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2021 Awards: Allego Honored for Tech Innovation, Service, Workplace Culture

Allego

In doing so, the company garnered the attention of several organizations during 2021, winning awards and accolades for its technology, customer service, and workplace culture. It’s an honor to have been recognized for the work we’ve done, and we’re thankful for our partners and customers who’ve joined us on this journey.

Lead Rank 157
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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. A better way to train and educate your customer service teams is to get software that’s specifically built for that purpose.

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Highspot Ranked a Fastest Growing Company in North America on the 2021 Deloitte Technology Fast 500™

Highspot

Global customer adoption, product innovation and category momentum drive strong growth that earned placement for third consecutive year. 17, 2021 /PRNewswire/ – Highspot , the sales enablement platform that improves sales performance, today announced it ranked No. Stevie Award for Customer Service Department of the Year.

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Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

See what the top 10 platforms you should be looking at in 2021 are to make an informed decision for your business needs. 10 best enterprise CRM solutions for 2021. Salesforce is another top enterprise CRM solution for 2021. The post Top 10 Best Enterprise CRM solutions for 2021 appeared first on Sales Hacker.

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5 Retention Strategies That Don’t Work Without Killer Customer Service Skills

Lessonly

I don’t know about you, but I think customer service roles get a bad rap. The stereotypical customer service agent is just listening to customer complaints, resolving help tickets without a whole lot of passion, and troubleshooting basic problems. What is customer service really about?

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Reflections on 2020 and A Message of Thanks, Optimism and Hope for 2021

Sell Integrity

We’re all grateful for the rewarding and mutually valuable relationships we have with our clients, and we look forward to moving onward and upward with you in 2021. The post Reflections on 2020 and A Message of Thanks, Optimism and Hope for 2021 appeared first on Integrity Solutions.

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Why Third-Party Reviews Should Be Part of Your Go-To-Market Strategy

Sales and Marketing Management

Let’s explore the reasons why product reviews should be part of your go-to-market strategy for 2021 and beyond. Although for some, great products and services are enough to build a brand, reviews will also help spread the word faster. Top priorities include: Increasing focus on customer satisfaction.

Scale 177