article thumbnail

Behind the Numbers: How Consumer Retail Benefits from CX Training

Miller Heiman Group

Online shopping makes it easier for consumers to shop more often, and throughout the day. This means that, for most consumers, the retail experience may start anywhere: on a website or during a phone call, in an email or on a live chat with customer service. How Customer Experience Training Leads to Higher Customer Experience Metrics.

Retail 124
article thumbnail

How to Reengineer Your Sales Training Program

SalesFuel

But since they can’t, the next best thing may be to reengineer your sales training program. How to Reengineer Your Sales Training Program Before you begin to adjust the details of your sales training initiatives, take time to study your rain makers. Remember that detail as you reengineer your sales training program.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Catching a Wave with Hispanic Consumers

Anthony Cole Training

Within 10 years, Hispanics will account for over 21% of the population in the United States. There is a valuable opportunity to understand and proactively adjust to this coming shift in demographics.

Consumer 272
article thumbnail

How To Build Trust With Consumers And Why You Need To!

Smooth Sale

Attract the Right Job Or Clientele: How To Build Trust With Consumers And Why You Need To! Our collaborative blog provides insights on how to build trust with consumers and the need for doing so. Your top priority is building trust with consumers and encouraging them to approach you. Trust Is The Success Factor.

article thumbnail

Beyond Face-to-Face: Solving the Digital Practice Problem

Speaker: Bryan Naas, Director of Sales Enablement, Lessonly

Just like training and practice is the cornerstone of any top athlete or artist, the same is true in the workplace. This practice is time-consuming, inefficient, and can be impossible if you’re working with a remote salesforce. In this webinar, you’ll learn to: Blend work and training for your team.

article thumbnail

New On Demand Training Available Now!

Mr. Inside Sales

You and your reps need training, and you want it now! Introducing our brand new, 7-Session inside sales training course that is available to you and your team TODAY. Our Award Winning Inside Sales Training is also the most affordable training on the market today! The post New On Demand Training Available Now!

Training 180
article thumbnail

Building Up With Sales Training

Janek Performance Group

Sales training is one of the most significant investments an organization can make in their sales team. In fact, research cited by taskdrive.com shows sales training has an average return on investment of 353 percent. In 2023, on average, Janek clients realized a 1188 percent return on their training investment.

article thumbnail

How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Zoom––a leading video and communications platform company––was finding it increasingly challenging to train their global salespeople on their multiple product lines and 1000’s of different conversations. Zoom realized it was time to try a new, innovative AI-driven approach.

article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.