DiscoverOrg Sales

NOVEMBER 15, 2017

December 2016: A troubled client account initially said they would renew their DiscoverOrg contract. DiscoverOrg’s Customer Success department – traditionally tasked with onboarding and responding to client requests – has become a key factor in the aggressive growth of DiscoverOrg. Spotlight on customer retention.

Retention 227

Retention Travel Customer ROI 227

The Sales Hunter

DECEMBER 22, 2015

I encourage you to look back over 2015, because it has nuggets of gold to help you excel in 2016. What were the reasons new customers agreed to do business with you? Here are 10 things worth considering: 1. Don’t go with your gut instinct. Find out the real reasons, as these will help […].

Customer 80

Customer Selling Skills Sales Goal Motivation 80

Sales and Marketing Management

DECEMBER 2, 2016

Issue Date: 2016-12-02. Teaser: Your blog could regularly attract 1,000 or more visitors a day and it wouldn't help your business if none of them turn into customers. Your blog could regularly attract 1,000 or more visitors a day and it wouldn't help your business if none of them turn into customers. read more

Customer 120

Customer 120

Increase Sales

DECEMBER 28, 2015

With the New Year of 2016 just 5 days away, now is the time to begin to increase sales. Actually much of this probably should have been started 30 to 90 days ago, but there is still time to make 2016 far better than 2015. Here are some steps to ensure your path to a better 2016 sales year. Credit www.gratisography.com.

Top of Funnel 70

Top of Funnel Ideal Customer Profile Funnel Lead Rank 70

Sales and Marketing Management

AUGUST 4, 2016

Issue Date: 2016-08-05. Here are six dangers of not attributing customer calls to digital marketing. Here are six dangers of not attributing customer calls to digital marketing. Author: Blair Symes, Director of Content Marketing, DialogTech. That can result in a series of potentially damaging issues that can hurt your ROI.

Marketing 149

Marketing Customer ROI Campaigns 149

Sales and Marketing Management

JANUARY 27, 2016

Issue Date: 2016-01-27. If a salesperson is asking the same boring questions and giving the same boring presentation, the possibility of the customer’s schema being altered or changed is remote. Author: Charles D. Brennan, Jr. read more

Customer 120

Customer 120

Increase Sales

JANUARY 1, 2016

First Contact the Source of Customer Loyalty. Time management or rather self management is an ongoing challenge along with sales and customer loyalty. In 2016, I have decided to share this business data with you respective to downloads (quarterly) and blog postings (monthly). What Is Passion? Ten Universal Laws of Learning.

Data 70

Data Loyalty Ideal Customer Profile How To 70

Sales and Marketing Management

APRIL 10, 2016

Issue Date: 2016-04-11. Teaser: When companies connect with customers through emotion, they reap huge returns. And those returns don’t just come from purchases; when companies manage to make an emotional connection, they usually see an increase in customer loyalty, overall customer spend, and referrals. read more

Scale 120

Scale Guidelines Customer Loyalty 120

Sales and Marketing Management

JUNE 1, 2016

Issue Date: 2016-06-02. Teaser: In a two-part Q&A, Tim Sanders, author of “Dealstorming,” interviews Matt Dixon, a group leader at CEB and co-author of “The Challenger Sale” and “The Challenger Customer.” Author: Tim Sanders. ” read more

Customer 120

Customer Groups Sales 120

Cincom Smart Selling

DECEMBER 15, 2015

Customer Engagement. Customers are what it’s all about. Take a look at how your business engages customers and what the resulting customer experience looks like. One way of improving customer engagement is by integrating traditional systems of record (such as CRM) with systems of engagement. Corporate Culture.

CRM 69

CRM Strategy Enterprise Enterprise 69

SalesLoft

OCTOBER 6, 2016

Not everyone can make the trek, and there certainly has to be a team of people back home to hold down the fort while the other half hunts down best practices and potential new customers. That’s why we’ve created the next-best thing: 360 degrees of Dreamforce 2016.

Conference 52

Conference Video Customer 52

Sales and Marketing Management

JUNE 2, 2016

Issue Date: 2016-06-03. Teaser: This is part 2 of a two-part interview between author and consultant Tim Sanders and Matt Dixon, a group leader at CEB and co-author of “The Challenger Sale” and “The Challenger Customer.” Author: Tim Sanders. ” read more

Customer 120

Customer Groups Sales 120

Partners in Excellence

JULY 30, 2016

As the complexity of our work, our organizations, and our customers skyrockets, we need models and frameworks to help us understand things, to help us evaluate how to most effectively achieve our goals, to help others understand what we are trying to achieve. I’ve gone on to enroll in Design Thinking For Innovation. No related posts.

Course 48

Course Maximizer Enterprise Enterprise 48

SalesLoft

AUGUST 12, 2016

Today Salesloft is excited to announce we are going Platinum at Dreamforce 2016. So, what’s on deck for Dreamforce 2016? We do what we’ve always done: we push the limits of the industry and highlight the customers that got us there. We’ll be demoing our new UI and new features that will make our already happy customers ecstatic.

Lead Rank 52

Lead Rank Lead Scoring Conference Scale 52

Partners in Excellence

JUNE 25, 2016

Not only do they help us makes sense of our own complex work environments, they provide us critical thinking and problem solving skills to help our customers. Related Posts: Bits And Pieces—June 5, 2016 Get Smart, Do Good! Bits And Pieces — April 2, 2016 Bits And Pieces — March 19, 2016 Defy Gravity — Today!

Course 48

Course Campaigns Relationals System 48

SalesLoft

FEBRUARY 18, 2016

Many would say it’s the sales reps: the ones grinding every day to transfer their belief behind the product to prospects, clients and customers. That’s why we want to meet you, our brand advocates , at Rainmaker 2016. Our Loyal Customers. Sure, it’s always nice to hear our customers sing our praises. We love you.

Meeting 52

Meeting Customer Face-to-face Exact 52

Mindtickle

APRIL 15, 2016

Last week we attended the TOPO Sales Summit 2016 event in San Francisco. Scott Albro , TOPO founder, and CEO, opened the summit with a great talk about the State of Sales in 2016. Part of the data-driven decision making in sales also has to do with the ICP or Ideal Customer Profile. Summary of The State of Sales in 2016.

Ideal Customer Profile 52

Ideal Customer Profile Account Based Marketing Proposal Groups 52

Steven Rosen

NOVEMBER 14, 2021

Most of your customers will shut down in less than four weeks. The sales rep should have a clear idea of any new marketing programs available to help kick off Q1 and know which customers they need to be seeing in the first week of the year. Top companies are already building tactical plans to hit the road running in 2016.

Consumer 374

Consumer Analysis Territories Account 374

Mindtickle

APRIL 15, 2016

Last week we attended the TOPO Sales Summit 2016 event in San Francisco. Scott Albro , TOPO founder, and CEO, opened the summit with a great talk about the State of Sales in 2016. Part of the data-driven decision making in sales also has to do with the ICP or Ideal Customer Profile. Summary of The State of Sales in 2016.

Ideal Customer Profile 52

Ideal Customer Profile Account Based Marketing Proposal Account 52

Sales and Marketing Management

JULY 21, 2017

Issue Date: 2016-07-22. Teaser: Believe it or not, your current customer data is actually the secret source of future growth. Organizations constantly claim to be “customer-first”; now you have a chance to put that aspiration toward your organization’s growth. Author: Hila Nir. read more

Data 250

Data ROI B2B How To 250

Partners in Excellence

OCTOBER 1, 2016

More Books: I completed or reread some great books by friends and colleagues I think they belong on every sales professionals bookshelves: Sell with a Story: How to Capture Attention, Build Trust, and Close the Sales , Paul Smith: We know how critical stories are in connecting and engaging our customers. No related posts.

Top of Funnel 48

Top of Funnel Conference Funnel Inside Sales 48

LeadBoxer

MARCH 28, 2021

Most organizations strive to engage with their customers at a high level. In order to effectively develop and cultivate leads, it’s best to understand a few key customer engagement strategies for Millennials. Keep reading or use the following links to “jump” ahead: Customer Engagement Strategies for Millennials.

Strategy 98

Strategy Customer Demographics Analysis 98

Engage Selling

FEBRUARY 16, 2016

Following last month’s post of what to stop doing in 2016 today, we will focus on what you can do to accelerate sales in 2016: 1. Create an Account Management plan that includes a monthly touch point with all of your current customers. This could be a phone call, business review, courtesy call, email, call […].

Account 48

Account Sales Customer Quota 48

Selling Essentials RapidLearning Center

NOVEMBER 22, 2023

Every salesperson knows that there are times, like the end-of-year holidays, when you may want to give a good customer a gift, depending on the kind of relationship you have. But more broadly, what’s the impact of giving gifts to customers or clients, and how is gift giving likely to affect their view of you?

Pharmaceuticals 52

Pharmaceuticals Customer Study Incentives 52

Partners in Excellence

AUGUST 20, 2016

How we engage our customers in understanding what they value, how we articulate the value in the most impactful manner possible is critical to our success in sales. Jack’s one of the best people I’ve met in helping us understand how to engage our customers. Lean Communication For Sales , Jack Malcolm. Words count.

Face-to-face 48

Face-to-face Campaigns eBook Up-Sell 48

MTD Sales Training

MAY 3, 2017

Harvard Business Review (HBR) discussed an interesting concept recently (Sept 2016) where they were comparing what customers actually buy and what sellers offer to sell. Or do you think about the experience you are trying to offer the buyer or customer ? Do you see your product as simply that – a product? Happy Selling!

Customer 133

Customer Insurance Insurance Travel 133

Sales and Marketing Management

JUNE 16, 2016

Issue Date: 2016-06-17. Author: Judd Marcello, vice president of marketing at Smartling. Teaser: Incorporating the following four key elements to personalize global content will ensure your messages and brand resonate in any language, all cultures and every market. read more

Prospecting 120

Prospecting Customer Marketing 120

Zoominfo

JUNE 19, 2020

The best case study with which to observe how businesses prepare for privacy regulation is the General Data Protection Regulation (GDPR), a massive law that affects any company collecting personal information about customers in the European Union (EU). GDPR was adopted in 2016 and went into effect in May 2018. The results were notable.

Data 162

Data Relationals Case Study Face-to-face 162

DiscoverOrg Sales

JANUARY 1, 2018

Marketing pain points: Bad data, consistent customer experience, and tracking campaign results. Difficulty creating a consistent, multi-channel customer experience. Pain point #2: Difficulty creating a consistent, multi-channel customer experience. Customer experience solutions. Pain point #1: Old and/or inaccurate data.

Trends 184

Trends Advertising Advertising Survey 184

Sales and Marketing Management

APRIL 3, 2016

Issue Date: 2016-03-01. Author: Jeff Bloomfield. Teaser: To capture favorable votes, salespeople, like politicians, need to pull six key levers that guide decision-making. These levers affect the limbic system of the brain, which holds memories, emotions and many core beliefs.

Customer 120

Customer System How To 120

Partners in Excellence

MARCH 19, 2016

First, thanks to everyone who took the time to provide feedback and ideas on some of the things I covered in last week’s Bits And Pieces ( March 12, 2016 ). Beyond The Sales Process, 12 Proven Strategies For A Customer Driven World , Steve Andersen and Dave Stein. This weeks bits and pieces. What’s On Your Mind?

Webinar Metrics 48

Webinar Metrics Ideal Customer Profile Inside Sales Hotels 48

Zoominfo

JUNE 19, 2020

The best case study with which to observe how businesses prepare for privacy regulation is the General Data Protection Regulation (GDPR), a massive law that affects any company collecting personal information about customers in the European Union (EU). GDPR was adopted in 2016 and went into effect in May 2018. The results were notable.

Data 147

Data Relationals Case Study Face-to-face 147

SalesLoft

FEBRUARY 4, 2016

It’s almost time for Rainmaker 2016 , the the one and only conference dedicated 100% to all things sales development. Our Rainmaker 2016 speakers want to answer the question: what’s next in sales development? clickToTweet tweet=”‘Don’t bashfully tread around the question.

Decision Maker 52

Decision Maker Consumer Conference B2B 52

Sales and Marketing Management

MARCH 27, 2016

Issue Date: 2016-03-28. Author: Judd Marcello, vice president of marketing at Smartling. Teaser: Considering that 95 percent of the world’s consumers and 80 percent of the world’s purchasing power live outside of the U.S.,

Scale 120

Scale Prospecting Customer Consumer 120

Sales and Marketing Management

OCTOBER 20, 2016

Issue Date: 2016-10-21. Teaser: Sales, marketing, customer service and onboarding/operations functions are often running as disparate business systems that are not conducive to creating the holistic experiences that today’s customers expect. Author: Chris Benedetto, Director of Marketing, Sales Automation, Pegasystems.

Customer Service 233

Customer Service Sales Automation System Positioning 233

Corporate Visions

APRIL 30, 2019

The post The Best Way to Apologize to Customers, Backed by Science by Corporate Visions appeared first on Corporate Visions. No matter how you phrase it, apologizing to your customers for a service failure is never easy. Not only do you risk losing the customers you’ve wronged, you risk all future revenue from those relationships.

Customer 107

Customer B2B Social Media Research 107