process.

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Objections SME Lead Rank Lead Scoring 310

The Pipeline

MARCH 3, 2020

By Tibor Shanto. Change is a constant , it’s all around us, and it’s hard; keeping up is a continual challenge. And while change does bring good, you know what they say about too much of a good thing? Yet we, pundits and leaders, ask people to take on more change every day. Salespeople are asked to change themselves, change how and who they deal with, change the focus of their conversations, and more.

Face-to-face 362

Face-to-face Pipeline ROI Training 362

The Pipeline

FEBRUARY 13, 2020

By Tibor Shanto. To Check-in, or not to, that is the question: Whether ’tis nobler in the mind to suffer. The silence of unmanaged fortunes and opportunities, Or to take arms against a sea of pundits. And by opposing end them – Check-in and know, know more; and by making the call uncover the unknown! A great frustration for salespeople is when an engaged buyer turns aloof, going radio silence – transponders off.

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Proposal Call-back Follow-up Lead Rank 264

The Pipeline

DECEMBER 3, 2019

By Tibor Shanto. Every trade has schtick, specific things that they think they are expected to say or do. It is as though absent the schtick; you are not as expert as you claim. Sales, and the corner my fellow pundits and I occupy is no different. The right schtick helps uncover and align expectations, frame discussions, and lead to measurable progress.

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Decision Maker Face-to-face Buyer Sales 293

The Pipeline

NOVEMBER 5, 2019

By Tibor Shanto. Commodity, the word is like Kryptonite for salespeople, say it out loud, and you can see their social status and sales erode. Somehow over the years, the word has come to be something negative in sales. The implication becomes that it is low value, easy to undercut on price, delivers few loyal customers, and generally undesired. The implication being that the only way to win is by price, with the winning move being to lower it.

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Wireless SalesForce Fashion Call-back 240

The Pipeline

OCTOBER 24, 2019

By Tibor Shanto. Over the years, I have found that some of my best prospect interviews have come as a result of something another prospect asked me. If you approach sales with the right attitude and outlook, you can help customers, make money, and get a free education. As a bonus, your prospects/customers will help you sell your next deal without them even knowing or caring.

Prospecting 205

Prospecting Training SME ROI 205