REPORT

The Total Economic Impact™ of Lessonly for Customer Service Enablement

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About this Report

A global telecommunications company saved $6.7 million with virtual training for their customer service reps — and that’s not all. Read The Total Economic Impact™ of Lessonly for Customer Service Enablement, a commissioned study conducted by Forrester Consulting on behalf of Lessonly, to get the full scoop.

What you’ll learn

  • How this organization reduced training creation time by 50%
  • How they cut ramp time for CSRs by an entire week
  • How they unlocked a 76% ROI over just three years
  • What they experienced during implementation with the Lessonly Account Management team
  • How they offer 15+ new continuous training modules each month for reps

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