Sales Hacker

SEPTEMBER 5, 2023

Hundreds of the world’s most innovative companies, including Uber Freight, Snowflake, Southwest Airlines and Invesco, rely on Spekit to empower their employees with real-time knowledge and training, without disrupting their day-to-day workflows.The company has raised $60M in venture funding from notable investors Craft Ventures.

Airlines 88

Airlines Face-to-face Intent Engineering 88

Allego

JANUARY 23, 2018

In a previous post, The Hidden ROI of Sales Training , I described certain ROI as being “hidden” much of the time. This particular word comes to mind because sales training teams often overlook entire categories of real business value they deliver when conducting payback analyses of their programs.

ROI 48

ROI Training Airlines Journal 48

Smooth Sale

JULY 7, 2023

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Learn more to train teams and join the advocacy program.

Airlines 78

Airlines Loyalty Travel Hiring 78

Richardson

MARCH 24, 2020

trillion and represents an estimated 55% of airline revenues. According to the Global Business Travel Association , annual global business travel spending totals approximately $1.5 This considerable expense suggests that selling organizations have operated under the idea that travel is a burdensome but inescapable cost.

Airlines 40

Airlines Benefit Travel Face-to-face 40

Close.io

JUNE 25, 2018

Airlines are rarely known for their customer support. But for some reason, I thought things would be different when I recently called up my airline and tried to change the details on an upcoming flight. Same type of support agent most likely with the same training. How I learned to stop taking “no” as a final answer.

Follow-up 131

Follow-up Airlines Call-back Up-Sell 131

The Pipeline

MAY 3, 2018

I recently read about two groups, one from national health care provider, the other from a leading airline. The differentiators continue to be execution, made up of a dynamic process as James highlights, and skills training. The commonality, safety, more specifically safety, and the value of time. What’s On Top.

Airlines 206

Airlines Sports Health Care Analysis 206

Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. Of course, there was no Internet. I clearly remember the sign above the counter: HONOLULU. ADULTS: $350. The good news?

Airlines 62

Airlines Hiring Negotiation Construction 62

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. Of course, there was no Internet. I clearly remember the sign above the counter: HONOLULU. ADULTS: $350. The good news?

Airlines 62

Airlines Hiring Negotiation Referrals 62

SBI Growth

SEPTEMBER 19, 2013

Launch – train the team. An example of this would be adding real time quizzes to sales training. Use For – sales training events, field adoption checkpoints. Think of frequent flier programs in the airline industry. When you ask your leaders, their responses can leave you feeling uncertain. Here’s why. What to Do Now.

Lead Rank 321

Lead Rank Lead Scoring Hiring Airlines 321

Customer Centric Selling

MARCH 15, 2013

Sales Training Article: Selling in the Post-Internet Age By Geoffrey James, INC. The airline industry, for example, has become almost entirely driven by price, with consumers and business people alike able to choose the lowest cost flight on a variety of websites, without using a travel agent. In some markets, this has happened.

Airlines 68

Airlines Training Travel Vendor 68

Pipeliner

APRIL 10, 2023

Today, because of the sheer number of aircraft and many other reasons, there are countless regulations on the airline industry. How many weeks would it take to go from New York to Europe by train and ship? At the same time, imagine what the airline industry would be without regulations.

Airlines 52

Airlines Travel Intent Industry 52

Understanding the Sales Force

APRIL 23, 2014

Consider the length of time that a runner must train to prepare for running a 26.2-mile Someone training for a marathon should run up to 50 miles per week. So perhaps, our top 6% is the group that takes selling as seriously as those runners that train for a marathon. But the question is, why only 6%? Why not everyone else?

Airlines 284

Airlines Groups Forecasting Engineering 284

Pipeliner

MARCH 2, 2022

Blair Singer is a best-selling author, Rich Dad Advisor, one-of-a-kind teacher, and founder of the Blair Singer Training Academy and Blair Singer Apex System, which train and certify the best change agents in the world. He has worked extensively with companies like Singapore Airlines and L’Oréal.

Video 52

Video Airlines Insurance Insurance 52

Anthony Cole Training

NOVEMBER 20, 2012

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? After all, these lies continue to work for them, as much as the airlines' lies get us to power down our devices.

Airlines 137

Airlines Prospecting Decision Maker Vendor 137

Bernadette McClelland

FEBRUARY 17, 2018

We’ve seen United Airlines as front page news a while back because a staff member dragged a man screaming from his seat. Seem need to hold on tight and be given proper training. But one thing remains fundamental – the way we treat others in our employ, on our planes, in our electorates, in our families.

Sales Leadership 281

Sales Leadership Airlines Call-back Face-to-face 281

Lessonly

NOVEMBER 10, 2021

Call center training certification can help agents hone this balancing act. . How many times have you listened to a muffled airline announcement and actually understood every word? A call center 101 training newbie might assume that it’s all about the chit-chat, but good CS training emphasizes listening skills, too.

Training 26

Training Customer Service Airlines Exact 26

Understanding the Sales Force

FEBRUARY 21, 2014

The Sold Lab portal posted this article of mine on Why Sales Training Doesn''t Work. We are talking about a driver with 42 years experience driving in the snow and a commercial airline pilot with probably 30 years experience flying in the elements. Today''s article is a follow up of sorts to this article from yesterday.

Airlines 186

Airlines Video Channels Follow-up 186

Understanding the Sales Force

JULY 2, 2014

When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars. That''s like saying, now that we have developed a spaceship that can take private citizens to outer space, everyone shall commute to work that way. It simply became a better choice for long-distance trips.

Airlines 196

Airlines Hubspot Inbound Top of Funnel 196

The Pipeline

AUGUST 7, 2013

Maybe I can help you relate differently, you know when your flight is delayed, and you face getting to an important meeting late, doesn’t matter what the airline says, it doesn’t change the fact that it was late. A lack of consistency on reviewing, training and reviewing the activity and the quality of execution.

Airlines 282

Airlines Face-to-face Pipeline Coaching 282

SBI Growth

MAY 29, 2013

Commercial negotiation- think sales training. For example, I am Executive Platinum on American Airlines (level) and have 512,000 miles (points). Expressive- think campaign design. Progression to Mastery- mastery is a continuous improvement concept as compared to winning, which is a destination.

Lead Rank 310

Lead Rank Lead Scoring Airlines B2B 310

Pipeliner

SEPTEMBER 21, 2019

Using these approaches involves extensive study, which often amounts to four to five years of formal training. Pilots are definitely the highest paid in the transport sector, considering the fact that most airline companies even offer very high compensation packages that include attractive bonuses and perks. Commercial Pilot.

Real Estate 68

Real Estate Airlines Salary Tourism 68

Customer Centric Selling

NOVEMBER 13, 2013

Sales Training Article: Rethinking the Seller''s Role in Complex Sales. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Extensive product training allowed sellers to "teach" buyers. Sign-up for a sales training workshop to learn how to sell effectively in today''s buyer marketplace.

Training 55

Training Airlines Buying Cycle Vendor 55

Score More Sales

JUNE 25, 2014

Think airline industry after 9/11. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Collaborate with vendors and business partners to differentiate and diversify. Collaborate with your industry counterparts (some call this coopetition) where you work with a competitor for mutual gain.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

Bernadette McClelland

SEPTEMBER 8, 2014

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant. The Time is Now, don’t you think?

Webinar Metrics 246

Webinar Metrics Real Estate Airlines SME 246

Bernadette McClelland

SEPTEMBER 8, 2014

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant. The Time is Now, don’t you think?

Webinar Metrics 246

Webinar Metrics Real Estate Airlines SME 246

Lessonly

NOVEMBER 11, 2020

Sure, Lessonly provides powerfully simple customer service training software , so customer service training programs probably matter more to me than to the average person, but it’s also part of something bigger. Here’s why customer service training software matters. Or Southwest Airlines? No pressure, right? .

Customer Service 26

Customer Service Software Software Training 26

Understanding the Sales Force

DECEMBER 11, 2012

I present my Top Articles on Coaching Salespeople: Why Accidental Sales Training Works More Effectively. Do Prospects Lie to Your Salespeople Like the Airlines Do? Sales Process - Top 10 Reasons Why Sales are Lost. Tighter Sales Metrics at New Year Leads to Improved Success. Top 20 Kurlan Articles on Sales Coaching.

Sales Coaching 120

Sales Coaching Coaching Airlines Cold Calling 120

Grant Cardone

DECEMBER 26, 2019

She offered her a job to move up in pay and be a flight attendant for Emirates Airline. Go swim the English Channel if you must—but I suggest you invest in yourself through proper training materials so you can raise YOUR INCOME right where you are. Not long after, Maria worked a flight to Dhaka, Bangladesh which had a 24-hour layover.

Everest 81

Everest Hotels Airlines Conference 81

criteria for success

MAY 6, 2019

Jamie is the CEO of Sales for Life, the world's largest Digital Selling training program for mid-market and enterprise companies. Sales for Life has trained over 100,000 sales and marketing professionals, in dozens of industries. Sales for Life has trained over 100,000 sales and marketing professionals, in dozens of industries.

Airlines 45

Airlines Oracle Microsoft Twitter 45

Xvoyant

JULY 16, 2020

And that’s why I appreciate the airline club rooms. Just like different airlines have different airport benefits, each micro-community has something different to offer to sales leaders. Mindset Training. Live training events. I don’t enjoy them. As a Delta flyer, I have learned to depend on the Crown Room Club.

Social Media 62

Social Media Airlines LinkedIn Travel 62

John Barrows

DECEMBER 12, 2018

Each year I log over 250,000 miles in the air, and with 25 training days booked in January and February 2019 will be no different. I remember recently I was annoyed at a certain airline for various reasons and I took it out on the flight attendant when she asked me to put my seat back up when it was already up. Get out of the way.

Travel 112

Travel Airlines Follow-up Engineering 112

Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Selling Essentials RapidLearning Center

NOVEMBER 14, 2021

In an article in the Harvard Business Review, they recommend that managers and employees who wish to become more resilient train themselves to shift from cause-oriented to response-oriented thinking. Training oneself to be more resilient isn’t just a matter of asking these questions at the moment of serious adversity.

Airlines 52

Airlines How To Exercises Construction 52

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. Going back to the airline safety presentation…one wonders how many passengers were looking at their phones during the pre-flight presentation. Think about that for a moment.

Airlines 41

Airlines Engineering Call-back Benefit 41

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. Going back to the airline safety presentation…one wonders how many passengers were looking at their phones during the pre-flight presentation. Think about that for a moment.

Airlines 40

Airlines Engineering Call-back Benefit 40

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The largest passenger airliner in the world was severely degraded and had probably lost 50% of system networks and 65% of the aircraft’s roll control.

Airlines 54

Airlines Engineering Transportation Call-back 54