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How Salesforce Invested in Customer Success to Soar to $1B in the Last Recession

SBI Growth

It was only 20 years ago that Salesforce introduced the revolutionary idea to help companies use cloud-based applications for customer relations management. Remember when a cloud was only a fluffy thing in the sky? The applications would be run over.

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The 14 must-attend sales conferences of 2020

Nutshell

With so many events around the world to choose from, we’ve done our best to assemble the 14 most essential sales conferences scheduled for 2020. Keep reading for our list of the 14 must-attend sales conferences of 2020! BOUNDLESS 2020. Host: Nutshell Date: March 6th, 2020 Location: Online/Virtual Ticket cost: Free.

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Salesforce State of Sales 2020 - Key Trends and Takeaways

Groove.co

Salesforce’s 2020 report reveals that in today’s world, understanding prospects’ pain, establishing trust, and building relationships are paramount to closing deals. 2 - High Performers Search for Deeper Insights Simply tracking customer data isn’t the only determining factor for success, according to the Salesforce sales report.

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20 Stats That Make the Case for Sales Automation

Hubspot Sales

61% of businesses leveraging automation reported exceeding revenue targets in 2020. Hinge Research ) 4. Hinge Research ) 4. Hinge Research ) 5. H inge Research ) 6. Hinge Research ) 7. Hinge Research ) 7. AI adoption in sales has been forecasted to grow 139% between 2020 and 2023. HubSpot ) 2.

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CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says

Zoominfo

It’s possible, if not likely, that the pandemic lowered installations in 2020. However, Q4 2020 CRM activity was similar to Q4 2019. However, in a sponsored research report, IDC estimated that Salesforce’s ecosystem will be six times the size of Salesforce itself by 2024 , which provides some context to the overall CRM field.

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Tech Trends to Take Your Sales Tech Stack to the Next Level: The Startup Sales Stack Report 2020

Sales Hacker

This trend is driven by six key players — Hubspot, Salesforce, Freshworks, Outreach, PandaDoc, and SalesLoft. Based on our interviews and research, this spike in adoption isn’t a temporary fad but seems to be a long-lasting change as users begin to acknowledge the added value of digital support. Vendor Consolidation.

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EMEA Outbound Sales: ZoomInfo CEO on Selling Overseas

Zoominfo

That was the main message from Founder and CEO of ZoomInfo, Henry Shuck, for the audience at the 2020 SaaStock EMEA conference. link] pic.twitter.com/YKdnkYGjqU — SaaStock (@SaaStock) October 15, 2020. B2B intent, aka the data that tells you what companies are researching on the B2B web. What is Legitimate Interest?

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