Alice Heiman

APRIL 14, 2021

So why not focus on customer retention? . The problem with that is if they leave out the backdoor as fast as they come in the front door revenue and profitability are hurt , not to mention your reputation. . The post How to Focus on Customer Retention to Acquire New Accounts appeared first on Alice Heiman, LLC.

Retention 143

Retention Account Customer Referrals 143

Nutshell

DECEMBER 21, 2022

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. 67% more according to recent research. How much more?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Hubspot Sales

MARCH 20, 2020

High-revenue growth companies are seeing the payoff; 54% of high-performing companies are using sales coaching more than in the past, and 60% use sales coaching as an integrated part of a sales training program. Two-thirds of companies with a formal sales coaching program in place for at least three years experienced high revenue growth.

Sales Coaching 106

Sales Coaching Research Coaching Sales Methodology 106

Mereo

AUGUST 18, 2022

BOTH BUYER RETENTION AND ACQUISITION PLAY A ROLE IN REVENUE PERFORMANCE. Buyer retention is vital to your organization’s revenue performance. Plus, research has found that 65% of business for most organizations comes from existing / current buyers. With the Mereo Seek to Serve philosophy, you can do that.

Retention 41

Retention Buyer Top of Funnel eBook 41

Highspot

NOVEMBER 7, 2022

7, 2022 — Highspot , the sales enablement platform that increases sales productivity, today announced it has been named a Leader by Forrester Research in The Forrester Wave : Sales Content Solutions, Q4 2022 report. Global expansion: With escalating customer demand across the globe, revenue doubled across the U.K.,

Lead Rank 95

Lead Rank Lead Scoring Report Research 95

Allego

JUNE 6, 2023

If there’s one revenue enablement event you go to this year, make it Allego’s S3. Now in its seventh year, Allego’s S3 is the revenue enablement event of the year. You’ll get an exclusive sneak peek at the product roadmap and discover exciting new features and capabilities that will transform how you approach revenue enablement.

Revenue 62

Revenue Networking Distribution Scale 62

Sandler Training

JUNE 18, 2020

“The Critical Elements of Proactive Client Retention” is the most recent Sandler Research Center survey project, which closed to survey participants on May 31. The post Major Account Revenue Forecasting for 2020 appeared first on Sandler Training.

Forecasting 69

Forecasting Account Revenue Survey 69

Smooth Sale

AUGUST 25, 2022

Attract The Right Job Or Clientele: Are You Building Client Loyalty and Revenue? Typically, companies provide comprehensive training for their new representatives on how to acquire the initial sale, but omit building client loyalty and revenue. Now multiply the extra revenue times the number of new clients one earns during the year.

Loyalty 78

Loyalty Revenue Hiring Vendor 78

Nutshell

OCTOBER 7, 2020

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Mereo

MARCH 31, 2022

Buyer retention is vital to the revenue performance of your selling organization. Gartner Research surveyed 750 B2B buyer stakeholders and found that customer improvement activities are equally effective at buyer retention as solution success and service. The key takeaway from these studies? ACCESS YOUR GUIDE.

Retention 36

Retention Buyer Face-to-face Survey 36

SalesLoft

JANUARY 16, 2024

A lot of energy, research, and money is likely going into choosing a new solution for their organization. We call this maximizing “time to trust,” which is the cornerstone of a trifecta that also includes time-to-value and your expansion and retention efforts. A speedy buying process will help them return to work faster.

Revenue 52

Revenue Lead Rank Scale Buyer 52

Babette Ten Haken

JANUARY 18, 2018

When customer retention processes become a sanctioned sales spectator sport, everyone suffers. We all know that customer acquisition costs as much as 5 times the cost of customer retention. When it comes to customer retention, they tend to watch from the sidelines until it comes time to renew that contract. Ad hoc or proven?

Sports 74

Sports Retention Customer Compensation 74

Mindtickle

APRIL 7, 2023

What is revenue enablement? Revenue enablement is the next iteration or V2 of sales enablement. It’s the idea that all revenue-generating teams at an organization — not just sales — are empowered with the same tools and data. Revenue enablement vs. sales enablement: How are they different?

Revenue 52

Revenue Face-to-face Collateral Lead Rank 52

The Brooks Group

JULY 23, 2018

Improve Cross-Departmental Alignment to Drive Revenue. New research reveals just how critical it is for the Service department to be included in this alignment as well. . The research reveals a 55% greater annual increase in customer satisfaction rates than those where the departments operate in silos. Aligned firms achieve 2.8

Customer Service 56

Customer Service Research Revenue Customer 56

Zoominfo

OCTOBER 10, 2023

Privacy regulations, compliance requirements, and data retention policies vary widely from one country to another. However, while the opportunities available in overseas expansion are remarkable, so too are the challenges of working with B2B data across international borders.

Data 261

Data Ideal Customer Profile Policies Networking 261

Mindtickle

JULY 13, 2020

SAN FRANCISCO — July 13, 2020 — MindTickle , the leader in Sales Readiness technology, today announced it has been named a Leader in the Aragon Research Globe™for Sales Coaching and Learning, 2020. Aragon Research provides its research publications and the information contained in them “AS IS,” without warranty of any kind.

Research 78

Research Sales Coaching Coaching Face-to-face 78

Sales and Marketing Management

JANUARY 31, 2021

It is used to reinforce positive behavior and correct negative behaviors for an ultimate outcome of improved performance, higher revenue and more engaged sales reps. Improve Employee Retention. In fact, industry research shows that, over the past five years, sales coaching has the greatest impact on win rates and quota attachment. .

Sales Coaching 317

Sales Coaching Coaching Top of Funnel Hiring 317

Altify

FEBRUARY 27, 2019

The only way to sustainably grow revenue is to have a relentless focus on the customer. Our new Benchmark research study validates that the thirst for revenue growth is the top business priority (89%) in 2019. As businesses continue to move to subscription models, growth and retention will continue to be closely linked.

Revenue 80

Revenue Customer Retention Study 80

Vengreso

JULY 12, 2022

With so many options on the market and an oversaturation of generic sales and marketing messages, the retention strategies and personalization techniques used to retain customers must also evolve. I’m excited to welcome a phenomenal guest who spends quite a bit of time researching the ins and outs of customer satisfaction and retention.

Churn 132

Churn SugarCRM Customer Epicor 132

Sales and Marketing Management

MAY 26, 2020

Sales organizations and teams that embrace diversity have a more solid footing in the market, achieve higher customer and employee retention and earn more wins. Gartner Research also found that 62% of companies with 45% or more women in their sales ranks drive higher-than-average levels of profitable revenue.

Lead Rank 227

Lead Rank Lead Scoring Scale Retention 227

Janek Performance Group

APRIL 2, 2024

Today, HubSpot research illustrates the changes that value social selling has brought. This is the total revenue a customer generates over the life of their relationship. As this can affect acquisition, customer satisfaction, and retention, sales organizations must raise their digital game. This is your conversion rate.

Webinar Metrics 62

Webinar Metrics Top of Funnel Strategy Analysis 62

Crunchbase

JANUARY 12, 2022

Grow your revenue with all-in-one prospecting solutions powered by the leader in private-company data. And LinkedIn research points to the same trends with 55 percent of buyers indicating that working remotely has made the purchasing process easier. Talent retention is a top priority for sales leaders. Search less. Close more.

Retention 52

Retention Trends Intent Signal B2B 52

Highspot

OCTOBER 7, 2020

SEATTLE, WA — October 7, 2020 — Highspot, the revenue enablement platform that makes every customer conversation count, today announced at Spark 2020, its inaugural global user conference, the launch of the industry’s only natively-built end-to-end revenue enablement platform. Natively-Built Training and Coaching.

Revenue 52

Revenue Face-to-face Microsoft Analytics 52

Score More Sales

AUGUST 16, 2019

Cold Calling Tips from Gong’s research – 17 Proven Techniques. Let’s get some sales activity going! How great will you feel when you connect with the right buyers and have a strong conversation today? Here are a few great resources we like. 21 Cold Calling Secrets From the Sales Masters. Cold Call Objection Handling – Outreach (is gated).

Cold Calling 243

Cold Calling Hiring Distribution Inside Sales 243

Partners in Excellence

JANUARY 25, 2024

I’m afraid too many people will latch onto that concept and miss the real point of this post which is the revenue/growth potential we lose. Our focus on beating the competition diverts our ability to drive substantively higher levels of performance, value creation, growth, and revenue through helping the customer solve their problems.

Competition 110

Competition Customer Buying Cycle Vendor 110

Zoominfo

AUGUST 31, 2020

In 12 years, half the companies on the S&P 500 may fall off that list, according to industry research. According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. Even those at the top are always at risk. So what components make up this effort? Company transformation.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Zoominfo

FEBRUARY 15, 2023

Whether through reduced headcount, smaller budgets, or both, many sales leaders are faced with achieving ambitious revenue targets with fewer resources. ZoomInfo helps sales development teams do more than just drive additional revenue – we help them make better use of their time and do more with less.

Survey 130

Survey Prospecting Customer Face-to-face 130

Miller Heiman Group

JULY 8, 2019

Recent research by Bain and McKinsey, both published in the Harvard Business Review, analyzed companies that came out strongest in this century’s prior recessions. Last year, the average sales organization saw revenue attainment of 101%, according to CSO Insights, the research division of Miller Heiman Group.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Hubspot Sales

OCTOBER 10, 2023

In 2023, thousands of businesses are retaining clients with subscription models , which drive recurring revenue and can foster long-term customer relationships. As subscription-model popularity grows, it's vital for organizations to implement the right billing software to effectively manage recurring revenue.

Software 106

Software Software Hubspot Lead Rank 106

Zoominfo

MAY 8, 2020

It’s typically measured in terms of revenue, but can also be thought of as the total population of organizations that could become your customers. The total addressable market, also known as total available market, is a calculation that represents the overall revenue opportunity for a given set of products or services.

Analysis 273

Analysis Marketing Lead Rank How To 273

Highspot

FEBRUARY 29, 2024

They can be a real revenue driver but if not executed correctly, can be extremely costly. Product Marketing Manager Responsibilities: Conducts the relevant research to craft a product strategy or create a product story accurately. Develops strategies to maximize channel effectiveness and revenue.

Marketing Qualified Lead 52

Marketing Qualified Lead Lead Rank Sales Qualified Lead Marketing 52

BuzzBoard

APRIL 12, 2024

This trust tends to sustain the relationship over the long term, resulting in increased client retention. It begins with deep research, with the seller digging into the prospect’s business to uncover hidden challenges. Higher Client Retention: Building strong client relationships leads to long-term partnerships and recurring revenue.

Consultative Selling 52

Consultative Selling Ideal Customer Profile Lead Rank Face-to-face 52

Mindtickle

AUGUST 2, 2018

Simply put, businesses have to grow revenues and minimize costs. Employee retention and addressing employee turnover. Aberdeen Group, a Harte-Hanks Company and a global thought leader in business research, has been at the forefront of exhaustive cutting-edge business research in the area of New Employee Orientation.

Hiring 40

Hiring Research Strategy Harte Hanks 40

No More Cold Calling

APRIL 15, 2021

Your lead generation tactics aren’t driving bottom line revenue. Considering half of the deals that are forecasted to close don’t, and customer retention has decreased as seller attrition increases, sales teams are facing yet another frustrating year if something doesn’t change. Groundbreaking research by Steve W. That’s a fact.

Lead Gen 397

Lead Gen Sales Qualified Lead Leads Marketing Qualified Lead 397

Allego

OCTOBER 17, 2023

An effective everboarding process provides sales teams with revenue enablement capabilities by employing several approaches, which may include (but are not limited to): Microlearning The significant paperwork and long learning sessions in traditional onboarding often overwhelm new hires. Studies have shown this approach boosts retention.

Hiring 71

Hiring Training Retention Coaching 71

Mindtickle

MARCH 12, 2016

Simply put, businesses have to grow revenues and minimize costs. Employee retention and addressing employee turnover. Aberdeen Group, a Harte-Hanks Company and a global thought leader in business research, has been at the forefront of exhaustive cutting-edge business research in the area of New Employee Orientation.

Hiring 52

Hiring Research Strategy Harte Hanks 52

Partners in Excellence

DECEMBER 6, 2022

A few colleagues and I sat down, looking at research data of overall sales performance for a number of years. We saw 85-90% of organizations achieving their overall revenue goals. We didn’t have data on YoY revenue growth, but anecdotally since 2015, we’ve seen good growth, particularly in the technology sectors.

Face-to-face 98

Face-to-face Maximizer Buying Cycle Report 98