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4 Lessons B2B Marketers Can Learn from B2C Marketers

Zoominfo

The differences between B2B marketing and B2C marketing run deep. Today we’re putting our differences aside because we believe, there’s a lot B2B marketers can learn from their B2C counterparts. It’s a common practice among B2C marketers, but only 15% of B2B brands have an established influencer marketing program ( source ).

B2C 209
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Forget B2C or B2B—Focus on H2H Instead

No More Cold Calling

There’s tons of research out there, all with the same findings: People spend money with salespeople and companies they like and trust —or those who have been referred by people they like and trust. Bryan Kramer explains the significance is his Social Media Today article—“ There Is No More B2B or B2C: There Is Only H2H (Human to Human).”.

B2C 237
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How CEOs Must Use Voice of the Customer Research to Drive Growth

Alice Heiman

Read the latest research? The voice of the customer research is so important, and this article will help you get started!#voiceofthecustomer With B2B buyers demanding more B2C-style experiences, 66% of marketers say they are struggling to keep pace with the changing buyer needs, according to Gartner. But what should be done?

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Strategic Email Marketing Drives Breakthrough Customer Retention Results

SalesFuel

According to research from MoEngage , “cross-channel marketing is a customer-centered strategy that focuses on building a unified brand presence.” The top five channels among B2C brands include: Email: 89.6% of B2C marketers say they use this marketing channel Social Media: 80.3% Desktop Website: 67.1% Overall, 75.6%

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Customers Await Recharged Sellers

Zoominfo

The new year will require businesses to use technology to accommodate at-home customers, both B2C and B2B, with even quicker, more efficient online options. A survey in April 2020 from RBC Capital Research showed that 42% of respondents purchased groceries online at least once a week , up from 22% in 2018, as reported by GeekWire. .

Customer 246
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Pandemic selling by the numbers

Sales and Marketing Management

The survey was conducted in April by global creative platform 99designs in partnership with research firm Corus. B2C having a tougher time of it. A higher proportion of B2C companies can’t operate at all — 22% compared to 14% of B2B brands. Other findings: Web work.

B2C 177
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How to Successfully Deploy a CX Transformation Program

SBI Growth

Customer Experience (or CX) is at the forefront of how B2C companies are competing and winning. B2B firms are waking up to the importance of CX, and many are on their transformation journey. However, Harvard Business Review outlines that many.

B2C 227