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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

And according to Salesforce’s State of Sales Report for 2020 , top-performing sales reps are up to 33% more likely to spend time training with their managers and up to 46% more likely to receive outside training from other sales experts. The courses cover topics ranging from sales to marketing, customer service, and coaching.

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Customer expectations – how are they evolving, what is driving them, what should sellers do to keep up, and how to improve customer experiences

Artesian Solutions

B2B buyers are first and foremost still consumers. According to a recent Salesforce study on the state of the connected customer, changing customer expectations means that 82% of business buyers expect the same experience as they get with personal buying. 67% have switched vendors for a more consumer-like experience.

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Understanding the benefits of 360-degree customer view

Salesmate

Organizations first must commit to developing customer-facing teams and start tracking structured and unstructured data. Then everyone from marketing to sales to customer service has a stake in capturing, analyzing, and responding to the data. Drives your customer loyalty. Will they contact customer service?

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Prior to joining Primary in early 2020, Cassie spent 15 years as a tech operator. Heck, stand at the head of it.

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