Even in B2B, Customer Experience Defines You (April Referral Selling Insights)
No More Cold Calling
APRIL 29, 2019
Two phone calls later, with people promising to notify their transportation people and promising to call me, no one called. Nothing fancy, just a damn filing cabinet that I can get anyplace, but I certainly won’t be getting it there. I thought I had successfully changed the shipping date—until I got an email confirming the original date.
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