Every team makes mistakes – but do your people tell you about them?
Selling Essentials RapidLearning Center
JUNE 22, 2023
Of course not. Of course there’s a difference between constructive and destructive criticism, and this research doesn’t suggest that you need to tolerate malcontents. Not intentionally, of course. So were the top teams really making ten times as many mistakes? The mistakes just weren’t being reported. and Sutton, R.
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