Sales Training Connection

JUNE 2, 2014

Interviewed by the Washington Post on leadership , Biz Stone – Twitter co-founder – was asked to define leadership in 140 characters. We thought this lesson from Star Trek applied not only to the world of Twitter but also Sales. His response? Leadership can be defined as good communication plus confidence without ego.

Sales Leadership 101

Sales Leadership Twitter Training Sales Management 101

Sales Training Connection

JUNE 23, 2014

Some 74% of B2B decision makers, for example, use LinkedIn for business reasons, while 42% use Twitter. They are highly networked with each other, can easily find people who’ve faced similar challenges, learn from each other, and influence each other. This is leading to profound changes in what they expect from sales reps and leaders.

Lead Rank 108

Lead Rank Decision Maker B2C Trends 108

Sales Training Connection

JANUARY 13, 2014

If there is conflict relying on email or even worse – 140 character Twitter messages – isn’t the answer. The lure of email is powerful. And for some types of sales communication it’s great, but it’s also open to misinterpretation. By talking over the phone or in person, sales managers are more likely to avoid misunderstanding.

Sales Management 109

Sales Management Top of Funnel Sports ACT 109

Sales Training Connection

SEPTEMBER 9, 2011

Regardless of your opinion about the value of annual performance reviews, they alone just don’t fit the coaching expectations and feedback needs of Millennials who have had close guidance from their parents and instant feedback and communication from friends via text messages, Facebook, and Twitter updates. .

Hiring 99

Hiring Wireless Coaching Journal 99

Sales Training Connection

OCTOBER 21, 2014

Whether it’s checking a review on Amazon, Yelp, CNET or Zagat or posting a question on Facebook or Twitter – consumers can do comparative shopping as long as they have a keyboard within reach. Changing sales process because of online information.

Face-to-face 92

Face-to-face Customer B2C Consumer 92

Sales Training Connection

JULY 9, 2012

Twitter, texts, emails, plus a slew of the other vehicles allow sales people to respond to others quickly. While quick response time is appreciated, the thoughtfulness of what’s included in the messages is often superficial or even off the mark.

Face-to-face 97

Face-to-face Coaching Twitter Benefit 97