MTD Sales Training

APRIL 18, 2018

Recognising what is important to the customer is one thing; recognising how your customer’s business can be improved by using your services is another. So ask yourself these questions: What is my customer’s strategic focus? How does the customer recognise buying needs? This helps the customer focus on results, not costs.

Customer 181

Customer Decision Maker Face-to-face Influencer 181

MTD Sales Training

JULY 23, 2018

We’ve all had them; those customers for whom nothing you ever do is enough, or everything you do is wrong, or you’re blamed for everything that isn’t your fault. A picky customer is usually like that with every situation. The post 5 Ways To Deal With A Picky Customer appeared first on MTD Sales Training. Happy Selling!

Customer 163

Customer Face-to-face Social Media Follow-up 163

MTD Sales Training

APRIL 4, 2013

Many service organisations live by the creed that the customer is always right. Sales Interactions customer always right dealing with difficult customers' It works well when you need to convince salespeople that their business’s purpose is to achieve high margins and loyal. [[ This is a content summary only.

Customer 266

Customer Margin Sales 266

MTD Sales Training

MARCH 12, 2019

However, selling today is far different from those old days when the customer could only find out about a company’s products or services by being presented to by a slick salesperson, with a toothy grin and sharp intakes of breath! So, how should you sell a product to a customer today? So, how do you sell a product to a customer today?

Customer 181

Customer How To Exact Buyer 181

MTD Sales Training

AUGUST 22, 2018

Unless you’re working with customers who are purely in transactional mode, the holy grail of sales is gaining repeat business. Turning a one-time customer into a loyal client increases revenue, profit and probable recommendations exponentially. Here are some ideas to work with: 1) Ask what makes your customer use specific suppliers.

Customer 175

Customer Loyalty Exact Influencer 175

MTD Sales Training

APRIL 25, 2013

On a recent course, my trainer asked the delegates if they believed the experience the customer has with their company is an important measurement to them. Customer/Client Retention MtdBlog customer experiences how to give great experiences strategies for experiences'

Customer 268

Customer How To Retention Course 268

MTD Sales Training

JULY 16, 2019

You may not think that, as a salesperson, your input to how your brand is perceived or recognised should be a priority; isn’t the experience the customer has with your product and service more important than the reputation of the brand? Here are some examples: Focus: This is what you want the customer to focus on when they think of you.

Ideal Customer Profile 145

Ideal Customer Profile Customer Social Media Fashion 145

MTD Sales Training

NOVEMBER 1, 2016

There are times when the customer simply wants to let off steam. Maybe the delivery you promised hasn’t arrived. Or some of the equipment has broken down. Or there’s simply too much pressure on the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 243

Customer Customer Service 243

MTD Sales Training

NOVEMBER 12, 2014

All prospects and customers have to rationally and. [[ This is a content summary only. Sales Tips how to get your customer to say yes persuading your customer to say yes' In the first part of this article, we discussed ten reasons why it would be beneficial for your prospect to agree to choose your solution.

Customer 261

Customer Prospecting How To Sales 261

MTD Sales Training

SEPTEMBER 29, 2014

Customer/Client Retention how to make a good experience for the customer making customer experiences for client retention' Overall, though, we judge our favourite. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 256

Customer Retention How To 256

MTD Sales Training

OCTOBER 17, 2013

Customer/Client Retention building a brand building clients client retention' The IPO says that it constitutes a “promise of an experience’ and conveys to consumers a certain assurance as to the nature of the product or service they will receive and also. [[ This is a content summary only.

Customer 289

Customer Closing Retention How To 289

MTD Sales Training

SEPTEMBER 4, 2014

There is a saying that customer satisfaction is useless; customer loyalty is priceless. Customer/Client Retention how can you build customer loyalty how to increase levels of customer satisfaction' Customer/Client Retention how can you build customer loyalty how to increase levels of customer satisfaction'

Loyalty 228

Loyalty Customer Retention How To 228

MTD Sales Training

JUNE 6, 2018

You know well how customer don’t buy on price alone. “What customer needs do we fulfill?” The post 6 Questions To Ensure You Build Value For Your Customers appeared first on MTD Sales Training. We often say that we should sell the concept of value, as it appears in the eyes of the prospect. Happy Selling!

Customer 203

Customer Up-Sell Competition Benefit 203

MTD Sales Training

NOVEMBER 11, 2014

When I worked in sales a few years ago, we were always told to ‘walk in the customer’s shoes’ so that you could experience exactly what they were going through when they were conducting their. [[ This is a content summary only. Sales Tips how to make the customer say yes persuasion techniques in sales'

Customer 284

Customer Exact How To Sales 284

MTD Sales Training

SEPTEMBER 19, 2012

Try this and it will help you cultivate deeper relationships and turn more one-time customers into long-time clients. Usually when the customer has signed the order, received the goods and paid the bill, the sales person discontinues the “selling.”. The Next Step.

Loyalty 271

Loyalty Customer Account Up-Sell 271

MTD Sales Training

OCTOBER 1, 2014

Customer/Client Retention' It gets the order, or at least progresses the sale onto the next level. Securing some form of commitment from someone is a great feeling, [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 253

Customer Retention Closing Sales 253

MTD Sales Training

SEPTEMBER 24, 2014

Most of us would agree that it costs considerably more to get a new customer than to maintain a loyal one. So, it follows that customer retention must be a major component of an effective marketing. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 242

Customer Retention How To Marketing 242

MTD Sales Training

AUGUST 26, 2016

I’ve just finished reading Jeff Gitomer’s book “Customer Satisfaction is Worthless, Customer Loyalty is Priceless” and I’d really recommend you get a copy if you’re in customer service. Companies we work with measure ‘customer satisfaction’ and think that means they understand the voice of the customer.

Customer 120

Customer Loyalty Follow-up Customer Service 120

MTD Sales Training

NOVEMBER 27, 2014

Sales Interactions how to persaude a prospect persuading the customer ethically' For many, it means that you can sell something that maybe the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 272

Customer How To Prospecting Sales 272

MTD Sales Training

MARCH 8, 2018

If those gains or pains don’t exist, then the customer will be very happy to stay where they are and not change. This blog helps you build up the gains your customer could achieve by working with your solutions. 1) What savings would be best for your customer and how would they measure that success? Are they savings in time?

Customer 120

Customer How To Proposal Benefit 120

MTD Sales Training

JULY 22, 2014

Communication Skills how to convince a customer to use you persuasion techniques when selling to a customer' If you Google books on the subject, the plethora of ideas and techniques could leave you reeling in its complexity. If. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 254

Customer Google How To 254

MTD Sales Training

SEPTEMBER 30, 2014

Sales Interactions differentiating between customer wants and needs discovering prospect wants and needs' It may sound pedantic, but it can make a real difference in presenting. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 241

Customer How To Prospecting Conversion 241

MTD Sales Training

NOVEMBER 5, 2014

MtdBlog dealing with aggressive clients how to deal with angry customers' Certain people have. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 250

Customer How To 250

MTD Sales Training

FEBRUARY 27, 2012

I had to share it with you and I have a couple of questions for you after you read this short story and example of customer service at its finest! Anyway, to make a long story short (which I know is already too late), Steve O and William served the extra dish and a custom crème brûlée for the ladies. Excellent Service = More Sales.

Customer 297

Customer Customer Service Examples Positioning 297

MTD Sales Training

OCTOBER 23, 2013

Sales Tips customer focus focussing on the customer Four Eyes on the customer prospecting effectively' We always say there are no quick fixes and no short cuts to success, and few salespeople are willing to do the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Customer 227

Customer Prospecting Sales 227

MTD Sales Training

AUGUST 14, 2017

Here are three critical questions you need to confirm with your customer before you have a hope in progressing the sale: Who Is Going To Make The Decision? What Criteria Do Your Customers Use To Make Decisions? Ask your customer why that particular reason is so important to them. Why Are Those Criteria So Important?

Decision Maker 163

Decision Maker Customer ROI Influencer 163

MTD Sales Training

DECEMBER 27, 2018

Here, we discuss just four of these needs that customers will have both now and in the future. If we are able to reconcile our activities to assist our customers achieve these needs, we stand a much greater chance of succeeding in the future marketplace. MTD’s research has highlighted these four as being generic and impactful.

Customer 120

Customer Loyalty Vendor Competition 120

MTD Sales Training

MARCH 30, 2012

Providing unparalleled customer service, and after the-sale service, in today’s marketplace, is essential in maintaining customer loyalty. Check it Out Following are three mission critical points for providing good customer service. Check it Out Following are three mission critical points for providing good customer service.

Customer Service 278

Customer Service Customer Loyalty Vendor 278

MTD Sales Training

AUGUST 26, 2018

Episode 22: Four Future Needs Of Customers That Will Drive Your Business Process. This podcast includes: Four future needs of customers that will drive your business processes. The post Four Future Needs Of Customers That Will Drive Your Business Process appeared first on MTD Sales Training. A quote from Winston Churchill.

Customer 120

Customer Training Prospecting Sales 120

MTD Sales Training

DECEMBER 2, 2014

It is critical that employees who interact with clients on a regular basis work to improve their conflict management skills, and specifically, their ability understand the customer perspective. The post Understanding Customers’ Perspective To Improve Client Interaction appeared first on MTD Sales Training. Happy Selling!

Customer 133

Customer Positioning Customer Service Follow-up 133

MTD Sales Training

MARCH 14, 2017

I’ve been reading a book recently that I believe can help you achieve more by getting inside the minds of customers and connecting with them in person and online. Customer Centric Selling, by Michael T Bosworth and John Holland, offers a great insight into how buyers buy and what you can do to enhance your visibility with prospects.

Customer 120

Customer Buyer System Training 120

MTD Sales Training

MAY 3, 2017

Harvard Business Review (HBR) discussed an interesting concept recently (Sept 2016) where they were comparing what customers actually buy and what sellers offer to sell. Or do you think about the experience you are trying to offer the buyer or customer ? Do you see your product as simply that – a product? Happy Selling! Sean McPheat.

Customer 133

Customer Insurance Insurance Travel 133

MTD Sales Training

JANUARY 11, 2016

Most companies agree that loyal customers are the lifeblood of their business. Clients who return continuously to restock or re-purchase make it easy for companies to provide service and back-up. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Loyalty 120

Loyalty Customer Company Retention 120

MTD Sales Training

OCTOBER 17, 2016

Our value proposition is the reason why customers choose one company over another. Something has to eliminate a customer’s pain or deal with one or more areas of gain before they decide to go for that solution. What customer needs are we really exceeding? Which problems or challenges does my proposition solve? Better Design.

Customer 120

Customer Scale Segment Guarantee 120

MTD Sales Training

APRIL 24, 2013

You don’t need me to tell you that we need to increase and improve our customers’ experiences for them to develop loyalty and advocacy to our businesses. Depending too much on new. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Influencer 235

Influencer Social Media Customer Loyalty 235

MTD Sales Training

MARCH 22, 2013

As a sales person, I’m sure you are aware how important it is to develop a loyal client base as this will provide a great level of security for your business through the down periods that all. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Retention 275

Retention Video Customer Sales 275

MTD Sales Training

JUNE 28, 2016

When we ask clients why they buy services, we naturally get a wealth of information that allows us to pinpoint the very things we need to do to gain their business. Not only that, it creates. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Loyalty 181

Loyalty Customer Retention 181