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The Five Pillars of Pharmaceutical Sales Training Excellence

Mindtickle

Additionally, interactive modules and quizzes can assess knowledge retention, ensuring new reps are well-prepared to engage with HCPs. Ensure your sales training platform is compliant with applicable regulations, like HIPAA, ISO (ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 26580:2021), and FDA 21 CFR Part 11 3.

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Pipeliner Security: Why AWS?

Pipeliner

Data Retention and Backup AWS provide perimeters for us to follow regarding data retention and backup. The entire database can be recovered at any time during this retention time. Backup data would become available following the expiration of the 35-day retention period.

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How a Siloed Departmental Culture impedes Service Quality Delivery

Babette Ten Haken

Looking for a dynamic speaker on how to leverage collaboration for customer success and customer retention? Especially if you are planning for ISO 9001:2015 certification. Read these related posts on professional innovation , workforce engagement and customer retention. . Learn more here. Let’s continue, shall we?

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How to perform Customer Base Triage and Why It Matters

Babette Ten Haken

Download this white paper to discover the top 5 negative customer retention scenarios. Last week, I spoke to a client about her plan for ISO 9001:2015 certification. Read these related posts on professional innovation , workforce engagement and customer retention. . First, performing customer base triage raises a red flag.

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Ensuring Secure CRM Integrations: Addressing Key Concerns

Nutshell

When working with CRM integrations, it’s important to ensure compliance with regulations through things like encryption, consent management, and data retention policies. Look for certifications such as SOC 2 and ISO 27001, which indicate a commitment to information security best practices.

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Highspot Launches Unified Revenue Enablement Platform

Highspot

With an outcome-based approach anchored in the real-world, Highspot supports training and coaching that is just-in-time, engaging, and designed to drive retention and behavior change. Enterprise-Class Security: Highspot is expanding its security and privacy certifications by obtaining ISO 27001 certification.

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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

The upcoming changes in the ISO 9001:2015 standard for Quality Management Systems mandate a more holistic perspective of how we work. Lead a more collaborative, engaged and profitable workforce relentlessly focused on customer success and customer retention. Why continue to face these challenges with Yesterday’s soft skills?