The Definitive Guide to Client Onboarding and Positive Customer Experiences
Nutshell
MARCH 25, 2024
Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. More often than not, this leads to a positive brand experience and a happy customer. Increased referrals: Happy clients are typically loyal but often become brand advocates, too.
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