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What are the benefits of CRM?

MTD Sales Training

APRIL 2, 2019

The real benefits of a CRM system occur when you’re able to categorise the information you glean about a business into one integral tool that allows anyone in your company to access sup-to-date information at the touch of a button. As discussed above, the benefits of a CRM tool bring valuable information into one place. Happy Selling!

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Benefit CRM System Loyalty 185
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6 Ways To Build Up Goodwill With Customers

MTD Sales Training

NOVEMBER 18, 2019

The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. And when you consider those words were said by the founder, John Lewis himself, in 1917, you realise that quality customer service and goodwill were part of the culture of their organisation nearly 100 years ago.

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