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Why building a custom CRM is almost always a bad idea

Nutshell

Frequently asked questions and common troubleshooting problems are often documented in a large knowledge base. Some CRM brands even offer user onboarding and training as part of your package so that your team can start getting value out of the software right away. This isn’t the case with a custom solution.

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Website Activity: The Tools and Tactics to Track It

Hubspot Sales

It can shape better-constructed buyer personas and offers insight into areas for improvement and opportunities you're yet to explore. That includes crucial contact points like blog posts, landing pages, and knowledge bases. Ultimately, tracking website activity lets you know your prospects and leads better.

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Why All the Wasted Time in Small Business Sales Webinars?

Increase Sales

Some of the speakers believe they can construct even a free webinar without being prepared. Business sales webinars are a great way to expand one’s knowledge base especially when specific knowledge gaps may prevent business and sales success. ” Waste #3 – Ugly Unpreparedness.

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Please Stop the Ongoing Insanity in Bank Sales Training

Increase Sales

Development takes that knowledge to that next level of application and further strengthens it. In many cases the participants need development and do not repetitive training that is usually poorly constructed and poorly delivered from the onset. Development is for the long term; training is for short term (knowledge).

Banking 136
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What is an Email response management system (ERMS)?

Apptivo

Faster response time Canned replies or email templates, which allow users to construct predefined responses to common enquiries or commonly asked questions, are frequently included in Email Response Management Software. ERMS guarantees that agents have quick access to pertinent information by integrating with knowledge bases.

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How to See the Competitive Game of Sales in Slow Motion

Anthony Iannarino

Maybe because every new salesperson’s knowledge base starts at zero, much of what Hanan taught is unknown to most salespeople. My Constructs. Hanan’s primary framework in the book is something he called a “PIP,” an acronym for a Profit Improvement Plan. As of this writing, I have written three books.

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5 Ways that Sales Can Engage with Prospects without Blind Calling

Cincom Smart Selling

That’s Not Selling ) was greeted with many constructive comments and a surprising number of positive reactions on the part of sales folks. I think given the wonderful reactions to my previous piece, it is only fair that I follow that up with some constructive suggestions of my own. Engaging Prospects. Source: iStock | ThinkStock.