Bernadette McClelland

APRIL 23, 2016

I’m 36,000 feet in the air as I write this and have just come off the back of a two day program on how to ‘ Think Like a Customer’. It’s a Friday night, I’m tired and just want to kick back for a couple of hours and unwind with a glass of wine and read. Instead, I’m writing this article because of what I have just experienced for the first time on a Virgin plane, but sadly have seen the pattern on so many occasions elsewhere.

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Customer Objections Course Competition 174

Mindtickle

APRIL 23, 2016

You’re sitting in your office after the big training initiative you just launched and wondering: “How do we know that they understood the material? Was the training effective?” Perhaps you sent a survey to your attendees to get feedback on the training and everyone loved it! But is a survey really enough? Ultimately you are relying on your team to drive performance and to sustain your firm’s competitive edge.

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Training Salary ROI How To 52

Markempa - Inside Sales

APRIL 23, 2016

When you’re converting inquiries into qualified leads, it’s widely believed that time is of the essence. Even research published in the Harvard Business Review says you’re almost seven times more likely to qualify a lead if you respond by phone within five minutes than if you respond an hour later. That’s why, when one of […].

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Sales Qualified Lead Lead Rank Lead Scoring Leads 52

Sales Evangelist

APRIL 23, 2016

As human beings, we are born to be communal. We are social. And it’s human nature that we want to be recognized. This is what we’re going to talk about today as husband-and-wife team Adam and Michelle Carey talk about the power of human connection – giving your customer that “human element.” It’s having that […] The post TSE 296: Don’t Be “That Guy” In Network Marketing appeared first on The Sales Evangelist.

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Networking Marketing Customer Sales 40

Advertiser: ZoomInfo

Longer sales cycles. Increasingly discerning buyers. More meetings. Intensifying competition. Economic uncertainty. Go-to-market teams of every size, in every industry, are grappling with these challenges firsthand. Thankfully, there’s an answer. We’ve developed an entirely new way for GTM leaders to identify and execute proven, data-driven strategies that drive revenue.

Sales Cycle

Bernadette McClelland

APRIL 23, 2016

Hang on, am I supposed to be this super successful, sales guru/expert/ authority who knows what she wants in the world, is a beacon of hope for salespeople and sales leaders and puts on a mask to show that she has it all covered? I might have toyed with the idea a long time ago, but soon realised it was going to be exhausting and serve no one, especially me.

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Up-Sell Call-back Conference Buyer 203