Steven Rosen

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Part 2: Coaching Your Team Post-Covid Recovery

Steven Rosen

They would observe calls, ask questions to help the sales rep evaluate what worked well and didn’t work, and have the rep come up with ways they would commit to improving their selling skills. The most likely scenario is that your reps will be doing a combination of face-to-face and virtual selling calls.

Coaching 290
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Awesome Virtual Coaching Creates Master Virtual Sellers

Steven Rosen

Many salespeople have found the entire shift very frustrating and are still uncomfortable selling virtually. Salespeople who had poor selling skills before COVID are now extremely challenged in hitting their quotas. The sales manager coach/must observe each of their sales reps sell every month. . Conclusion.

Coaching 282
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Get Off Your Butt and Start Coaching Your Reps

Steven Rosen

Yet, it fails to recognize or nurture the proactive elements—selling skills and the subtle cues that build rapport or understanding of the client’s concerns—that can only be gleaned through direct observation. ’ Such an approach may direct attention to lagging indicators like sales volumes.

Coaching 156
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Get off Your Butt and…

Steven Rosen

Leaders can provide real-time coaching and observe selling skills in action by getting out in the field and accompanying their reps on client visits. Customers are more likely to make time for meetings that they perceive as useful and relevant. Sales leaders should also model the behavior they expect from their salespeople.

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Developing Master Sales Coaches

Steven Rosen

You may be considering implementing a technology or selling skills initiative. Unfortunately, as you know, this won’t maximize your sales nor improve the competencies of your sales team. As head of sales, there are several levers you can pull to significantly improve sales performance.

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Are You the Chief Rescue or Chief Revenue Officer?

Steven Rosen

Self-awareness and assertiveness are key skills for holding salespeople accountable. Journaling and self-reflection can help salespeople improve their own selling skills. Pre-call planning and post-call debriefing are essential for coaching and development.

Revenue 156
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Strategy is Sexy, Execution Sucks

Steven Rosen

An example of addressing these themes is a company that identified messaging, planning, and selling skills as its top three critical success factors. It is essential to define critical success factors and identify the specific actions required to achieve them. This clarity helps salespeople stay focused and motivated.

Strategy 156