Understanding the Sales Force

AUGUST 12, 2020

The college President's opening remarks were virtual, so we joined the Zoom stream from our hotel room and listened in. Last week we moved our son into his dorm to begin his freshman year of college.

Hotels 374

Hotels Consultative Selling Pipeline Sales Process 374

Understanding the Sales Force

JUNE 24, 2021

We are finally doing things we haven't done for quite a while including dining inside restaurants, flying, staying in hotels, going to and hosting parties, attending packed stadiums for sporting events and more.

Hotels 272

Hotels Sports Groups Objections 272

Understanding the Sales Force

OCTOBER 12, 2022

If you drove more than two hours today or slept in a hotel bed last night I'm certain you'll need to crack your back and neck. Back in the 90's, after years of Chiropractic, I learned to crack my own back and neck. You never know when you will need to relieve stiffness and/or pain. Actually you do know.

Selling Skills 295

Selling Skills Hotels Call-back Negotiation 295

The Sales Heretic

AUGUST 14, 2019

I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. But this evening, it was late and [.].

Customer Service 219

Customer Service Hotels Customer Travel 219

Grant Cardone

FEBRUARY 9, 2024

Valentine’s Day might be a holiday for happy couples… but this is also the time of year when many lovers check into the heartbreak hotel. Luckily, Pizza Hut’s latest ‘Goodbye Pies’ campaign helps you deliver the bad news to your soon-to-be-ex… In the tastiest way possible.

Campaigns 84

Campaigns Hotels Marketing Company 84

Engage Selling

JUNE 4, 2015

In the hotel business you have three moments to create a positive service experience for your customer. When the customer enters your hotel, during their stay, and when they are leaving. Let’s examine some recent negative experiences of mine and consider what could be done differently.

Hotels 48

Hotels Positioning Customer Customer Service 48

Pipeliner

APRIL 11, 2024

Imagine that in your travels last week you stayed at a chain hotel. Shaking your head, you quickly blow away the email, promising yourself that you’ll never stay in that hotel again. And clearly, this B2C hotel example highlights something that doesn’t work. But it’s not the only element that determines client satisfaction.

Guarantee 52

Guarantee Hotels B2C Enterprise 52

No More Cold Calling

DECEMBER 20, 2018

I met Isaac a few weeks ago when my sister came for a visit and stayed at the Omni Hotel, San Francisco. She was at the entrance of the hotel when an Uber driver arrived with three sight-impaired women—all using white canes. And probably not just any hotel employee. He said the hotel would be pleased. Well, not anyone.

Hotels 282

Hotels Licensing Social Media Cold Calling 282

Understanding the Sales Force

SEPTEMBER 27, 2018

Maybe you drink the finest wines, stay at the most luxurious hotels, dine at the best restaurants, purchase the best brands and drive the fanciest cars. Either way, you'll at least want to know where you can find the best salespeople in the world, right?

Hotels 294

Hotels Groups Objections Data 294

Membrain

SEPTEMBER 20, 2020

There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?

Hotels 140

Hotels Sales 140

SBI Growth

JANUARY 9, 2018

As a successful sales leader, you spend your life chasing airplanes and living in hotels to Make Your Number. Throughout 2018, you will once again prove yourself worthy by flying 100,000+ miles and sleeping in dozens if not hundreds of.

Promotion 273

Promotion Hotels Channels Sales 273

HeavyHitter Sales

AUGUST 16, 2009

Top 10 Annual Sales Meeting Hotel Location Ideas.   Below, you will find my top 10 hotel locations to hold a sales conference. Also, I did not want to focus on mega-hotel locations like Orlando and Las Vegas (you already know all the places there). Biltmore Hotel – Phoenix, Arizona.   2. .

Hotels 74

Hotels Sales Meeting Meeting Conference 74

Pipeliner

APRIL 14, 2021

Hotel owners and managers all face the same concern – how to increase the rentability and profit of the property. No matter how popular a hotel brand becomes, this remains one of their top priorities. Right now when the market size of the hotel sector is bigger than ever (1.22 1. Use a vacation rental booking engine.

Hotels 98

Hotels Engineering Segment Analysis 98

Smooth Sale

AUGUST 31, 2023

Hotel Room Danger Zone Upon checking into a hotel, the lobby was attractive, and the people at the desk were welcoming. Hotel Gym vs. the Elevator It was almost equally surprising that a well-respected hotel would have remarkable high-tech applied to the elevators but not include the floor to the gym.

Hotels 102

Hotels Customer Hiring Travel 102

The Sales Heretic

JUNE 4, 2019

I recently received this email from a local hotel. (As Email can be a great way to reach your prospects. But there are good emails and not-so-good emails. And then there are emails like this one. As a speaker—and someone who produces some of my own seminars—I attend a lot of meetings-industry events, so I probably [.].

Prospecting 187

Prospecting Hotels Industry Meeting 187

The Center for Sales Strategy

SEPTEMBER 21, 2023

Twenty years ago, who would have ever thought it was possible to book a business trip that included two different cities, multiple flights, car rentals, hotels, and more, all without the help of the travel agent?! Think about the travel industry. That’s not to say that all travel agents went away, but the business certainly changed.

Hotels 71

Hotels Travel Media Industry 71

The Sales Heretic

AUGUST 13, 2014

Suppose you’re checking into a hotel. You have a choice. You could have a room with the above view or… you could have a room with this view: Which would you choose? Odds are, you’d choose the room with the first view. Of course you would. From the first room you can see [.]. Sales conference perspective sell'

Hotels 313

Hotels Conference Course Sales 313

The Sales Heretic

APRIL 11, 2018

James drives a shuttle van for the Courtyard by Marriott hotel in Austin, Texas. James Saucedo isn’t a salesperson. But most salespeople could learn a thing or two from him. I had the pleasure of riding in his van when I flew into Austin not long ago. Just before he pulled the van away from [.].

Customer Service 190

Customer Service Hotels Customer Sales 190

Zoominfo

JANUARY 11, 2021

The lack of events in early 2021 trickles down to other industries, such as airlines, hotels, and tourism. However, if digital-based events take precedence, associated industries like hotels will continue to suffer unless they find new business or leisure customers.

Conference 162

Conference Tourism Hotels Face-to-face 162

Nutshell

AUGUST 29, 2023

Property management systems (PMS) Property management systems (PMS) are used by hospitality companies like hotels and resorts to manage different aspects of hotel business operations. Point of sale (POS) software Hospitality point of sale (POS) systems allow businesses like hotels to accept and process payments.

Software 62

Software Software Company Hotels 62

Sales Hacker

MARCH 6, 2024

Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. The smartest companies are embracing Ecosystem-Led Growth, or ELG. Early-bird tickets expire next week.

Outbound 90

Outbound Hotels Case Study How To 90

Hubspot Sales

JULY 18, 2023

This means hotels can generate significant revenue if they have a good strategy in place. In this post, we’re going to share 15 sales strategies for hotels to help you ensure your property stays fully booked for a big part of the year. Table of Contents What do hotel sales teams do? Create a hotel virtual tour.

Hotels 66

Hotels Strategy Ideal Customer Profile Commission 66

Sales Hacker

MARCH 12, 2024

Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. The smartest companies are embracing Ecosystem-Led Growth, or ELG. Early-bird tickets expire next week.

Hotels 96

Hotels Case Study Conference LinkedIn 96

Sales Hacker

MARCH 19, 2024

Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. The smartest companies are embracing Ecosystem-Led Growth, or ELG. Early-bird tickets expire next week.

Ideal Customer Profile 83

Ideal Customer Profile Account Based Marketing SAP Hotels 83

Score More Sales

NOVEMBER 1, 2017

It felt like history being made as more than 250 people from sales enablement practitioners, sales leaders, vendors, and industry experts gathered at University of Texas at Dallas (and a nearby hotel) to help define an industry.

Sales Enablement 154

Sales Enablement Hotels Vendor Industry 154

The Sales Heretic

NOVEMBER 21, 2013

Which means I stay in a lot of hotels. As a professional speaker, I travel a lot. As a result, I have a lot of appreciation for how hard housekeepers work and how important tips are to them. At the conclusion of a recent stay, I had just left the room with my luggage when [.].

Hotels 303

Hotels Social Media Travel Media 303

Zoominfo

JANUARY 11, 2021

The lack of events in early 2021 trickles down to other industries, such as airlines, hotels, and tourism. However, if digital-based events take precedence, associated industries like hotels will continue to suffer unless they find new business or leisure customers.

Conference 130

Conference Tourism Hotels Face-to-face 130

Selling Energy

MAY 27, 2022

For decades now, the hotel industry has been obsessed with perfecting hardware and software that keep the lights (and HVAC) turned off in unoccupied rooms. Every time I pass a Motel 6, I am reminded of the tagline they adopted in the mid-Eighties – “We’ll leave the light on for you.”

Industry 84

Industry Energy Hotels Software 84

The Pipeline

MAY 22, 2014

This Forbes article likens hotels that don’t have free Wi-Fi to the same hotel charging to use a toilet. While it might still be possible to impress other generations with technology, Millennial have come to expect it. So how do we cater to this new generation of buyers? One thing is for sure – give them what they expect.

Exact 293

Exact Hotels Small Business Small Business 293

Increase Sales

JANUARY 7, 2018

For example, I attend a conference at a hotel three times a year. This conference brings at least $100,000 annually to the hotel. The hotel could force me to take it or leave it (that’s our policy, you have heard that before), but the morning waitress remembers my special breakfast order even though I am only there 3 times a year.

Loyalty 132

Loyalty Hotels Customer Policies 132

SBI Growth

NOVEMBER 29, 2013

You’ve invested lots of money to secure your hotel, travel and events. I arrived at an upscale hotel and was greeted with a gift bag. The entire hotel was adorned with the company logo. Sales kickoff (“SKO”) season is under way. It’s likely you and your sales team are getting ready for yours. You’ve been there in the past.

Hotels 288

Hotels Face-to-face Travel Forecasting 288

SBI Growth

MAY 12, 2014

These off-sites are usually in hotel or conference room and not in the office. There typically is a robust agenda that covers numerous topics. Those could be a review of the YTD numbers. Maybe they are around poor performing areas or planning for next fiscal year. For two days you sit in a room reviewing everything.

Meeting 281

Meeting Hotels Conference How To 281

MTD Sales Training

SEPTEMBER 28, 2015

John Adair tells a story about Conrad Hilton, the Hotel magnate, who was once trying to buy a Chicago Hotel. The deadline was looming for the sealed bids to be placed and Hilton submitted a bid for. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Hotels 120

Hotels Sales 120

The Sales Hunter

OCTOBER 12, 2014

130,000 people encompassing virtually every hotel in San Francisco area. I left for Dreamforce this morning and it’s time for me to share with you my “Dreamforce Survival Kit.” ” This event is so big! If you don’t have a plan, it will overwhelm you. First, you must know what your objectives are before you […].

Hotels 213

Hotels Networking Selling Skills Motivation 213

Score More Sales

DECEMBER 21, 2012

Buyers have high expectations which are set by others in your industry – for example when front desk staff greet you buy name at leading hotel chains – you expect that everywhere. Changing customer needs and expectations was the top external force driving the biggest need for change in the survey respondents’ own companies.

Customer 196

Customer Hotels Lead Rank Lead Scoring 196

John Barrows

AUGUST 5, 2019

Needless to say, I carved out time one night in a hotel to put together the presentation. I trained all day in Chicago, landed in NYC around 11pm, got to the hotel at midnight and then worked on the new presentation until 3am. But that’s an excuse a client doesn’t care about, nor should they.

Top of Funnel 149

Top of Funnel Cancellation Hotels Travel 149

Smooth Sale

JUNE 20, 2018

Note: Today’s Guest Post is provided by Randy Peyser About Innovative Book Marketing through Luxury Hotels . Authors of select titles can have their books placed for a month by the bedside in 5-star luxury hotels where these high net worth individuals stay. All books are vetted by the Bedside Reading Program and the hotels.

Opportunity 93

Opportunity Hotels Hiring Decision Maker 93