Smooth Sale

SEPTEMBER 29, 2022

Attract the Right Job Or Clientele: Do You Want to Find A Job That Enables Travel ? Combining both travel and developing an income stream can be gratifying and fulfilling. Our collaborative blog offers insights into finding a job that enables you to travel. Traveling while working can be a challenge. Image credit.

Travel 78

Travel Outsourcing Services Hiring Networking 78

The Sales Hunter

JUNE 10, 2017

People ask me how I put up with traveling so much. (I My response is travel has never been easier, despite all of the hassles of full planes, security lines, bad weather […]. I recently went over the 3 million mile mark, and even during a slow year I will still log 100,000 actual air miles.)

Travel 144

Travel Customer Service Selling Skills Motivation 144

Allego

MARCH 19, 2020

Allego works with many global customers who are actively dealing with the threat of coronavirus. These long-time customers are experienced at using mobile and video to onboard, collaborate and coach. Download our Virtual Training Quick-Launch Kit to find out how you can maintain productivity in the face of travel restrictions.

Travel 114

Travel Training Face-to-face Skype 114

The Sales Heretic

AUGUST 14, 2019

Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. But this evening, it was late and [.].

Customer Service 219

Customer Service Hotels Customer Travel 219

Smooth Sale

AUGUST 31, 2023

Attract the Right Job Or Clientele: Do You Believe Customer Care To Be Top Priority for Your Business? For those serious about business, today’s blog question, ‘Do you believe customer care to be the top priority for your business?’ The travel agent is looking into the matter for us. Photo by E.S. may sound ridiculous.

Hotels 102

Hotels Customer Travel Hiring 102

Sales 2.0

APRIL 8, 2024

I was asked a great question during a recent conversation with a founder: When should you take a spearfishing approach to finding new customers and when should you use a shotgun? As Stu Heinecke points out an entrepreneur (we both know) used to send Fortune 500 executives customized swords! It depends on what you’re hunting.

Travel 195

Travel Account Campaigns Meeting 195

Pipeliner

MAY 14, 2021

Thus, it results in the next generation travelers having high hopes from your airlines. Increase Customer Satisfaction: Most airlines are working proactively and providing information to resolve passenger’s issues by reducing the effects of travel disruptions. It also drives revenue profitability and growth for the airline.

Travel 69

Travel Airlines Face-to-face Loyalty 69

Increase Sales

JULY 7, 2013

The travel heavy sales and marketing practice originates from the product or sales based marketing approach. If this is a first time, initial meeting, this may be your only time to truly differentiate yourself from all those other sales people (gray suits) who travel heavy with all that product based marketing stuff. ” .

Travel 131

Travel Education Case Study Influencer 131

Engage Selling

JANUARY 10, 2019

Every week I’m asked about travel tips, recommended hotels, airlines, and locations. Are you a sales road warrior? And so, rather than keep my conversations private this year, I’ve decided to write short blog posts designed to help road warriors … Read More »

Travel 67

Travel Airlines Hotels Conversion 67

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. I recently saw a video on LinkedIn about a traveller who was flying home to his family on Christmas Eve. Well, it’s really quite straightforward. How can we do this? Happy selling!

Customer 219

Customer Face-to-face How To Travel 219

MTD Sales Training

NOVEMBER 18, 2019

The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. And when you consider those words were said by the founder, John Lewis himself, in 1917, you realise that quality customer service and goodwill were part of the culture of their organisation nearly 100 years ago.

Customer 163

Customer Travel Customer Service Up-Sell 163

Sales and Marketing Management

OCTOBER 26, 2018

But if you’re not doing as much as you can to create a customer-first culture -- one where you are passionate about your product and your customer’s needs -- you’re missing a valuable opportunity to not only set your customers up for the most success but also to ensure that they stay with you for life. This is crucial.

Loyalty 274

Loyalty Customer Face-to-face Video 274

Understanding the Sales Force

MARCH 25, 2024

College baseball is in full swing and my wife and I watched our son and his college team play eight games over the past 10 days as they traveled from Orlando, FL, to Saratoga Springs, NY. While one of the sales lessons from this trip comes from baseball, the actual travel generated the other two sales lessons.

Decision Maker 182

Decision Maker Hotels Cancellation Travel 182

Engage Selling

JANUARY 4, 2021

Over the past few months, due to travel restrictions, companies have been conducting more and more product training sessions. I’m not opposed to product training, but it’s critical that we don’t pitch product features to our customers.

Strategy 104

Strategy Customer Travel Training 104

Engage Selling

NOVEMBER 21, 2017

This year has been the year of international travel for me. As I write this I’m on my last overseas trip for the year, kicking off a new project in France. As a sales expert, I watch interactions everywhere, and it’s … Read More »

Travel 51

Travel Sales Customer Service Up-Sell 51

Sales and Marketing Management

NOVEMBER 16, 2020

Author: Ron Carson Just about every marketer today has been told to listen to the voice of the customer to inform marketing strategy. Second, if you only talk to customers, you are only speaking to people who already drink your Kool-Aid. Your existing customers may not get you to your next customers.

Conversion 177

Conversion Marketing Customer Trade Show 177

SalesProInsider

MAY 26, 2022

Have you ever considered how the “language” and “customs” of your buyers affects what they need to make a confident decision to move forward with working together? The Backstory for Buying Customs. My last stop for this implementation was Italy where I discussed my observations from the travels with a man named Stefano.

Customer 62

Customer Travel Buyer Conversion 62

Apptivo

SEPTEMBER 26, 2023

" title=" Key Customer-Centric Field Service Metrics" data-src="[link] /> 1. Top 10 Customer-Centric Field Service Metrics 4. Field service metrics refer to quantifiable data that assess the performance of work carried out for customers at locations outside the company’s premises. What Are Field Service Metrics?

Customer 52

Customer Travel Guarantee Scale 52

No More Cold Calling

APRIL 26, 2021

In 2020 and at least the first half of 2021, business travel and indoor socializing have been challenging and at times, impossible. We’ve had to make do with virtual sales meetings, and that has affected many B2B sales pros’ ability to access new customers and to make real-world connections. But not referral sellers. Exactly!

Sales Meeting 287

Sales Meeting Meeting Referrals Face-to-face 287

SBI Growth

APRIL 7, 2013

This is the time of year that you need to strengthen your position with prospects and customers. One of the most beneficial activities you can do is attain deeper customer insight. You need real , accurate customer insight. Get to know your customer better than ever before by downloading the Micro Questions Guide.

Customer 297

Customer Buyer Persona Consumer Buyer 297

Allego

SEPTEMBER 28, 2018

This blog is written by Kate Hewig, a member of Allego’s award-winning Customer Success team. In the past, even a salesperson’s most productive travel days were chock-full of downtime, especially when going through (or to ) destinations with poor or nonexistent WiFi connections. Allego ‘Unplugged’.

Travel 48

Travel Hotels Scale Collateral 48

Sales and Marketing Management

APRIL 21, 2020

What does it mean for business events and incentive travel programs? We spoke with Carina Bauer, CEO of IMEX Group, which connects meetings and events businesses with customers through annual tradeshows in Germany and Las Vegas. SMM: What do you feel will justify the return to traveling for meetings and events?

Meeting 227

Meeting Face-to-face Travel Incentives 227

Sales Hacker

JUNE 7, 2021

We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers. Sales customer insights. These themes and topics will be driving change in that industry and, potentially, opportunities and challenges for the customer.

Conversion 107

Conversion Ideal Customer Profile Customer Face-to-face 107

SBI Growth

MAY 13, 2013

One of the biggest problems for sales reps is customer objections. For instance, in a recent blog I wrote about improving customer insights with micro questions. Talented sales reps will use this customer insight to expertly handle customer objections. Understanding Customer Objections. That’s because it is.

Objections 306

Objections Customer Revelation Buyer Persona 306

Smooth Sale

JANUARY 7, 2023

Attract the Right Job Or Clientele: Common Problems That Can Damage Your Customer Relationships. But it exists for your customers because otherwise, nothing happens without them. When all is going well, you will have a customer base satisfied with what you give them and not thinking about leaving anytime soon. Broken Websites.

Customer 78

Customer Hiring Social Media Loyalty 78

Understanding the Sales Force

NOVEMBER 23, 2015

Last week, during my travels to Poland and back, I experienced how companies are using customer service as sales tools. In most cases, customer service tends to be vanilla, bland, and although professional in its approach, it is typically highly unspectacular.

Customer Service 120

Customer Service Sales Tools Examples Tools 120

The Sales Hunter

NOVEMBER 19, 2012

How do you show thanks to your customers? We all like to think we’re thankful for our customers and those people we come in contact with, but let me share with you another benefit that gets lost in the context of business. Several years ago I was traveling with a CEO.

Customer 204

Customer Hotels Travel Face-to-face 204

Partners in Excellence

OCTOBER 6, 2022

We were talking about the inability for sellers to connect and communicate, in meaningful ways, with customers. Customers speak the language of their business. There are things critical to them, their industries, markets, and customers. And the customer, like us, may nod their heads, acknowledging the words we have said.

Conversion 86

Conversion Customer How To ROI 86

Distribution Pricing Journal

SEPTEMBER 21, 2023

Can you reduce price to attract new customers? So, on the surface, the main goal is to attract new customers and new purchases by providing buyers with a higher perceived value. Getting a customer in the door is just the first step and keeping them happy so that they return frequently with more purchases is the real challenge.

Discount 52

Discount Distribution Customer Tourism 52

Pipeliner

MARCH 8, 2019

Ask a top sales producer about keys to success, and they’ll share insights like “prioritize your work,” “maintain a good opportunity pipeline,” and “serve the customer.”. To keep a customer, you first have to get one. Skipping steps or lax conformity increases the risks of customer dissatisfaction and litigation.

Travel 71

Travel Sales Process Hiring Guidelines 71

Sales and Marketing Management

OCTOBER 26, 2020

Sales run through the phone, website or customer portal focused on the smallest opportunities and the long tail of lower-value accounts. Most customers, in most situations, simply don’t need or want an in-person interaction. . Virtual channels can raise productivity and lower selling costs, due to less time and expense for travel.

Lead Rank 339

Lead Rank Quota Face-to-face Hiring 339

Nutshell

MARCH 1, 2023

You can do just that with a customer database and intuitive customer relationship management (CRM) software. Read on to learn more about the basics of a customer database, the benefits of customer database management, and how you can use a CRM like Nutshell to manage your customer data.

Software 62

Software Software Ideal Customer Profile Customer 62

Corporate Visions

APRIL 16, 2020

The post Customer Churn is Coming. Recent research from Gainsight , a customer success software company, paints a gloomy picture for technology companies when it comes to customer renewals and upsells. This is especially true for firms that serve the hardest-hit vertical markets like hospitality and travel.

Churn 76

Churn Customer Retention Travel 76

Apptivo

DECEMBER 1, 2021

This statement is a powerful one that defines the complete relationship between a company’s employees and their customers. Employees bridge the gap between customers and a business. As a matter of fact, it emphasizes the key role employees play to bring in new customers and improve customer loyalty.

Retention 98

Retention Churn Customer Loyalty 98

Sales and Marketing Management

DECEMBER 14, 2020

When the field reps were forced to stop calling on customers and prospects in person last March due to the pandemic, the company was faced with a challenge. “We The shift to less face-to-face interaction with customers and prospects isn’t a 2020 development. Trends that are here to stay. What should sales kickoffs look like?

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

MTD Sales Training

MAY 3, 2017

Harvard Business Review (HBR) discussed an interesting concept recently (Sept 2016) where they were comparing what customers actually buy and what sellers offer to sell. They don’t buy a car; they buy the ability to travel from A to B in a way that corresponds to their specific wants and needs (economically, with style, in comfort, etc, etc).

Customer 133

Customer Insurance Insurance Travel 133

Engage Selling

JANUARY 31, 2017

Like many professional sellers, I travel all the time. Having racked up over 225,000 miles over two major airlines last year you could say that my most used office space is seat 3D. Air Canada and America are my preferred choices … Read More »

Travel 48

Travel Airlines Customer Service Up-Sell 48