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Building Loyalty Evolves with Data, Smartphones, and Personalization

Zoominfo

Sure, we could reminisce about the roots of loyalty programs in the 1700s, when devoted customers received special tokens, but instead, let’s start in the early 1980s, when much of the airline industry waded into what one would consider modern customer loyalty. The data (and deals) helped improve the most valuable customers’ experiences.

Loyalty 226
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COVID-19: Pandemic-Tested Team Support Strategies

Zoominfo

Other companies that have taken the same pledge include Amazon, Apple, Google, Facebook, Salesforce, and Twitter.

Airlines 130
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How Aviation Businesses Can Utilize Personalization To Make Better Engagement With The Next Generation Travelers

Pipeliner

In 2018, the airline industry set a record by flying more than 4.3 With these statistics, you may think the airline industry is doing pretty well. But to achieve such heights, the challenges the airline industries face are equally prominent. How Personalization Can Help Airlines Improve the Passenger Experience.

Travel 69
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Leadership Lessons from 36,000 Feet Over the Pacific Ocean

The Sales Hunter

You can pass the time by watching movies “edited for airline viewing” or spend hours thinking you’ll finally master Candy Crush. Copyright 2018, Mark Hunter “The Sales Hunter.” Long flights are a time for me to skip the movies and stupid games and do some deep thinking. ” Sales Motivation Blog.

Airlines 105
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Put Your Shoes On! Plus 12 Other Tips to Do Travel Right

John Barrows

One of my most popular LinkedIn posts of 2018 was my rant about travel and 13 tips to make air travel better for everyone. I remember recently I was annoyed at a certain airline for various reasons and I took it out on the flight attendant when she asked me to put my seat back up when it was already up. Get out of the way.

Travel 112
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Stop Farting on Airplanes, and 12 Other Tips to Do Travel Right

John Barrows

One of my most popular LinkedIn posts of 2018 was my rant about travel and 13 tips to make air travel better for everyone. I remember recently I was annoyed at a certain airline for various reasons and I took it out on the flight attendant when she asked me to put my seat back up when it was already up. Get out of the way.

Travel 70
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Meet Seattle’s Next Generation of Tech

Highspot

2018 saw investors pour $793 million into Seattle startups during the second quarter alone — the highest amount since 2015, and the second largest since the dot-com era of the late 1990s and early 2000s. With investor cash flowing and startups catching the wave, what did we see at this year’s GeekWire Bash?

Meeting 40