The Pipeline

DECEMBER 24, 2012

On the face of it, Santa is not suited for sales, unless you sell Coca Cola ; he is much more suited to being a customer service rep, or in community outreach. Santa is prone to prejudging prospects, always going on about who is naughty who is nice.

Lead Rank 275

Lead Rank Lead Scoring B2B Face-to-face 275

The Pipeline

JUNE 20, 2016

I would argue that your product, customer service, finance and others in the company earned most of that. The key value any sales person bring is customers who represent new revenue streams. Other than direct referrals, prospecting is the optimal path to that.

Hiring 198

Hiring Referrals Territories Prospecting 198

The Pipeline

MAY 31, 2013

It may make us feel good, you know like taking a customer service call, gabbing with that caller for 20 minutes, rather than passing them to the right person right away. Of course you then have to follow up to see how things ended, and after a 90 minute investment, you have little to show for it other than feeling good.

Face-to-face 303

Face-to-face Intent Pipeline B2B 303

The Pipeline

SEPTEMBER 15, 2014

One example is customer service, I see to many sales people dealing with “admin” type of requests from clients instead of sending it to where the task really belongs, customer support, who is usually much better prepared and equipped to deal with these things.

Outsourcing Services 306

Outsourcing Services Closing Hiring Social Selling 306

The Pipeline

DECEMBER 24, 2012

On the face of it, Santa is not suited for sales, unless you sell Coca Cola ; he is much more suited to being a customer service rep, or in community outreach. Santa is prone to prejudging prospects, always going on about who is naughty who is nice.

Lead Rank 120

Lead Rank Lead Scoring B2B Face-to-face 120

The Pipeline

AUGUST 27, 2015

Keep your focus on delivering high quality products and customer service and always be eager to learn more and better serve your customers. Always remember that engagement takes time and doesn’t happen in a few days’ time. Every business needs to continue to work hard in order to succeed. About Megan Totka .

Strategy 120

Strategy Small Business Small Business Social Media 120

The Pipeline

APRIL 3, 2012

Please connect with Linda Beck , www.pillarperformance.com ; lindabeck@pillarperformance.com ; for dynamic learning workshops on the Many Faces of Emotional Intelligence; Engaging Employees; Critical Decision-Making; Dynamic Teams; Exceptional Customer Service; True Colors; Leadership is a Choice….

Face-to-face 233

Face-to-face Study Research Analysis 233