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Smarter Commerce Grows Sales and Customer Loyalty

Score More Sales

If only more retail organizations would focus on building better advocacy, measuring true and accurate metrics and offering greater brand loyalty we could have improved shopping and buying experiences. Share Smarter Commerce Grows Sales and Customer Loyalty originally appeared on Score More Sales on May 23, 2012.

Loyalty 201
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Money Monday – Lead Like Artie T

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What was so surprising to me and many others was the loyalty of the employees and customers for their company president, Arthur T. People were SO loyal to the cause, it was truly amazing and will surely be a Harvard Business School case study in the future about loyalty toward a strong leader. Not in this case.

Lead Rank 200
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Why 80 Percent of Companies Lose at Customer Retention

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In the new book, The Effortless Experience: Conquering the New Battleground for Customer Loyalty. by Dixon, Toman and Delisi, the authors discuss their research on how customer loyalty is built on meeting rather than exceeding expectations. But how does this relate to midmarket sales teams?

Retention 254
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What is the State of Marketing in 2013

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Retaining existing customers and improving loyalty and customer satisfaction. Optimizing marketing performance. The top two marketing challenges are issues near and dear to the sales team as well: Acquiring New Customers.

Marketing 241
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What I Learned from Oprah about Customer Service ? Score More.

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Need to hone your customer service skills and build more brand loyalty? What I Learned From Oprah About Customer Service. by Lori Richardson on May 10, 2010. This weekend while in NYC on the Fabulous 50 Tour, I had the extreme pleasure of attending a Live Your Best Life Weekend put on by Oprah Winfrey and her team.

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There Is No Substitute for Top Notch ? Score More Sales

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Quality surroundings, impeccable customer service, and amazing attention to detail creates a great first impression and begins the foundations of customer loyalty. It’s a term that originated in the 1820′s – “top-notch” It means outstanding, notable, superior.

Lead Rank 120
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Why Gary Vaynerchuk Resonates with his Audience ? Score More.

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Download a free chapter of The Thank You Economy now – and then find an 80 or 90 year old to teach you about how to build repeat business and customer loyalty. Vaynerchuk had one of his staff go to eBay and purchase an autographed jersey for this customer – now a customer for life. They’ll be thrilled to have been asked.

Lead Rank 131