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A Good Example of Innovation in Retail Banking – Alpha Bank

Mukesh Gupta

If there was an industry that needed to come up with innovative solutions, it was the Retail banking industry.  I cant even remember when was the last time that this industry actually came up with an innovative offering from the start of the internet banking era. Now, Alpha bank in Russia has come up with a novel concept of a Fitness Account. To earn higher interest and.

Is There a Best Sales Strategy for Banks?

Increase Sales

With financial institutions being on almost every corner from the downtowns to the suburbs, one begins to wonder what is the best sales strategy for banks, if there is just one? For years local banks did not have to sell their banking services because they were the only game in town. As towns grew into cities, more banks entered the market and life was still relatively good. 

For Banking Industry Sales Managers – How to Lead

Increase Sales

The US banking industry especially within the commercial side has dramatically changed because of compliance and the economy. Today banks appear to be as common as convenience and fuel stores, fast food chains and drug stores.  There  is a bank of every corner or it seems that way. Any sales team including those within the banking industry does not operate in isolation.

Please Stop the Ongoing Insanity in Bank Sales Training

Increase Sales

During lunch a Vice President of a regional bank asked me this very pointed question: Why doesn’t sales training for banks stick? My quick and direct response was “banks and other financial institutions continue to use the same training providers they have been using for the last 20 plus years.” These beliefs can be sometimes observed through attitudes.

A Simple Sales Management Strategy For Banks

Increase Sales

Banks are interesting businesses to observe. After several visits to the bank I presumed the existing manager with whom I had a relationship had been replaced and there was a new one. What appears to be a narrow focus is the problem with many bank branch managers. These financial institutions spend big bucks to sponsor many local small business events. Share on Facebook.

Rethinking the Role of a Bank

Mukesh Gupta

Can banks transform themselves to remain relevant both in the financial economy and for the network economy? Traditionally, the role of the banks have been to be collect money from people who have money, aggregate the same and loan out the money to people who needed it. The banks were needed as there was no way that people who had money could know about other people who needed the money. Also, banks could assess the risks associated with the loans and cover the risk by way of lower, but guaranteed returns on income for people who deposited cash with the bank.

Is Your Bank Ready for This Sales Strategy?

Increase Sales

Attend any business to business networking event, chamber of commerce luncheon or civic organization and you will be exposed to a plethora of local to regional to national banks. Drive down any street and there are almost as many banks as their are fuel/convenience stores. Yet, sometimes it appears the turnover in banks is almost as great as the turnover in casinos.

An Example of True Customer Centricity – When Banking is No Longer Just About Banking

Mukesh Gupta

Fifth Third Bank  and  NextJob  came together to address a challenge faced by most retail banks – Mortgage defaults. ” Mortgage defaults can eat up a banks profits very quickly, hence most banks look inwards and start putting in place stricter controls on loan disbursement to reduce the risk of default. Instead of looking inwards, the bank went outside and decided to help such clients (who were jobless at least for 22 months) find a job, so that they could get one with their mortgage payments.

Idea for a disruptive biz-model innovation for banks

Mukesh Gupta

“ The first bank to figure out the answer to this question has the potential to truly disrupt the banking industry from a cash management perspective. Can they not be used to function as a teller for the bank? The bank instead of charging a fee for the use of the card machine, can instead pay the business a nominal amount and convert them into cash dispenser. Business Model Ideas Innovation Banking Business model innovation retail There is a lot of discussions and activities around the revival of the good old ATM. This is just one idea to enable this.

Your Professional Network Is Money in the Bank, Invest It Well

Increase Sales

This expansion is very much like interest earned on your savings account in your bank or your IRA. He truly understands his professional network in money in the bank earning daily interest and he continues to invest it well. People buy from people they know and trust. Soon you are connected to other professionals because of the strength of your network. One of my colleagues, Fred C.

What The Banks Do NOT Want You To Know!

Tony Durso

This bank note pays off loans such as mortgages, autos, student. A little known secret that is processed to pay off debts and mortgages in as little as 14 days is the Little Promissory Note, LPN. Also, it actually helps stave off foreclosures by paying and discharging the full Note and Mortgage Lien amount owed. Announcements debts money mortgage

Crowd Funding Platforms and Banks

Mukesh Gupta

What surprises me is the fact that banking institutions have not led the way and adopted this model so far but look at these as competition or threat. If I were leading a digital channel for a banking institution, I would have already launched my own version of the crowd-funding platform. As a bank, I already have access to. By launching the crowd-funding or crowd investing platform, some of the things that the bank could do are: Use the platform for all lending below a specific thresh-hold. Customers who have cash and could be potential investors (depositors).

Wasted Sales Opportunities – How One Bank Blew Theirs

The Pipeline

One of the big Canadian banks, we’ll call them the Green bank, has a current radio ad that I believe holds a great lesson for sales people. Sadly for Green, I already have a tablet, a 10”, and a mediocre Blue bank, only a few shades darker than Green. By Tibor Shanto – tibor.shanto@sellbetter.ca. Well I was half right.  What’s in Your Pipeline? Tibor Shanto. Did You Just Say.?"

Leveraging Tablets for Banking Needs

The 1to1 Media Blog

With different devices available, today''s customers are interacting with the brands they do business with in a multitude of ways. Further, devices are no longer used solely for a single purpose, but are many times having multiple uses. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Inside Campaigner: Campaigner Helps East Bank Club Get into.

Inside Campaigner

Campaigner Helps East Bank Club Get into Shape with its Customers. Campaigner Helps East Bank Club Get into Shape with its Customers. East Bank Club is an exercise, recreation and dining facility in the heart of Chicago’s River North neighborhood. After researching email marketing solution providers, East Bank Club selected Campaigner to deliver personalized email messages to its members. With Campaigner, the East Bank Club has a simple and efficient way to now communicate with its members. Campaigner Helps East Bank Club Get into Shape wit.

How To Make A Difference Without Robbing Banks.

Dan Waldschmidt

For instance, if you need more money right now you can make a difference in your financial situation by robbing a bank. No matter what job you’re tasked to do or what goals you hope to achieve, “making a difference” is the only metric that needs to be measured. If what you’re doing isn’t “making a difference” then it is a waste of your time and you should stop doing it. If what you’re doing is “making a difference”  then you need to keep doing it until you ultimately arrive at where you want to be. Which is important. Prepare.

How to transform your life (and your bank account) with what you already know

GKIC Blog

Yesterday I arrived in Nashville for what promises to be the best INFO-Summit GKIC has ever held. know, I know. You’ve heard that before. But the reason why I say it with such confidence is I’ve never seen so many big hitters from the information marketing world in one place before. Picture bumping elbows with Rich Schefren, Alex Mandossian, Ali Brown, Dave VanHoose, Yanik Silver, Dave Dee and Vince Palko. Hundreds of GKIC members excited and eager to get that one golden nugget… or make that one connection that will catapult their businesses to the next level. ”… A Step By.

Selling for the Banking Industry

Sharon Drew Morgan

Banks sell very similar products. Of course each bank has its own special sauce, but overall, the products are similar-enough to lull prospective buyers into believing that it doesn’t matter which bank they buy from, or which  solution they choose. PROBLEMS SELLING A BANKING SOLUTION. or why should a person change banks? So nice to meet you. Really? Sales

What Really Counts: The Trophy On The Mantle Or The Millions In The Bank

GKIC Blog

At least the infomercial industry’s annual awards dinner I attended was honest. Shows nominated were successful. At the Emmys, Julia Louise-Dreyfuss won an acting award for a truly abysmal sitcom that was cancelled almost immediately upon airing. Other cancelled shows won various honors. At the Oscars, movies the public hated won awards; movies the public loved were snubbed. All that’s fine as long as everybody admits what they’re up to; gathering in their own little clique and giving each other awards with no relationship whatsoever to the only judgement that really matters: the marketplace’s.

Hey Mr. Banker Why Are You So Consumed About Your Business Competitors?

Increase Sales

Business growth for banks is very difficult given most local, regional or national banks have the same solutions. Yet in banking there appears to be a lot of business competitors as there is a different bank on almost every main intersection. This is obvious with so many banks and other financial institutions  selective about social media. Share on Facebook.

How to transform your life (and your bank account) with what you already know

GKIC Blog

Yesterday I arrived in Nashville for what promises to be the best INFO-Summit GKIC has ever held. know, I know. You’ve heard that before. But the reason why I say it with such confidence is I’ve never seen so many big hitters from the information marketing world in one place before. Picture bumping elbows with Rich Schefren, Alex Mandossian, Ali Brown, Dave VanHoose, Yanik Silver, Dave Dee and Vince Palko. Hundreds of GKIC members excited and eager to get that one golden nugget… or make that one connection that will catapult their businesses to the next level. ”… A Step By.

The Next Wave in Customer Centricity: Customers as Shareholders?

The 1to1 Media Blog

Clarke-Walker mentioned that Tandem Bank founder Ricky Knox is inviting consumers to become "co-founders" in this U.K. challenger' bank and receive a share in the bank and early access to new products in exchange for sharing their feedback on the customer experience. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Non-Profits That are Doin’ it (Social Media) & Doin’ it & Doin’ it Well

Vertical Response

The San Francisco and Marin Food Bank has found success on Facebook doing just this. Social media marketing may seem challenging for any business, even non-profits. But MDG Advertising has created a super informative infographic citing just how stellar non-profits are doing on social media, as it’s become an integral part of fundraising. Twitter. Pinterest. All rights reserved.

Taming Workflow Processes: Xerox’s Productive Innovations

The Productivity Pro

It offers the perfect case study for productive innovation, especially given the May 19 announcement of the taming of fifteen difficult processes affecting workers in the fields of higher education, manufacturing, and retail banking. Banking. Retail banking has its own challenges, especially in the wake of the Great Recession. The slowness of it all frustrated many of us.

People – to – People banking services by CivilisedMoney

Mukesh Gupta

As they say – “It’s banking with people, not banks.” ” The concept is very similar to the age old concept of a co-operative bank or a chit fund operated in India. Remain a banking service provider: They need to be very careful about how they position themselves. They need to ensure that they continue to function like a bank, offer services like a bank and think like bankers, all within their definition of the business. Now, CivilisedMoney is trying to use the same concept to help peer-to-peer financial services in the UK.

Sprint to the Finish — It’s That Time of Year…

Pipeliner

A shaky banking industry. Roller-coaster days on Wall Street.  Budgets unknown. Purchasing decisions delayed. With that economic domino effect affecting us all as the year begins to wind down, ending on a high note will be more challenging than ever. We’ve been offering the following advice to our clients and their sales teams: Keep it [.] The post Sprint to the Finish — It’s That Time of Year… appeared first on Pipeliner CRM Blog. Sales Effectiveness

Is it an Expense or an Investment?

Anthony Cole Training

I just returned from the 2016 Bank Insurance and Securities Association annual convention. As always, it is a great event where competitors come together to discuss processes and strategies to deal with the challenges of growing financial institution-owned investment (broker) programs. time management setting priorities investing in future developing sales skills

Video Tellers: A Boon for Customers and Banks Alike

The 1to1 Media Blog

One industry where customer behavior is changing rapidly is retail banking. While the death of the branch hasn''t materialized as some had predicted with the introduction of automated teller machines in the 1960s, changing demographics along with continued advancements in automation has made it easier for customers to bank online, using their mobile devices and, increasingly, do their banking through the use of video teller machines. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Increasing Consumer Prices: Proceed with Care - Think customers.

The 1to1 Media Blog

Business leaders dont have to look very far to see consumer outrage at companies like Netflix and Bank of America for inadvisably boosting prices and adding new fees. Bank of America , consumer pricing , Jane Biddle , Netflix , Vistar Technologies , We can notify you via email of any additional comments to this post by entering your email below. --> Comments. Business leaders dont have to look very far to see consumer outrage at companies like Netflix and Bank of America for inadvisably boosting prices and adding new fees. 1to1 Magazine. Issues. Weekly Digest. 1to1 Awards.

Customer Centricity in the City - Think customers: The 1to1 Blog

The 1to1 Media Blog

It may even be a bank or gym or dry cleaner or copy shop. Heres where you come in: Whether you live in New York or visit there, you likely have a favorite place to stay, shop, bank, eat, play, etc., It may even be a bank or gym or dry cleaner or copy shop. 1to1 Magazine. Issues. Weekly Digest. Meet the Editors. 1to1 Awards. Customer Champions. Advertise. Content Channels. Customer Experience. Customer Loyalty. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement. Executive Profiles. Marketing. Mobile Marketing. Sales Effectiveness.

Taming Workflow Processes: Xerox’s Productive Innovations

The Productivity Pro

It offers the perfect case study for productive innovation, especially given the May 19 announcement of the taming of fifteen difficult processes affecting workers in the fields of higher education, manufacturing, and retail banking. Banking. Retail banking has its own challenges, especially in the wake of the Great Recession. The slowness of it all frustrated many of us.

Customer engagement in a digital era

Mukesh Gupta

There have been reports that the overall customer engagement at banks for customers using one of the digital channels like Online banking, mobile banking, etc. These are just some pointers for banks to think about how much do they know about their customers & if they provide or create opportunities for engagement. If they do not want to engage, the banks have an even more serious task at their hands. Customer delight Customer Engagement Banking Digital One of the most important aspect of customer engagement, is in fact engagement.

A Tale of Kick Butt Service - Igniting Sales Transformation

Igniting Sales Transformation

Digging back into my memory banks, I think it was when I was still with Microsoft and Tony’s company, LinkExchange was acquired for a hefty sum. Igniting Sales Transformation. The New Handshake Book. Services. Resources. Presentations. Interviews. About. Executive Team. Contact. March 4, 2014 A Tale of Kick Butt Service. February 6, 2014 By barbg Leave a Comment I love Zappos. Email *.

Fishing/Selling – It’s an Exact Science… Kinda

Anthony Cole Training

I went fishing with a very good friend of mine from First Citizens Bank in NC and he took me to his favorite fishing hole - Lake James. Keith claims it is the most beautiful fishing lake in the country. I don’t know if it is - I’ve not seen them all, but this is one beautiful lake! sales success selling skills fishing

Exact 21

Avangate Spring ‘16 Release: Maximize Revenue Growth with Conversion & Retention Enhancements

Software Business Blog

Avangate is now linked to all major Turkish banks, offering one-off payments and installments for the most popular domestic credit/debit cards (Visa and MasterCard). Besides Bonus and Maximum, we are offering support for installments through the following cards/banks: World, Paraf, Bank Asya and CardFinans. Real-time Banking – Sweden and Finland.

“Are You a Customer?” Is a Dangerous Question

Increase Sales

This past week I drove through my bank’s outside drive through  teller lane to quickly deposit several checks. ”  Why do you think the deposit ticket has your bank’s name printed on it along with my account number?  Well I thought it would be quick because 3 of the 4 lanes were empty.  Credit www.gratisography.com. Are you serious, am I a customer?”

Another Way to Support the Vancouver Food Bank for #blogathon 09

Social Media and Sales Strategy

My friend Trevor Wallace decided to not do a cash donation and donate food directly at a Vancouver Food Bank collection box. To Donate the the Vancouver Food Bank Click here or the image below. Blogathon 2009 for Vancouver Food Bank. Blogathon 2009 blogathon shane gibson trevor wallace vancouver food bank If you believe in the cause and would prefer to do that fantastic.

Another Way to Support the Vancouver Food Bank for #blogathon 09

Social Media and Sales Strategy

My friend Trevor Wallace decided to not do a cash donation and donate food directly at a Vancouver Food Bank collection box. To Donate the the Vancouver Food Bank Click here or the image below. Blogathon 2009 for Vancouver Food Bank. Blogathon 2009 blogathon shane gibson trevor wallace vancouver food bankIf you believe in the cause and would prefer to do that fantastic.

What We Can Learn From Bank Of America And Netflix

Sales Tips & Techniques

Companies like Bank of America and Netflix have made mistakes during the past year, as they haven't adjusted well to the recession, and made errors in determining the sentiment of their customer base. Read full story → Sales Management

Sales is a Flawed Model

Sharon Drew Morgan

The head of Consumer Banking of Barclays Bank called to ask if Buying Facilitation® could be used with a program they were developing. BANK: Can Buying Facilitation® be added to the software we are developing so customers will be able to choose the best product? BANK: Nothing. BANK: Let’s set up a conference call. You don’t know the answers to these questions.

Four Ways to Facilitate Inter-Team Teamwork

The Productivity Pro

Stack’s clients include Cisco Systems, Wal-Mart, and Bank of America, and she has been featured on the CBS Early Show and CNN, and in the New York Times. “Good things happen when you meet strangers.” ” — Yo Yo Ma, Chinese American cellist. One thing you can count on when working for a large organization is working with people from other teams (click to tweet).

Compensation Plans for Top Sales Performers

Sales Benchmark Index

Top sales reps have banked the remaining commissions earned last year. Effective incentive compensation is designed to reward desired selling behaviors. Your top sales reps have been living with the comp plan since kickoff. By now, they have figured out how to leverage this year’s plan. The top performers have calculated their income for the rest of the year.

A Recent Interview with U.S. News and World Report

Strategic Sales Growth

Here’s an interview based on my recent conversation with with  Kimberly Palmer  of US News and World Report about why people just generally don’t like their banks OR their banking experience.

6 Ways to Succeed Despite Unpleasant Coworkers

The Productivity Pro

Stack’s clients include Cisco Systems, Wal-Mart, and Bank of America, and she has been featured on the CBS Early Show and CNN, and in the New York Times. “Before someone can treat you like a doormat, you have to lie down first.” ” — Dear Abby, American advice columnist. You’ll almost always have coworkers you simply don’t like (click to tweet). Seek mediation.

Bank fraud sucks for everyone except those who need the money

Sharon Drew Morgan

When I think of the bank, I know they will most probably never recover the funds. Ok, Ok, banks don’t need the money, and maybe their executives will take home a million or two less as a result of covering fraudulent charges. Bank fraud sucks for everyone except those who need the money is a post from: SharonDrewMorgen.com. Instead they went to Wal-Mart and spent $660.