Increase Sales

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The Economic Collision of Customer Service and Social Media

Increase Sales

The customer has evolved from being King or Queen to being an Internet socially connected King or Queen. No longer must he or she hang on for minutes to speak to your customer service department. Today, social media has expanded communication and has created a very loud and significant economic collision with customer service.

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Customer Loyalty So You Have It?

Increase Sales

With the click of a mouse thanks to the dramatic impact of ever changing technology, your satisfied customer can leave and become easily satisfied by your competitor. Continue the same practices, policies, and procedures through archaic customer service training? Customer loyalty is truly about your bottom line.

Loyalty 78
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Leadership Begins First and Foremost within Each of Us

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Just listen to all the advertisements on television about this or that drug to cure this or that alignment. Customers Service. Look around at all the overweight people. This is an issue of internal self-leadership. These individuals have failed to lead themselves forward to a healthy life style. Management. Leadership (general).

Infusion 116
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Marketing Is Now All Hands On Deck or the Keyboard

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Training from on boarding new employees to actual sales training as well as customer service training will include best social media marketing practices. Marketing as the first phase of the 3-Phase-Sales-Process will no longer be relegated to one department or outsourced to a advertising or social media firm.

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Deceptive Marketing (Why the Computer World has a Terrible Reputation for Honesty) by Anthony Bondi

Increase Sales

If the version advertised and version installed does not match, chances are it is pirated software and you should run away as fast as you can. We want to be able to sleep at night and feel good about the relationships with our customers. The first way is to check for a license key on any windows computer, laptop, or netbook.

Licensing 188