Trending Sources

A B2C Buying Trend That Will Impact B2B

Sales Benchmark Index

Amazon, the king of B2C is invading B2B. The world’s #1 B2C e-commerce site is crossing over to B2B. Now is focused on threatening traditional B2B distribution channels. Think it’s impossible for Amazon to make a robust B2B play? The B2C powerhouse is changing the future. If you don’t innovate, B2C may eat your lunch.

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Sales is Not B2B or B2C. It Is Always 1to1.

The Sales Hunter

Regardless of whether you’re in B2B or B2C, we can’t lose sight that the sale is not made until it’s 1to1 — one person connecting with one person. What does your sales funnel look like? Only when we get to the one-to-one conversation will we be in a situation to understand what the customer is […]. Blog Professional Selling Skills Prospecting customer high-profit prospecting prospect prospecting sales prospecting

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B2B strategy, B2C results

Sales and Marketing

Teaser: When marketers evolve their tactics and view digital media as a unique marketing function, they start to realize the cross-functional power it can have, its ability to independently impact the brand and the bottom line, and its capacity to deliver B2C results for B2B marketers. Issue Date: 2014-06-23. Author: George Pfeiffer. read more

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25 Effective B2B, B2C and Non-Profit Email Sign up Forms

Vertical Response

Ready to see some real-life examples from B2B, B2C and non-profits? B2C Examples. B2B Examples. The post 25 Effective B2B, B2C and Non-Profit Email Sign up Forms appeared first on VR Marketing Blog. Email sign up forms (aka web forms or opt-in forms) are one of the most powerful tools you can use to continually grow your email list with engaged subscribers.

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Forget B2C or B2B—Focus on H2H Instead

No More Cold Calling

Buyers don’t really care whether we’re B2C or B2B, nor do they understand or care about all the complex jargon we use to describe our markets and products. Bryan Kramer explains the significance is his Social Media Today article—“ There Is No More B2B or B2C: There Is Only H2H (Human to Human).”. Your business might be complicated, but your customer isn’t. People do.

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Not B2C or B2B, But B2I (Business to Individual)

Sales and Marketing

Issue Date: 2013-09-03. Author: Michael Ni. Teaser: While the concept of one-to-one sales is not new, the change in buyer behavior to expect self-service discovery, engagement and buying combined with the power of automation and data analysis is. Vendors can now take advantage of that technology to deliver on the promise of personalization on a mass scale. read more

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Digital Marketing: B2B marketers can get fresh, new ideas from B2C

B2B Lead Blog

Consider the words of Shawn Burns , Global Vice President of Digital Marketing, SAP: “The B2B space has the same opportunities as the B2C space when it comes to digital marketing. What she has learned in the process reflects Burns’ observation: B2C digital marketing techniques she and her team discovered during their off hours work very well in B2B.

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Why Are B2B Companies Ignoring B2C CX Practices?

The 1to1 Media Blog

It disappoints me when customer experience professionals at B2B companies won't even consider CX practices from business-to-consumer companies. Sure, B2B firms can learn a lot from other B2B firms: Cisco has an amazing voice of the customer program, Boeing does great work conducting field studies of their customers, and Adobe has a notable CX governance practice. There’s more… To read the rest of this blog posting click here or visit

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Social Media Is a Marketing Tool Not Just for B2C – But Also for B2B By Debbie Laskey, MBA

Increase Sales

Marketing B2B business to consumer Debbie Laskey marketing tool social media social media channels Twotter stream In today’s era of instant communications, social media has been both a positive and a negative element of most companies’ marketing outreach. But what happens when a business has a problem? What does the business do? Recently, an app on my iPhone stopped working.

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B2B sales – is more better?

Sales Training Connection

But the study was about B2C sales. Because of the type of sale and the buyers, the study construct does raise some flags about its applicability to B2B selling. In reality that idea is a good example of a myth.  A myth that is still being repeated time and time again even in B2B sales.  How many reasons should you share with the customer to purchase your product?

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Are Buyers Always Rational?

The Sales Hunter

Blog Consultative Selling Customer Service Professional Selling Skills B2B b2c closes closing closing a sale emotion prospecting sales selling skillsRegardless of what you sell and the process with which you sell it, there will always be buyers who will not base their buying decision on rational logic. I’ll even go as far to say there is no such thing as a 100% rational buyer.

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Webinar Replay: Tips for Using Social Media in B2B Marketing


Did you miss our #InsightfulMarketer webinar with Oktopost on tips for using social media in B2B marketing? Daniel Kushner, CEO of Oktopost, shared some great insights around social media in the world of B2B marketing and best practices for successfully generating leads through social efforts. B2B Social vs. B2C Social. How many posts per day is ideal for B2B?

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What Separates Elite B2B Companies From the Great Pretenders

The Sales Insider

But here’s the crazy thing about culture: what works wonders in B2C (business-to-consumer) doesn’t necessarily translate into runaway success in B2B (business-to-business). When you’re building a B2B company, you must create — and aggressively nurture — [.]. Inside Sales Culture B2B sales customer experience inside sales culture At least not in the beginning.

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Personalize B2B Mobile Site to Grow Revenues

Score More Sales

We have run into many B2B websites lately that do not work well on mobile devices. There are still some things that differentiate a B2B (business-to-business) transaction from B2C (business to consumer). B2C has been much more adopted and understood – we are learning more about B2B and know at least this: Buyers need a level of trust before buying.

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B2B and B2C are Dead, Long Live B2i

Software Business Blog

Just a few years ago, the B2B and B2C software purchasing processes were … different. Instead, they must move beyond traditional B2B or B2C sales by embracing a new approach that focuses on the individual. New technologies are changing how we develop and deliver software, making these processes more agile and responsive. But what about buying? What B2i really means.

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5 Ways to Use LinkedIn for B2B Marketing

Vertical Response

While Facebook and Twitter dominate the B2C space, LinkedIn is the site where B2B marketers go to find clients and make connections. According to a study by WebMarketing123 , LinkedIn is the most effective platform for lead generation and sales for B2B marketers. To help you maximize your efforts, here are five ways you can use LinkedIn for your B2B marketing needs. 1.

Making Big Data Work for B2B Sales

Sales and Marketing

Teaser: B2B sales will always demand a certain level of art and emotional intelligence. The same can be said for B2C sales. But it is possible to take the guess work out of B2B sales. B2B sales will always demand a certain level of art and emotional intelligence. The same can be said for B2C sales. But it is possible to take the guess work out of B2B sales.

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Capturing User Context makes B2B CX Data more Relevant

Babette Ten Haken

User context provides real-world insights for B2B CX (customer experience) data collection and interpretation. Otherwise, B2B CX data is meaningless. The business successes, and customer loyalty, gained by companies adopting an experience economy strategy catalyzed growth in primarily B2C (business-to-consumer) companies in the hospitality, travel and entertainment industries.

B2B vs. B2C: What Does It Really Mean?

B2B Lead Blog

Tweet I’ve been having an identity crisis of sorts lately. I’ve spent my career working in B2B. This blog and the LinkedIn group to which it’s connected are all about B2B lead generation. Problem is, I don’t know if B2B is an accurate acronym anymore. B2B and B2C both have a common ground: relationships. Read more in her recent Revenue Journal blog. Do you agree?

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Engaging the B2B Customer

The 1to1 Media Blog

A few years ago while attending Dreamforce, I had a few meetings with executives from marketing automation companies who shared different approaches to engaging with B2B customers and prospects. Given the amount of emphasis that''s placed on using data and automation to engage with B2C customers across the industry, I was instantly intrigued by the possibilities for B2B organizations. These included tools aimed at gathering and acting on social information that might generated by a target customer or an active account (e.g. b2bsalesandmarketingpredictions salesstrategies

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Should You Use Pinterest for B2B Marketing? Yes or No in 5 Minutes

Sales Benchmark Index

Pinterest , Not Just B2C. B2C companies leveraging Pinterest have experienced tremendous success driving revenue. This is where blog articles and ebooks are gaining traction in b2b marketing. This is an opportunity for B2b to demonstrate expertise and credibility in any given area. Taking Action – Leveraging Pinterest for B2B. Top B2B tips to get you started.

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Sales Tips: Best Practices for Collecting B2B Research Data

Customer Centric Selling

Sales Tips: Best Practices for Collecting Quantitative and Qualitative B2B Research Data. Building upon that “qual/quant” theme, this article discusses best practices for collecting qualitative and quantitative data in Business-to-Business (B2B) research. Typically, firms collect B2B information on a 0-5, 0-7, or 0-10 point scale , depending on the degree of detail required.

The Importance of Branding in Today's B2B Customer Acquisition

Sales Benchmark Index

As B2B CMO’s work to transition their teams to lead generation there is a danger of abandoning brand stewardship. The purpose of this blog article is to highlight the importance of branding for B2B customer acquisition. The B2B goal was to compel dentists to provide Colgate samples (vs. Crest) and recommend Colgate to B2C consumers. The B2B program was ramped out to provide a competitive advantage. There’s intense pressure to show a return. Branding metrics, even when quantified with reliable data can be looked upon with reservation. Branding is Business.

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Customer Experience Design Lessons From B2C & B2B Award Winners

The 1to1 Media Blog

B2C financial services provider Ally Bank and B2B professional services firm PwC Australia took home top honors in the design category of Forrester''s first annual Outside In Awards. In our recent report, Amelia Sizemore and I describe how--despite vastly different business models and target customers -- Ally and PwC followed strikingly similar approaches: human-centered design processes that involved a collaborative kickoff stage, extensive research, contributions from customers and multiple parts of the business, and numerous iterations of prototyping and testing.

How Your Positive Attitude Can Win You Sales


If you have been selling for a while, either as B2B or B2C, this […]. Have you ever been in a situation where everything about your product and sales process seemed so right; product quality, pricing, sales presentation, buying audience, and suitability of the product to soothe buyer’s pain points and yet deals are not closed? Tips and Tricks customer-centric sales process

B2C Sales Tactics Can Work Great in B2B Sales Situations

The Sales Hunter

Timing, emotion and personality still play a big role in B2B selling situations, yet too many salespeople leave them out. As I work with B2B salespeople and ask them these questions, it’s amazing how few really know the best time to contact a person. Emotion and personality do have a huge place in B2B sales for one key reason.  If you want to be successful in the B2B arena, don’t doubt for a minute the importance of time, emotion and personality. Time, emotion and personality still play a big role. . It’s more than that.  What day of the week?

Don't let B2C headlines change your B2B strategy

Buyer Zone's Lead Generation Blog

Read a terrific piece today by Chuck Richard at Outsell that should be a warning to B2B companies of all kinds: Mind the Trap: Consumer Does Not Equal B2B. The Outsell article is focused on media executives, but the lessons apply equally to B2B marketing and sales teams. The big verticals - education and loans - are consumer-focused, and the concept was popularized by B2C names like LendingTree. Don't let B2C messages throw you off your B2B game. Lead generation basics b2b b2c leadgennews outsell socialmediaEmphasis added.].

Inbound Marketing: How a B2B company used a content marketing strategy to improve customer experience

B2B Lead Blog

Tweet Inbound marketing is typically a term reserved for B2C companies striving to draw customers in with flashy social media campaigns, witty tweets and beautiful infographics. Starting off, attracting the right people and the speaking to the right audience is essential in a B2B inbound marketing campaign. Inbound Marketing B2B content marketing customers inbound marketing

Are Your B2B Communications Boring?

Vertical Response

” It’s not something we want to admit, but a lot of us in the B2B world feel like we can’t help it because we’ve been told that B2B companies aren’t fun and can’t use humor (which I disagree with wholeheartedly). Should B2B be more like B2C? How do you plan to spice up your B2B communications, or do you already? “Boring.”

Mobile Marketing: What 4 top B2B companies can teach us about mobile

B2B Lead Blog

Well, it is already happening in the B2C world, according to a recent study from Millennial Media and comScore. It won’t be too long before it starts happening in the B2B world. Knowing this, I thought it would be interesting to see how some top B2B companies are using mobile sites to influence business. Now, let’s take a deeper look at the mobile offerings.

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Educated Buyers and Emerging Sales Sucker Questions

Increase Sales

Today’s decision makers in the B2B industries and even now extending into the B2C markets are becoming far better educated buyers.  Sales Communication B2B industries decision makers educated buyers sales conversation sales suckerThis change in education is starting to sprout the opportunity by decision makers to ask more sales sucker questions. Share on Facebook.

Got Sales Courage?

Increase Sales

Staying focused and energized in the B2B and B2C marketplaces is an ongoing challenge.  Sales B2B sales courage sales funnel sales leads top sales performersRemember the ad campaign “Got milk?” ” Maybe for those business, we should embrace “Got sales courage?” ” Monday is the first day of the work week and the weekly routine starts again.

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Email Deliverability: Is Gmail’s tabbed inbox a B2B challenge?

B2B Lead Blog

While Gmail’s tabbed inbox has incited its fair share of panic in the marketing world since its rollout a few months ago, does it prove to be something you should be concerned about as a B2B marketer? After all, Gmail is typically consumer-focused, presenting these tabs as more of a B2C hurdle. This, of course, presents another opportunity for you as a B2B marketer.

10 Steps to a Successful Negotiation

The Sales Hunter

Based on the feedback I’ve received from numerous people and the success they’ve had in both B2B and B2C, the list definitely works!   Below is my quick checklist you or anyone else can use to negotiate successfully. I’ve shared this same list with thousands of salespeople over the years. Does it work? Here […].

B2B Mobile Marketing: 3 ideas on where to spend your next mobile budget

B2B Lead Blog

Although this media consumption is centered on B2C consumers, it’s worth keeping watch for two key reasons: The lines between B2C and B2B are growing more blurry (and debated) as B2I grows in relevance. More than half (52%) of B2B marketers consider mobile marketing very important to influence their company growth in the next three years. The occasional text. Spend #1.

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31+ Flavors of CRM – Got B2C Sales CRM?


There are so many flavors of CRM from social CRM, sales CRM, call-centric CRM, lead management CRM, marketing CRM and the list goes on and on, tailored by vertical, B2C, B2B, and more. Some systems are focused on doing one thing very well and for Leads360 that one thing is a B2C sales. B2B vs. B2C CRM. So what are the differences in the B2B and B2C sale.

The Simplicity of Marketing In 115 Words

Increase Sales

To take one of these 3 actions: (1) Ask for a one on one meeting (B2B); (2) Walk through your brick and mortar store (B2C); (3) Visit your website or Internet store (B2B or B2C). Marketing is the first phase of sales process. It’s purpose is two fold: Attraction. Build a relationship. The goal of marketing is also two fold. Make a friend. Makes selling effortless.

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Ask for the Sale the Right Way, Okay?

The Sales Hunter

First approach is the one I like best for B2C. Second approach is for B2B, where my preferred style […]. First off, let’s drop the mindset of “asking” for the sale. Mentally, I feel this sets us up for failure. In my mind, I’m going to take one of two approaches. Invite” the customer buy.

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Always Be Careful of Your Sales Message - Part 1

Increase Sales

For example, sales research continues to affirm that today’s B2B buyers are far more educated. Even with the B2C buyers, they are looking to the Internet for reviews from hotels to restaurants to even healthcare professionals. Sales Communication B2B buyers real estate commissions sales books sales lead sales leads sales message sales messagesShare on Facebook.

11 Tips to Build an Effective Customer Relationship

The Sales Hunter

This applies whether it be B2B or B2C. Many times the sale is won or lost based on the ability of you, the salesperson, to develop an effective relationship. Having an effective relationship with the customer can go a long ways to closing the sale and, more importantly, to closing sale after sale through an […].

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