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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

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Happy Birthday SugarCRM!

SugarCRM

I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on building awesome software. What I ended up learning later was what I enjoyed creating the most was customers. Entirely new software development and distribution models were being unlocked. I admit it.

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20 Clutch Sales Prospecting Tools for 2022

Crunchbase

Although no number of lead prospecting tools can replace the value of the personal touch of relationship building, taking advantage of modern sales prospecting software is an easy way to cut down on tedious and repetitious tasks so you can close more deals. For instance, software can be used to search and manage a prospect list.

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Everything You Need to Know About Choosing the Best VoIP Providers

Sales Hacker

Look at the software you already have ­– or the software solutions you’re putting in place. But with the auto-attendant service built into some VoIP plans, you can ensure your phones are always answered. 9) Integrated software. The solution includes collaboration software that helps your team stay connected.

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