The Pipeline
OCTOBER 3, 2011
December 2007. Customer Hot Potato – Sales eXchange – 117. Stored in Attitude , Business Acumen , Communication , Customer Care , Proactive , Sales eXchange , execution. With so many opportunities to ensure customer satisfaction, it is a wonder how some companies keep blowing it. . Customer Care. March 2008.
The Pipeline
FEBRUARY 21, 2012
December 2007. Stored in Appointments , Contest , Proactive , Proactivity , Prospecting , Sales Success , Sales Technique , Sales Training , Workshops , execution. As you may have noticed over to the right, we are presenting the Proactive Prospecting Workshop in Toronto/Markham, scheduled for April 13. Customer Care.
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The Pipeline
MAY 6, 2011
December 2007. Sales in a New World – Choosing your Customer. We used to go far and wide looking for customers. Choose your customers. In addition to the marketing strategies outlined above, list out the 10-12 ideal customers your company would like to win. You really can pick your customers. January 2008.
The Pipeline
AUGUST 12, 2011
December 2007. When the customer can’t be consoled, console the employee. “I can hear the frustration in your voice,” said Sarah, to an upset customer. As I listened to the retelling, I wondered how the customer kept up his griping gyrations in the face of such calm and respectful treatment. August 2008.
The Sales Hunter
DECEMBER 12, 2011
We came up with a slogan that we lived by: “A company built by agents for agents to better serve our customers.” Because in my opinion they are the customer—they built the company and they own the success of the company. They know that customer service is not a department; it’s an attitude. customer service.
The Sales Hunter
JANUARY 30, 2012
As a professional speaker, Jeff Beals delivers energetic and humorous keynote speeches and workshops to audiences worldwide. customer service. December 2007. November 2007. October 2007. September 2007. You can learn more and follow his “Business Motivation Blog” at www.JeffBeals.com. cold calling.
The Sales Hunter
JANUARY 9, 2012
She is CEO of BRODY Professional Development, a business communication and presentation skills company that offers tailored training programs, workshops, keynote presentations, and executive coaching. customer service. December 2007. November 2007. October 2007. September 2007. cold calling. discounting.
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