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Like Peanut Butter and Jelly: How Training Software and a Knowledge Base are a Perfect Pair

Lessonly

It takes thoughtful consideration to curate the right mix of enablement tools to set up employees on a path toward ongoing success—and training software and a knowledge base are a perfect pair for growing teams. Let’s take a look at a few real-life examples. That’s an example of enablement at work. .

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Cross-Selling and Upselling: The Ultimate Guide

Hubspot Sales

Here, we'll take a closer look at cross-selling and upselling, go over the difference between the two, take a look at how to do both, and see some examples of what they look like in practice. Cross-Selling Example. Upselling Example. 3 Examples of Cross-Selling and Upselling. Let's jump in. How to Cross-Sell and Upsell.

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10 Activities to Perform Right in Your CRM

Hubspot Sales

Now, let’s look at some examples of CRM activities. Create a knowledge base. In addition to landing pages, all-in-one CRMs help you create other content, too — for instance, a knowledge base. A knowledge base is useful because it offers access to the answers customers want and need, on their time.

CRM 130
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Onboarding In Sales: Training + Leadership

Sales and Marketing Management

A well-designed intranet, a knowledge base, collaboration tools, and AI-based chatbots are all examples of ways to empower reps to self-serve while ramping up their knowledge. Automated processes and toolsets that support sellers to better understand their customer are crucial in training.

Hiring 234
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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

One major telecommunications provider in Scandinavia, for example, has migrated B2B sales to virtual channels, using marketing automation to create leads and installing an online self-service portal. Virtual channels can raise productivity and lower selling costs, due to less time and expense for travel.

Lead Rank 318
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5 Keys for Motivating Your Top Salespeople

Sales and Marketing Management

Whatever it is, it should challenge what they know and expand their skill set and/or knowledge base. Examples of skills and attitudes in your success profile could include: Prospects consistently, strong work ethic. Involve them in the hiring process.

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How I’m Using ChatGPT

Partners in Excellence

And it’s knowledge base is dated—it hasn’t been updated since 2021. For example, “When I am looking at [this issue] what 15 questions should I be asking myself to develop a complete understanding of the risks associated with this issue?