Remove 2014 Remove Customer Service Remove Tools Remove Training
article thumbnail

Sales Training Tip with the Top Sales Tool for 2014

Customer Centric Selling

Sales Training Article: Top Sales Tool for 2014. By John Kearney, Sales Benchmark Index (SBI) Image courtesy of FrameAngel at FreeDigitalPhotos.net As a Sales Operations leader, you have 3 major challenges heading into 2014. This tool has been around for a few years now.

article thumbnail

Magical CRM Improvements for Sales

Score More Sales

In other words, does your contact management tool bring in the social profile and activity on social for each of your contacts? These items above are a basic minimum in 2013 (heading into 2014) for a seller. Today we have LinkedIn and many other sophisticated tools – but we tend to have less insight about our prospects and customers.

CRM 193
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Sales People Fail (When the Company is to Blame)

A Sales Guy

They don’t provide adequate training. Shitty customer service. Poor customer retention. Not enough tools (salesforce automation, CRM’s, etc.). Don’t recognize it’s 2014 NOT 1990. They aren’t providing solid sales support (enablement). They have unrealistic quotas.

Hiring 121
article thumbnail

Sales is Storytelling. Marketing is Storytelling. Business is Storytelling.

Sales and Marketing Management

If you’re a good storyteller, your customers will never feel that way.”. and withstood the emergence of high-powered tech tools that promise to put so many aspects of engaging customers on automatic pilot. In case you haven’t gotten it already, your stories are not about you or your product or service.

Marketing 207
article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

article thumbnail

The 39 Best Franchise Opportunities of 2018

Hubspot Sales

Its stores are turnkey and you can get started within three to six months, including application, testing, and training. It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index. The UPS Store is the top-ranked franchise in the business services industry. Franchise fee : $40,000 to $90,000.

article thumbnail

Six Key Principles To Managing Remote Sales Teams

Crunchbase

If you’re going to work with a third party though, understand that training is important. Self-service has long been found to have a high impact on customer satisfaction. The reason may be that self-service empowers customers and eliminates the time and effort required of working with a sales team.