Anthony Cole Training

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Deepening Relationships with Transformative Branch Conversations

Anthony Cole Training

Perhaps the individuals most impacted, and possibly most unprepared, are retail bankers, at the frontline of client changing preferences, digital options and increasing expectations. Here are a few things we would recommend to help your frontline retail banking team continue to grow and deepen current client relationships.

Banking 156
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Is it Selling or Giving?

Anthony Cole Training

We work with many community banks and while the commercial side of the bank usually has some “sales chops”, we often hear from leadership that retail bankers are less comfortable with “selling.” Or they may even avoid that word altogether.

Banking 259
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What Recruiting in the “New Normal” Looks and Sounds Like

Anthony Cole Training

Businesses in customer care, retail, healthcare, digital marketing, and online training industries are actively hiring because of the new market demands. The COVID-19 pandemic has brought about many changes. While some businesses have hit rock bottom, some are thriving and hiring at scale.

Hiring 206
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Keeping Sold Business = A Successful Sales Business

Anthony Cole Training

If you are in a traditional retail situation selling a commodity, then not so much. Depending on the type of sales you are in, maintaining current accounts may have a significant impact on your sales success. If you count on repeat buyers, this is critical to your business success.

Hiring 186