Resources

Going to Market Smarter in the New Economy

ZoomInfo

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.

The Modern Customer Success Playbook

ZoomInfo

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it. Quarterbacking your customers to long-term success and growth is proven to combat churn and transform customer success teams into revenue-drivers.

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

ZoomInfo

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

4 AI Hacks to Make Sales Teams More Efficient

ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data. In this eBook, discover four AI assisted sales hacks and get your reps hitting their number: Clone ideal accounts.

How to Overcome the Pain Points of Your CRM

ZoomInfo

CRM software is a powerful tool when used correctly, yet another obstacle to a sales team’s efficiency when it’s not. Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.

A Proven Guide to Recruiting Passive Candidates

ZoomInfo

It's a simple, frustrating truth that you can't predict everything when it comes to recruiting for businesses. At some point in your role as a recruiter - perhaps more frequently than not - you'll need to fill a position quickly and you'll look for active recruitment strategies to do it. However, it's not efficient or cost-effective to be in the active recruitment mode all the time.

Top 3 Sales Playbooks to Improve Sales Performance

Closing deals in the boardroom or over golf is a thing of the past. Forrester reports that 80% of B2B sales will be virtual in the future, and 30% of both buyers and sellers expect to continue working from home post-COVID. So how do sellers remain competitive in today’s landscape? They must be equipped to consistently adapt to new buyer behavior and exceed their expectations at every turn.

Changes in Consumer Habits: Looking Back Over the Last 12 Months of Retail

This large-scale North American survey explores changes in expectations over the last year. You’ll learn: What consumers expect. How habits are solidifying. Where to focus to drive the greatest impact. BONUS! Special features on grocery and convenience stores!

The Definitive Guide to Remote Sales Coaching

Have you struggled to onboard, train, and provide continuous learning opportunities to your salespeople due to the abrupt shift to remote work? If so, you’re not alone. Sellers are relying on virtual selling more than ever. With in-person sessions no longer feasible, many organizations are looking for alternative methods to support their salespeople.

The Ultimate Sales Coaching Guide

Sales coaching is a training format that allows the leaders in your organization to share their valuable experience with the rest of your sales teams. It’s an interactive approach to sales training where sellers get to practice what they’re taught and use information in real-life scenarios. Why is sales coaching important? You can have the best product in the world, but if your front-line sales teams do not know how to get that product into the hands of your customers, you’re in trouble.

Core Principles of Great Sales Enablement are the Same: It's The Tactics That Have Changed

If your role includes supporting sellers, then this in-depth sales enablement guide is for you! Discover valuable insights and practical steps on how to: Adjust your tactics to deal with the impact of 2020. Keep remote onboarding and training engaging (including SKO). Deliver content and tools sellers will love. Evaluate your technology needs and the questions to ask.

How To Improve Product Sales Training Engagement

Virtual selling—and training—is here to stay. As buyers and sellers pivot to a post-pandemic digital landscape, solution-based selling and deep product knowledge will be vital to win well-informed buyers. Read the best practices to deliver the most engaging and impactful Product Sales Training.

Is Your LMS Designed For Product Sales Training?

Virtual selling—and training—is here to stay. As buyers and sellers pivot to a post-pandemic digital landscape, solution-based selling and deep product knowledge will be vital to win well-informed buyers. Read the best practices to deliver the most engaging and impactful Product Sales Training.

Reader Survey 2021 Sales Pro Central

First To Call: Why You Can't Afford To Be Second

Understand the critical role of contact and lead qualification at the start of the sales cycle. Learn how to leverage technology to improve contact and conversion rates through automated lead distribution, best practices workflow and qualification team strategy.

Before You Buy: What You Need To Succeed With Internet Leads

Purchasing internet leads holds the potential to generate unlimited revenue and help you scale your business. Buying and working internet leads is very different from direct mail, traditional advertising, or referral leads. Learn everything you need to know before buying and growing your business with internet leads.

Where CRM Goes Wrong - 8 Reasons CRM Fails to Deliver

Learn 8 reasons why CRM's fail to meet expectations, and understand how to assess if a CRM or lead management system is right for your business.

Call Attempts Study: Six Calls Equals Success

Learn about the surprising impact of call frequency on lead conversion, and on how making just six calls, raises your proability of contact to an astounding 93%!