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What Is SugarCRM?

SugarCRM

CRM tools are a prerequisite for successful business operations in this new dynamic environment. As such, SugarCRM aims to deliver complex yet user-friendly solutions to business owners that aim to better manage their resources and enhance Customer Experience (CX). But how are we doing it? Discover below!

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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Getting prospective customers into the sales funnel is part of the battle, but converting them and keeping them as customers is a whole other challenge.

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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Process optimization and customer experience (CX) go hand in hand, although not many seem fully aware. Elmeq Motion , on the other hand, has seen the immense potential of articulated processes and the delivery of extraordinary experiences to its customers. Once implemented and adopted, Elmeq already saw a decrease in response time.

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Smashing the Data Silos with SugarCRM

SugarCRM

Companies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions. Everything a business does each day—every customer interaction, every sale, and every marketing effort—can all be documented into spreadsheets, decks, and database files.

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Use Cases for the ChatGPT Integration for SugarCRM

SugarCRM

Recently, we saw the opportunity and partnered with Kinamu to integrate ChatGPT with Sugar , to make things even easier for our customers. Then, you’ll be provided with a compressed, context-rich text that only reads a couple of phrases you can use in various future interactions with the customer or your team.

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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

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Unlock the Full Value of Artificial Intelligence With SugarCRM

SugarCRM

Artificial intelligence (AI) has transitioned from science fiction worlds to everyday reality; it has also become a more widely accessible tool than most fiction writers ever dreamed of. Small or mid-sized businesses can leverage AI-driven tools like SugarPredict to enhance multiple aspects of their operations.