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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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What’s the Best Way to Convince a Local Business Client to Implement Social Media Marketing?

BuzzBoard

A proficiently managed Facebook marketing strategy can result in higher sales, enhanced customer service, and bolstered brand loyalty. Businesses can share blog posts, stream live videos, participate in Q&As, and even offer customer service – leading to improved client relationships. Facebook, boasting 2.7

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Transform Your Sales With the Right Talent

Miller Heiman Group

The 2019 World-Class Sales Practices Study revealed that just 32% of organizations believe they have the right people in place to meet their business goals, and only 24% assess why their top performers are successful. Align Sales and Service. Sales sells the first deal; customer service helps sell every deal thereafter.

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2018 in Review – Happy Employees, eLearning Awards, and a New View for Sales Training

The Brooks Group

We received two Bronze Awards in the 12th Annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service recognizes the achievements of contact center, customer service, business development, and sales professionals worldwide. What's in Store for 2019?

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. 2019 cost just $99.

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How Powerful are Your Conversations with Customers in Crisis?

Miller Heiman Group

The Sales Conversation Metric evaluates how well your sellers deliver perspective to your customers, compared to the performance of the 1,000 global sales organizations that participated in the 2019 World-Class Sales Practices Study.

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A Complete Guide to Thought Leadership + 6 Ways to Drive Sales Using It

LeadBoxer

The 2019 Edelman-LinkedIn B2B Thought Leadership Impact Study found that 55% of decision-makers use thought leadership as a way to vet potential vendors before agreeing to work with them. Between 2018 and 2019, the percent of decision-makers who spend an hour or more a week reading thought leadership content grew by eight points.