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DAN WALDSCHMIDT MARCH 29, 2012 How Extraordinary Happens. Doing something that is amazing isn’t an accident. Living an extraordinary life doesn’t come naturally. What comes naturally is for you to just be ordinary. Which is how most of us stay. That’s what is normal. So we invented a new word to describe something that transcends mediocrity. A word that communicates more than average. More amazing than everything else ahead of it. We simply call those “extra-ordinary.” ” Not ordinary. Something extra. But even that begs explanation. How does it happen? How can you manufacture something more than ordinary? | THE 1TO1 MEDIA BLOG MARCH 29, 2012 The Customer Loyalty/Customer Experience Conundrum Marketers and marketing consultants all too often make the mistake of equating customer loyalty with customer experience. Whether out of laziness or sloppiness, this is a critical miscue in the measurement, analysis, and management of customer loyalty and experiences. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog. Customer Experience Customer Loyalty Data Analytics customerexperience customerloyalty gfkcustomerloyalty howardllaxphd | MUKESH GUPTA MARCH 29, 2012 Why promoting your people is a bad idea 'It is that time of the year, when most of the organizations are conducting their annual performance review and hand out the rewards (promotions, bonuses, share options, etc). Employee promotions play a very important part in the entire cycle. This is how, companies recognize and reward high performers. This is how people move up the ladder in organizations. So, what should organizations do? | | | | | | | | | | -
GKIC BLOG | THURSDAY, MARCH 29, 2012 March Madness: The wrong way to pick a winner It’s March Madness, the US hunt to determine the national champion of college basketball, — how do you pick your NCAA basketball tournament brackets? Some fans talk to their friends…. Some scan the Internet or listen to radio DJ’s picks for recommendations…. Some have hopes for their favorite team that they’ve always supported to be the next Cinderella story…. ve even heard people pick brackets based on uniforms…. Fans have big hopes and dreams of NCAA glory. Some business owners ask their friends for opinions on their ads and promotions. 2) Get an objective opinion. 5) Test, Test, Test. MORE >> -
STEVEN ROSEN | THURSDAY, MARCH 29, 2012 Executive Coaching Can Bring You BIG Results! In 2004 the Harvard Business Review, reported that Executive Coaching is a $1 billion industry. In certain countries as much as 88% of Companies use coaching. few years later, it seems that it’s not slowing down any time soon. So what’s driving this growth? Results. Plain and simple. The case for executive coaching is that it’s working. Understanding why it works and learning how to use it, is helping executives be better at their jobs and it’s saving companies a ton of money. At the core, what an executive coach does is simple: make questions, a lot of them. Guess what? MORE >> -
INCREASE SALES | THURSDAY, MARCH 29, 2012 The Explosion of Robot Selling to Increase Sales Maybe it is just me, but the explosion of robot selling arena appears to be contradictory to the goal to increase sales. Every day I receive messages from robots, oops I mean salespeople, wanting me to buy this or try that. Credit www.sxc.hu. Just yesterday I this one: Hi Leanne, I was checking on this. This ends at 5pm today. Let me know if you would be interested. Regards, What he was checking on was a previous marketing message that I had personally answered, but his “robot” sales process did not even read my email because he was engaged in “robot selling.” MORE >> -
JONATHAN FARRINGTON'S BLOG | THURSDAY, MARCH 29, 2012 In Search of the “Sales Holy Grail” Frequently, there are two main pitfalls that even experienced salespeople can fall into in terms of activities. First, they simply aren’t doing enough. What’s enough? Enough telephone calls to make appointments, enough face-to-face calls, enough calls that involve or influence the decision-makers. In general, the more focused sales activity salespeople generate, the greater the number of sales opportunities they can create. Poor Quality Activity. Existing clients frequently make requests for service that could be dealt with by support staff. Speed of Relaying Customer Information. MORE >> -
THE SALES HUNTER | THURSDAY, MARCH 29, 2012 The Best Way to Sales Prospect with Voicemail Yes, you can prospect using voicemail. Don’t think for a moment, though, that you’re going to be successful if your voicemail message is nothing more than a lame commercial about how wonderful you are. First thing to keep in mind is the message you leave is most likely not going to be returned. But don’t let that be a reason why you should not leave a voicemail message. The key is your message must be about the other person — not about you. Here is the best way to sales prospect with voice mail: To make the voicemail message fly, it needs to be short. MORE >> - Let Me Know Who You Are: 3 Sales Tips to Connect NO MORE COLD CALLING | THURSDAY, MARCH 29, 2012
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- A Sales Newbies Death A SALES GUY | THURSDAY, MARCH 29, 2012
- Turning Around Setbacks & Dealing with Disappointment SALES TALK | THURSDAY, MARCH 29, 2012
- Authenticity Is the Heart of Customer Service THE 1TO1 MEDIA BLOG | THURSDAY, MARCH 29, 2012
- Who Are The “Sales Influencers” In Your Company? PARTNERS IN EXCELLENCE | THURSDAY, MARCH 29, 2012
- 5 ways to keep cut-rate competitors from stealing customers SALES AND MARKETING | THURSDAY, MARCH 29, 2012
- Authenticity Is the Heart of Customer Service THE 1TO1 MEDIA BLOG | THURSDAY, MARCH 29, 2012
- Managing and measuring CHANGING MINDS | THURSDAY, MARCH 29, 2012
- The Customer Loyalty/Customer Experience Conundrum THE 1TO1 MEDIA BLOG | THURSDAY, MARCH 29, 2012
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