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One Millimeter Mindset Customer Retention Blog Posts 2017

Babette Ten Haken

One Millimeter Mindset customer retention moves you and your organization one millimeter outside your current comfort level. When I started this blog in 2009, I focused on the thorny issues involved with communicating across the sales-engineering interface®. Are You practicing Wagon Circling Customer Retention?

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No Product Differentiation? No Problem. A CEO Who Found Another Way to Grow

SBI Growth

In 2009, Steve was brought in by its ownership group, Oncap. Delivering customer satisfaction drives policy retention for carriers. We built a Key Account Sales organization that focused on customer retention first, penetration second and customer conversions third.”. Estimates - written timely and accurately the first time.

Hiring 297
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When in Doubt, Doodle

Eyeful Presentations

For example, a 2009 study published in the journal Applied Cognitive Psychology found that doodling helped participants to remember 29% more information from a dull phone message than those who did not doodle. It may seem silly, but studies have shown that it can improve your memory retention and creativity.

Journal 36
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New Response Databases - Valuable Resource for B2B Marketers?

Pointclear

Ruth is Founder of eMarketing Strategy , a consulting practice that assists companies build their customer acquisition and retention strategies. Have a look at the reports here: 2009 and 2010. Today we're honored to have guest blogger Ruth Stevens share her thoughts on database marketing.

Resources 160
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What You Need to Know About the Challenger Sales Model

Corporate Visions

Written in 2009, Moore’s provocative methodology was a startling revelation for many companies who were desperately trying to understand how to salvage their business during the “Great Recession.” All three teams play an important role in winning critical commercial moments with your existing customers.

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Virtuous Cycle vs. Death Spiral with Scott Sands {Hey Salespeople Podcast}

SalesLoft

Why is quota attainment lower now that it was in 2009 at the bottom of the recession? Similarly, today, you’ve got a generation of CFOs and CEOs that led companies through the 2009 recession, who are reporting results to Wall Street. What’s the retention rate? Why do engineers make good salespeople?

Hiring 40
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SMB a New Year Bright Spot for IT Sales and Marketing?

The ROI Guy

According to the 962 respondents, SMB IT spending on hardware, software and services has increased from an average of $108K per organization in 2009, to a planned $143K in the second half of 2011.