How Conversation Intelligence Drives Growth Along 3-Dimensions
Chorus.ai
DECEMBER 18, 2020
I first came to know about this technology in 2017 as a CRO when one of my team leaders brought it to my attention. By setting up filters to see how many times each competitor comes up in conversations with customers and prospects, and then selectively digging into those conversations, they can access a goldmine of competitive data.
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