article thumbnail

My Favorite Closing Line

Mr. Inside Sales

Smart companies are picking these up now, while they’re available, and not waiting until they go on back order. But let’s back up to that initial order phrase: “Here’s what I recommend we do…” There are many variations on this, like: “Here’s what my best clients are doing right now…”. “My Here’s what I recommend you do…”.

Closing 156
article thumbnail

The Hidden Talent in Your Ranks

Sales and Marketing Management

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Fixing What People Buy because Clients are not Sold What They Need?

Babette Ten Haken

When employees are busy fixing what people buy, they limit their value to executing specific tools to get a one-off job done in linear manner. Smart companies like yours focus on getting it right, the first time. My playbook of cross-functional tools, Do YOU Mean Business? is available on Amazon.com.

Hiring 157
article thumbnail

From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. For the first time in decades, email and live chat support made it possible to quickly and easily communicate with a real person instead of a computerized menu or canned response.

article thumbnail

Inside Sales Growing by Leaps and Bounds

Score More Sales

Smart companies in nearly every industry are building out strong inside sales teams now. Since the advent of good webinar apps and other helpful tools it has been easier to communicate well virtually and postpone or reduce the need for in-person meetings.

article thumbnail

26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Make it easy for your customers to succeed by providing the tools they need to hit the ground running. Use Automation Tools.

article thumbnail

The Perils of Piecemeal

Cincom Smart Selling

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. When you have disparate tools, you can’t do that, since they often don’t integrate together. Worse, the tools won’t work across the whole process. They chose not to buy disparate tools. How smart are you?

Scale 48