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Onboarding In Sales: Training + Leadership

Sales and Marketing Management

There is no one-size-fits-all model to selecting and training the top sales leader, so a holistic onboarding program needs to rely not only on training and sales tactics, but also on leadership and coaching. Training practices should start from the top-down, with leaders directing the selling methodology. Leaders, Take Part!

Hiring 234
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Like Peanut Butter and Jelly: How Training Software and a Knowledge Base are a Perfect Pair

Lessonly

It takes thoughtful consideration to curate the right mix of enablement tools to set up employees on a path toward ongoing success—and training software and a knowledge base are a perfect pair for growing teams. And effective knowledge transfer is a key inhibitor to team productivity. Why is training software important?

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Selling In A “Knowledge Based” Economy

Partners in Excellence

We try to address these through providing better training, tools, systems, processes—but these seem to address the symptoms and not the core issue. If we are to compete and differentiate based on knowledge and experience, how do we build and retain a strong asset base of knowledge and experience?

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17 Sales Training Games, Activities, & Ideas to Ramp Up Your Team

Hubspot Sales

There are nearly 15 million salespeople working in the United States, and they spend weeks or even months training for success in their role. Given the different responsibilities, industries, and team structures salespeople encounter, it’s hard to recommend a one-size-fits-all approach to sales training. Use a sales training template.

Hiring 139
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How to improve help desk support via knowledge management

Apptivo

Put simply, having a knowledge base to work from helps agents respond to and resolve issues faster. Keep it updated The toughest part of the knowledge base is creating one. This is even more challenging than creating a knowledge base. Write right Knowledge base articles, FAQs, Wikis, setup guides etc.,

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?