Understanding the Sales Force

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Homicide Detective Makes Best Case for Sales Process

Understanding the Sales Force

Although this is an article about sales process, the first two paragraphs have more to do with religion than sales. To fully understand this powerful analogy, you’ll want to read the next three paragraphs and allow me to make my case. It will be worth it! My wife thought I would enjoy a book she found at the airport bookstore and I agreed that it looked compelling.

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New Data: Top Salespeople are 7562% Better at Winning RFPs

Understanding the Sales Force

Lately, when I talk with people, the most popular topics for discussion are Politics, March Madness, and the movies and TV shows they are streaming. Personally, I substitute Baseball for the middle topic because college baseball is in full swing and we’ve been traveling to watch our son, a college senior, play college baseball. But lately, when I talk with the Kurlan & Associates team, the topic is consistently about salespeople who push back when our sales training and coaching is sp

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Don Kent and My 8 Reasons For Inaccurate Sales Forecasts

Understanding the Sales Force

This article has a longer analogy build up then most, but it’s worth it. Earlier this week, the forecast called for a big nor’easter to drop 8-13 inches of heavy, wet snow in our area. We got 3 inches. It harkened me back to the good old days before the incredible weather technology we have now. When I was growing up in the 1960’s, I watched meteorologist Don Kent give his weather forecasts on WBZ channel 4 in Boston.

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Wouldn’t Sales Call Play-by-Play Analyses be Fun?

Understanding the Sales Force

We are only two weeks away from the 2024 Super Bowl and it got me thinking. You may have recently watched an NFL playoff game, or an NBA or NHL game and listened to the broadcasters breathlessly describe the way the last points were scored. You probably have the same stories showing up in your news feed as me. 300,000 illegals crossed the US southern border in December, wars in Ukraine and the Middle East, car-jacking, theft and violence in the major cities, and continuing inflation, especiall

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Trump, The Iowa Caucus, and Sales Improvement

Understanding the Sales Force

Regular readers know I like to start my articles with an analogy. Baseball analogies appear more than any other but analogies from politics are my favorites. I have used them very sparingly over the past fifteen years or so and for those who don’t share my political views, I would never try to convince you that I am right and you are wrong. I just make observations which you don’t have to agree with, and if we can leave it at that, you don’t have to stop reading my articles

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How Our Veterinarian Can Help Improve Your Win Rate

Understanding the Sales Force

Back in August, I wrote an article about Dinger’s torn ACL and how the Veterinarian went about her sales process to strongly recommend (sell us) the most expensive surgery. She also set expectations by telling us that when a dog tears one ACL, it’s not uncommon for them to tear the other ACL. When Dinger was fully recovered from his surgery, and on the very first day he was allowed to chase a ball, he tore the other ACL while he was returning the ball to me.

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How to Always Respond Appropriately to Your Prospect

Understanding the Sales Force

Momentary panic can spell the end of a call, meeting or opportunity. I’ll explain how to always respond appropriately to Your Prospect. I pulled up to pump number five at my usual Cumberland Farms convenience store/gas station. I use their smart phone app to select the pump and authorize the dispensing but after the third failed attempt to authorize payment, I realized the app wasn’t working.