Conflict management training: A frequently missed opportunity
Selling Essentials RapidLearning Center
OCTOBER 20, 2021
One quarter of employees in the CPP study had seen conflict lead to absenteeism. This blog entry is based on the following materials and research studies: CPP (2008). Conflict Resolution: Mediation Tools for Everyday Worklife. Conflict in New Zealand Workplaces Study. McGraw-Hill. FairWay Resolution (2014).
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