Understanding the Sales Force

JULY 6, 2022

I also found a similar pattern as I did when I searched for "top sales blogs" last month as part of my research for the article, The Top 12 Sales Blogs of 2022 That Make You Think and Sell More. There were lots of articles that had the top 5, 7, 10, 12, and 15 reasons why salespeople leave or quit their jobs.

Retention 193

Retention Customer Hubspot Compensation 193

Steven Rosen

APRIL 14, 2024

Hiring sales superstars is critical to building a high-performance sales team. These tools are designed to assess and predict, providing a scientific basis for forecasting a sales candidate’s success. They help identify cultural fit, manage different sales approaches, and offer developmental feedback.

Hiring 156

Hiring Forecasting Exercises Retention 156

Partners in Excellence

MARCH 1, 2022

Ask any sales leaders, particularly those in SaaS based sales approaches, retention and growth in current customers is critical. We have all sorts of metrics focused on the issues of customer retention and growth. Many sales leaders would state, retention and growth is the most critical thing to sales success.

Retention 67

Retention Churn Lead Rank Lead Scoring 67

Babette Ten Haken

JULY 9, 2020

It just could be that client retention folks are the best salespeople in your company. Professionals involved in the post-sale care and feeding of newly-acquired customers. The best (often uncompensated) salespeople in your company are your client retention folks. Client retention professionals course-correct clients.

Retention 114

Retention Company Commission Churn 114

Smooth Sale

OCTOBER 24, 2022

Attract the Right Job Or Clientele: Do You Use Research to Plan? The juncture is the time for us to use research to plan. Researching the suggestions for strategy, new apps, and technology is vital to ensure they are safe to implement and adhere to our values and that our brand remains safe. Your Story: Use Research to Plan.

Research 78

Research Hiring Networking Social Media 78

Nutshell

DECEMBER 21, 2022

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers.

Retention 71

Retention Outsourcing Services Buyer Customer 71

Alice Heiman

APRIL 14, 2021

More often than not , sales and marketing efforts are centered around customer acquisition. So why not focus on customer retention? . What happens once your sales team lands a new customer? The sales team closes a deal. Attract New Customers. The primary reason is market share or market dominance. Send thank-you notes.

Retention 143

Retention Account Customer Referrals 143

Closer's Coffee

OCTOBER 3, 2022

In many industries, the average sales tenure is less than two years.These numbers are staggering, especially for small businesses, where building relationships can significantly improve the odds of securing a sale and retaining that customer for the long-term. The Psychology Behind Sales Gamification.

Retention 52

Retention Hiring Motivation Competition 52

Alice Heiman

JUNE 14, 2022

You are trying to drive sales growth at your company. Read the latest research? The voice of the customer research is so important, and this article will help you get started!#voiceofthecustomer Customer Retention. Retention & Growth. How To Do Voice of the Customer Research. But what should be done?

Research 62

Research Customer Retention Survey 62

Sell Integrity

APRIL 28, 2021

What actions can you take to both increase employee engagement and create a customer retention strategy that moves more of your customers from “satisfied” to “loyal”? One of the key tenets of a customer retention strategy is that it relentlessly focuses on value creation. Creating a Customer Retention Strategy: A Leadership Roadmap.

Retention 82

Retention Strategy Customer Loyalty 82

Smooth Sale

FEBRUARY 10, 2022

Attract The Right Job Or Clientele: Are You Properly Researching A Web Host? Note: Our collaborative Blog asks plus offers insights into, ‘Are You Properly Researching A Web Host?’. Below you will gather ideas for properly researching a web host and questions to ask upfront. Properly Researching A Web Host.

Research 78

Research Hiring Guarantee Google 78

Cience

DECEMBER 1, 2020

Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. Companies that neglect retention do so at their own risk. Why Is Customer Retention Important? Customer Retention Strategies.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales and Marketing Management

FEBRUARY 22, 2018

Author: Jim Ninivaggi, Senior Vice President of Business Development, Brainshark Sales rep attrition remains a vexing issue for organizations?— By some estimates, it takes two or more years for companies to recoup expenses put into new sales hires. Then, sales enablement and the sales team at large?—?along Doing the math.

Retention 192

Retention Hiring Lead Rank Quota 192

SBI Growth

MARCH 16, 2022

As commercial leaders are being pushed to grow at unprecedented rates, recent SBI research suggests that 57% of their highest-performing sellers are pursuing other opportunities.

Territories 312

Territories Retention Intent Study 312

Hubspot Sales

MARCH 20, 2020

Sales coaching is all about looking forward and developing your people. High-revenue growth companies are seeing the payoff; 54% of high-performing companies are using sales coaching more than in the past, and 60% use sales coaching as an integrated part of a sales training program. A survey of 330 U.S.

Sales Coaching 106

Sales Coaching Research Coaching Sales Methodology 106

Vendor Neutral

APRIL 22, 2021

Do You Have a Value Driven Strategy to Enhance Client Retention? It is little surprise client retention is so prominent in the minds of businesses leaders today. What is the role of value in these efforts, though, and what are some methods for improving retention in today’s selling landscape? Why Client Retention Matters.

Retention 59

Retention Webinar Metrics Strategy Cancellation 59

Babette Ten Haken

MARCH 28, 2019

Each of us has a customer retention superpower. Our customer retention superpowers are more than attaining functional expertise and excellence in our current professional position. When we ask clients about our customer retention superpower, we often enter into an entirely different conversation about why clients value us.

Retention 72

Retention Ideal Customer Profile Customer SME 72

Babette Ten Haken

JANUARY 18, 2018

When customer retention processes become a sanctioned sales spectator sport, everyone suffers. What could go wrong, post-sale? Besides, the post-sale care and feeding of those valuable clients is SEJ: Someone Else’s Job. We all know that customer acquisition costs as much as 5 times the cost of customer retention.

Sports 74

Sports Retention Customer Compensation 74

Nutshell

OCTOBER 7, 2020

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers.

Retention 71

Retention Outsourcing Services Buyer Customer 71

Score More Sales

SEPTEMBER 27, 2013

But how does this relate to midmarket sales teams? by Dixon, Toman and Delisi, the authors discuss their research on how customer loyalty is built on meeting rather than exceeding expectations. Does your sales team function in the same way? Do customer-facing reps take actions that help ease a sales or up-sell opportunity?

Retention 254

Retention Company Customer Lead Rank 254

Highspot

NOVEMBER 7, 2022

7, 2022 — Highspot , the sales enablement platform that increases sales productivity, today announced it has been named a Leader by Forrester Research in The Forrester Wave : Sales Content Solutions, Q4 2022 report. Global expansion: With escalating customer demand across the globe, revenue doubled across the U.K.,

Lead Rank 95

Lead Rank Lead Scoring Report Research 95

Mereo

AUGUST 18, 2022

BOTH BUYER RETENTION AND ACQUISITION PLAY A ROLE IN REVENUE PERFORMANCE. Buyer retention is vital to your organization’s revenue performance. Plus, research has found that 65% of business for most organizations comes from existing / current buyers. The post Buyer Retention vs. Acquisition: Should You Try to Achieve Both?

Retention 41

Retention Buyer Top of Funnel eBook 41

Babette Ten Haken

SEPTEMBER 6, 2018

How would you rate your own customer retention performance? That critical time-period, the post-sale handoff of the contract for execution, involves more than a digital document passing through a CRM. Listen in on my latest video about post sale customer abandonment, and how it negatively impacts customer retention.

Retention 61

Retention Customer Hiring SME 61

Sales and Marketing Management

JANUARY 31, 2021

Hiring and onboarding are an expensive undertaking, so companies are incentivized to train new sales reps quickly and ramp faster. But, many organizations tend to rely on these programs and miss the golden opportunity to continue upskilling sales reps throughout their time at the company. That’s where sales coaching comes in.

Sales Coaching 317

Sales Coaching Top of Funnel Coaching Hiring 317

Mereo

MARCH 31, 2022

Buyer retention is vital to the revenue performance of your selling organization. Gartner Research surveyed 750 B2B buyer stakeholders and found that customer improvement activities are equally effective at buyer retention as solution success and service. Most believe salespeople are just after the sale.

Retention 36

Retention Buyer Face-to-face Survey 36

Mindtickle

JULY 13, 2020

Evaluation of Sales Readiness and Enablement Technology Highlights Completeness of Strategy and Performance. SAN FRANCISCO — July 13, 2020 — MindTickle , the leader in Sales Readiness technology, today announced it has been named a Leader in the Aragon Research Globe™for Sales Coaching and Learning, 2020.

Research 78

Research Sales Coaching Coaching Face-to-face 78

Crunchbase

JANUARY 12, 2022

The world of B2B sales has undergone significant transformation over the past two years, and while some changes are starting to settle in as the new normal, I anticipate 2022 will bring yet another round of shifts. Virtual selling isn’t a fad—it’s a permanent shift in sales norms. Search less. Close more.

Retention 52

Retention Trends Intent Signal B2B 52

Babette Ten Haken

AUGUST 29, 2018

Ah, the impact of experience conflicts on the performance of our customer retention strategy. Perhaps experience conflicts are more important when detected prior to acquiring customers than they are when they occur during post-sale execution? Not the last thing in a sales close “To Do” list. Pre- and post-sale.

Retention 62

Retention Strategy Customer SME 62

SBI Growth

MARCH 23, 2022

In Part 1 of this two-part series, we presented research that draws conclusions between seller retention and a company’s SalesTech stack. We identified five main barriers that Sales Leaders face when selecting, implementing and optimizing SalesTech.

Retention 156

Retention Research Sales 156

Selling Essentials RapidLearning Center

FEBRUARY 17, 2021

Behavioral research explains how and why. In one study , Canadian researchers led by a McGill University professor interviewed volunteers about how much they recalled from past conversations, comparing their memory of what they said with what others said to them. The researchers said it appears to be a matter of bandwidth.

Retention 59

Retention Customer Journal Call-back 59

Hubspot Sales

AUGUST 5, 2019

Delivering value, making the ROI case, retaining customers, growing accounts, recruiting top talent, forecasting, implementing a sales process, using sales technologies, winning against the competition, developing sales managers, coaching sales teams, generating leads, onboarding, productivity, compensation.

Sales Enablement 88

Sales Enablement Research Hiring Face-to-face 88

Babette Ten Haken

AUGUST 20, 2018

Customer retention experiences create a rich chronicle of just how it is to work with us, and our organizations. Some of our truly best stories about creating compelling customer retention experiences thus remain untold. Doing our thing, pre- and post-sale. About compelling customer retention experiences? Think about it.

Retention 51

Retention Customer SME Sales Cycle 51

Allego

DECEMBER 22, 2017

Want your team to remember and utilize more of what they learn from sales training? Engaging multiple senses in the act of learning improves knowledge retention. Research shows using images combined with sound improves retention because the brain stores working memory in separate places for each.

Retention 48

Retention Video Distribution ACT 48

Janek Performance Group

DECEMBER 29, 2021

Like in a post-apocalyptic movie, sales heroes valiantly fought a formidable foe, developing and broadening their skills to combat the challenges of uncertain markets, supply-chain chaos, rising inflation, and the great resignation. Here are the top sales training trends to watch in the coming year: Delivery Methods. Sales Assessments.

Trends 118

Trends Training Retention Face-to-face 118

Alice Heiman

SEPTEMBER 20, 2023

If you could read their minds, or if you asked, what would your sales leaders say it is and what would your sellers say? Spencer Wixom from The Brooks Group says that his research shows the answer you likely will get if you ask is prospecting and discovery calls. Wouldn’t you love to know what they are struggling with most?

Hiring 84

Hiring Groups Demographics Lead Rank 84

Janek Performance Group

APRIL 17, 2024

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. Here, we’ll explore the role of BDRs, the pros and cons, and best practices to utilize them effectively: The Role of BDRs Typically, BDR is an entry-level position in larger, more complex sales organizations.

Outsourcing Services 62

Outsourcing Services B2B Lead Rank Sales Qualified Lead 62

Zoominfo

OCTOBER 10, 2023

Privacy regulations, compliance requirements, and data retention policies vary widely from one country to another. ZoomInfo’s platform is fantastic — it’s the best tool for sales/cold business development. For data providers such as ZoomInfo, this poses a significant, ongoing challenge.

Data 261

Data Policies Ideal Customer Profile Scale 261