Highspot

APRIL 14, 2023

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff.

Training 52

Training Scale How To Hiring 52

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Tweet Share You have THE meeting.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Get Sales Blog Updates. Customer Loyalty. Categories.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Customer Loyalty.

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. Getting into sales for the money. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. Get Sales Blog Updates.

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. Tweet Share It seems as though there’s a slight sales surge going on, but no one’s talking about it much – probably because no one wants to jinx it. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

APRIL 15, 2013

Why do customer service people always have to be right? . When a customer calls and has a question, a concern, a complaint, or needs an answer, the first words out of your mouth set the tone for the transaction. appeared first on Jeffrey Gitomer’s Sales Blog. Tweet Why do salespeople always have to be right?

Loyalty 184

Loyalty Training Customer Service Competition 184

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. Tweet Share If you’re a boss, manager, or leader of some kind, listen up. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Click here. Share this Post.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Get Sales Blog Updates. Customer Loyalty.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Share this Post. Categories.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Percentage of sales success. ” “Because we’re trying to make new contacts and more new sales.” Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. See Jeffrey Live! Hire Jeffrey.

Hiring 196

Hiring Cold Calling Social Media Training 196

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Tweet Share There’s a fine line between should I ask for the sale or not ask for the sale? Great salespeople always ask for the sale, and NEVER leave without confirming the next step in the sales cycle. Customer Loyalty.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Miller Heiman Group

JULY 8, 2019

As the economy fluctuates, organizations that invest in customer experience strategies are more likely to build loyalty and weather the storm than those that don’t. Would you describe your customer relationships as deep? Consider conducting a talent strategy assessment and a sales skills assessment of your existing force.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. I know it drives me insane as a sales professional. Get Sales Blog Updates. Customer Loyalty.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? To get trust, first give trust.

Hiring 295

Hiring Social Media Loyalty Lead Rank 295

Jeffrey Gitomer

JANUARY 10, 2012

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Speak Your Mind Cancel reply.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. How to Delight | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Well, whatever you do is probably what your customers are doing. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. Starbucks | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Get Sales Blog Updates. Customer Loyalty.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. If you network smart, it’s the easiest way to make sales contacts. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Networking 314

Networking Hiring Prospecting Social Media 314

Sales Management Plus -- SMP

OCTOBER 23, 2023

What if you created a specialized email campaign to send to recent buyers that sent them resources to help them set-up, install and even train their customers on the equipment they bought from you? Make them aware of other services you offer at the same time for training, installation and on-site support.

Follow-up 52

Follow-up Distribution Customer Loyalty 52

Sales and Marketing Management

OCTOBER 26, 2020

After the first year of this migration, the new model increased revenues by 5% and reduced SG&A costs by 10%, at the same level of customer service. It cut the time to deliver a quote from two days to 30 minutes, all while sharply improving the telecom provider’s overall customer loyalty score. .

Lead Rank 339

Lead Rank Quota Face-to-face Hiring 339

Jeffrey Gitomer

MAY 18, 2011

Online Training. How Personal Information Leads To A Relationship (And To Sales). Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. Get Sales Blog Updates. Customer Loyalty.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

MARCH 3, 2012

Online Training. Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. -->. Get Sales Blog Updates. Customer Loyalty.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Jeffrey Gitomer

FEBRUARY 18, 2011

Online Training. Relationships and Referrals | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Jeffrey Gitomer

APRIL 13, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Ways To Adapt To Change.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

MARCH 3, 2011

Online Training. Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Relationals 221

Relationals Hiring Social Media Loyalty 221

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Share this Post. Categories.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

FEBRUARY 6, 2012

Online Training. Sign Up For My February 8 Webinar – Closing the Sale [Space Is Limited]. It’s this Wednesday, February 8, and it’s all about closing the sale. Contrary to decades of sales teaching, closing the sale is not a matter of psychological trickery or mental manipulation. Sales Videos.

Webinar Metrics 158

Webinar Metrics Hiring Closing Social Media 158

Jeffrey Gitomer

FEBRUARY 22, 2012

Online Training. Every employee in every company needs a foundation of attitude in order to create a successful work environment, successful relationships with their customers, and ultimately a successful business and life. Get Sales Blog Updates. Customer Loyalty. Sales Management. See Jeffrey Live!

Webinar Metrics 187

Webinar Metrics Hiring Social Media Loyalty 187

Jeffrey Gitomer

MARCH 8, 2011

Online Training. Things Sales Professionals Whine About | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. things that sales professionals whine about? Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. See Jeffrey Live! Hire Jeffrey.

Hiring 207

Hiring Social Media Loyalty Cancellation 207

Jeffrey Gitomer

FEBRUARY 17, 2011

Online Training. The Friendly Factor | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Train Friendly. Most employers train about their own stuff and their own policies and procedures, but neglect the person carrying out the tasks. Train them to ask questions that can close a sale.

Hiring 224

Hiring Social Media Loyalty Policies 224

Jeffrey Gitomer

MAY 27, 2011

Online Training. Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

DECEMBER 28, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , establishing trust , gitomer , jefrrey gitomer , professional sales training , selling skills , selling with social media.

Call-back 198

Call-back Hiring Social Media Loyalty 198

Jeffrey Gitomer

JANUARY 31, 2012

Online Training. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? 2012: The Year of The Webinar.

Webinar Metrics 169

Webinar Metrics Hiring Social Media Loyalty 169