Why it pays to get all tangled up with your customers
Selling Essentials RapidLearning Center
APRIL 18, 2023
Are your customers satisfied with the products and services you provide? Thing is, in surveys up to 50% of “satisfied” customers say they’d happily switch suppliers. Research shows that it’s the pain your customer would feel if they were to stop doing business with you. Congratulations. But that’s a mistake.
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