Connect2Sell

Promoted! Effective Sales Management Begins with Letting Go

Connect2Sell

Why is there so much confusion about what effective sales management looks like? delegating for development sales leadership sales management philosophy of leadership

Promoted! Sales Team Management Tips for Turnaround Teams

Connect2Sell

In this series for new sales managers, we’re about to look at sales team management tips for turnaround teams … teams that aren’t performing well. coaching leadership skills sales leadership sales management

Promoted! Sales Manager Goals and Objectives

Connect2Sell

As a sales manager, you’re responsible for delivering results. Leading people starts with leading yourself and making choices that truly get the right results the right way. delegating for development leadership development manager or leader sales goals new sales manager sales managers

Promoted! Now What? First-Time Sales Manager Series

Connect2Sell

You’re new to your role as a Sales Manager. Congratulations on your recent promotion! Not promoted yet but angling for a sales manager role? Here's a post to help you get there.). career Learning to lead manager or leader new sales manager

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

How to Be a Memorable Salesperson: Part 1

Connect2Sell

What does it mean to be memorable? sales strategies sales questions sales process sales effectiveness

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Promoted! New Sales Manager Tips for a Smooth Transition

Connect2Sell

Instead of selling, what’ll you do all day long as a new sales manager? Not knowing the answer to that question will lead you astray. You’ll end up becoming the “sales prevention manager” instead of a sales manager if you get in the way of sellers making sales.

How to Be a Memorable Salesperson Part 9: Follow Through

Connect2Sell

The opposite of memorable is forgettable. Unremarkable. Average. You are none of those things. So why act like it? Why act like every other seller out there, blending in to a sea of sameness? The work of selling is a lot more fun when you do the things that make you a standout.

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How to Be a Memorable Salesperson Part 6: Take Risks

Connect2Sell

In a research study with 530 B2B buyers, we gathered information about buyer experiences with sellers. In related research, we collected over 500 stories from sellers about their own personal best in selling. Every single one of the sellers’ stories had something in common.

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How Do I Get a Promotion to Sales Manager?

Connect2Sell

You’re successful as a seller. You’re planning for the future, and you’re eyeing that next-level job of sales manager. career sales management

10 Sales Leaders Share their Strategies for Writing Winning Proposals

PandaDoc interviewed 10 CROs and Sales leaders from companies like G2 Crowd, Sales Hacker, and Zendesk about their strategies for winning sales proposals. This eBook contains their insights and actionable takeaways that will give your team a leg up on the competition.

How to Be a Memorable Salesperson Part 2: Collaborate With Buyers

Connect2Sell

Being memorable in sales translates into making more sales. This 12-part series on how to be a memorable salesperson includes specific ways you can make yourself stand out to buyers.

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How to Be a Memorable Salesperson Part 3: Personalize Your Pitch

Connect2Sell

This 12-part series is all about standing out. sales pitch sales effectiveness

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How to Be a Memorable Salesperson Part 12: Answer Buyer Questions

Connect2Sell

In this, the final installment in our 12-part series about how to be a memorable salesperson, we’re going to take a look at one more skill. This one is tricky. It’s sensitive. It’s one that you may not want to admit you could use some help with.

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How to Be a Memorable Salesperson Part 11: Listen With Empathy

Connect2Sell

Memorable: enduring, unforgettable, noteworthy, significant, extraordinary, esteemed, important, impressive, remarkable, indelible, interesting, meaningful. The dictionary offers plenty of synonyms for the word “memorable.” They are all relevant and useful outcomes for a seller.

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The Path to Journey Management

Speaker: Kerry Bodine and Lindsay Sykes

The practice of journey mapping has reached fever pitch. But your mapping efforts are only effective if the resulting maps help you drive organization change — and then measure the results of your efforts. Join Intouch Insight and Kerry Bodine, CX expert and co-author of Outside In: The Power of Putting Customers at the Center of Your Business, as she shares Bodine & Co.’s latest research on this topic.

How to Be a Memorable Salesperson Part 10: Ask Better Questions

Connect2Sell

As we get close to wrapping up this 12-part series on becoming more memorable as a seller, you’ve probably detected some common themes: selling skills connecting with buyers DISCOVER Questions™ open-ended questions sales questions

What Is the Role of Sales in the Customer Buying Experience?

Connect2Sell

You can’t close a sale until you open and nurture a relationship with a buyer. You have to demonstrate value that is personal, meaningful, and relevant to the buyer. Sales does the work to open, nurture, and communicate value. Without this work, it’s hard to create a great customer buying experience.

13-Part Series: How to Be a Memorable Salesperson

Connect2Sell

There’s no such thing as a natural-born salesperson. sales success sales tricks

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The Other Half of Sales Team Development

Connect2Sell

As a seller, your job was to deliver results. You were measured by and rewarded for performance. Your priority was to reach your sales quotas. leadership development sales managers sales performance

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How to Level Up Your Marketing Strategy with Video

Building brand awareness and acquiring customers is never easy, but how can you improve your marketing strategy with limited resources? Vidyard has you covered with their 3-in-1 guide on how to use video across your marketing efforts without breaking the bank.

Creating Value in Sales When Selling to the C-Suite

Connect2Sell

As a sales coach and guest on sales podcasts, I get asked a lot of questions about selling to the folks in the C-Suite. Here are some of the questions I hear most frequently.

How to Be a Memorable Salesperson Part 8: Be Authentic

Connect2Sell

We’ve been hearing great feedback about this series on how to be a memorable salesperson and hope you’re finding it to be useful, too. selling skills authenticity connecting with buyers

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How to Be a Memorable Salesperson Part 7: Encourage Your Buyers

Connect2Sell

Now that we’re more than halfway through this CONNECT2Sell series on how to become a more memorable as a seller, be sure to go back and catch up on any posts you’ve missed. We’re covering 12 different ways you can make a lasting impression with buyers.

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B2B Sales Productivity: 5 Sales Hacks You Can Afford

Connect2Sell

Every minute matters. When you’re in sales, your productivity can swing up or down based on how you manage the minutes. sales performance sales webinar sales effectiveness sales tricks

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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

How to Start a Sales Conversation that Appeals to Buyers

Connect2Sell

You’d like to open the sale. You’d like to appeal to the prospect so they’ll take your call. Here are five examples of how NOT to start a sales conversation : sales conversations stop selling & start leading DISCOVER Questions™ cold calling

Fine Dining Serves Up a Great Example of Positive Sales Technique

Connect2Sell

Next time you’re enjoying a relaxing meal in a fine dining restaurant, observe these six sales lessons in positive sales technique that will help you get follow-up business from your customers, too. sales and service sales tricks

How to Assess Customer Needs in Half the Time

Connect2Sell

The discovery phase of the sales process is important but often overlooked or cut short. When asked, sellers usually say they don’t conduct thorough discovery because it takes too long. They’re concerned that their buyers won’t give them enough time and/or don’t feel they have enough time themselves.

How to Be a Memorable Salesperson Part 5: Create Value

Connect2Sell

Being memorable matters! You work far too hard and put in way too many hours to be easily forgotten. You don’t want to be part of the ho-hum background noise in other peoples’ days. You’re better than that. You have more to offer than that.

Moving the Sales Performance Bell Curve

A blueprint for turning average performers into top reps.

How to Be a Memorable Salesperson Part 4: Be a Giver

Connect2Sell

When it’s time to buy, a buyer will reach out to a seller who left a memorable impression. No one likes to start from scratch and take a chance. No one likes to go through the vetting process of talking to multiple sellers (and then dodging their follow-up calls for months).

Question-Based Selling Is Only As Good As the Questions Being Asked

Connect2Sell

What makes a good question? In sales, some would say a good question is one that is prepared in advance. Some would say a good question is one that swiftly leads the buyer toward the close.

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7 Practical Sales Books You Haven’t Heard of Yet

Connect2Sell

In no particular order, these are my recommendations for the seven best sales books you don’t already have on your shelf. These are written for front-line sellers. You haven’t heard about them yet because they’re too new, self-published, or from first-time authors. Don’t let that stop you!

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How to Do a Sales Presentation That Builds Buyer Desire

Connect2Sell

Ho-hum demos, capabilities presentations, proposals and dog-and-pony shows don’t make the sale. sales presentation buyer alignment

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

Why and How to Assess Customer Needs After the Initial Sale

Connect2Sell

The sale was made. The customer is on contract. Your job is to look for upsell opportunities, to keep the customer happy, and to renew the contract each year. So why bother to assess customer needs after the initial sale?

Sales Management Tips for Making Better Use of Your Time

Connect2Sell

Like all managers, Sales Managers encounter 10 Time Thieves that steal precious moments out of every day and impair the managers’ effectiveness. time-management sales management delegating for development employee engagement ennoble enablement

Sales Management Training You Do for Yourself

Connect2Sell

You're at that crossroads. You'd like to get ahead, to take on some new responsibilities, to stretch to the next level. You’ve been thinking that it’s time to become a Sales Manager.

Step 1 for Managing, Training & Selling with Emotional Intelligence

Connect2Sell

It's human nature to focus on self. On top of that, the perception (fair or not) is that sellers are even more self-oriented than people in most other professions.

Successful Social Selling Best Practices Guide

This best practices guide focuses on helping you organize, harness and capitalize on the information, buying signals and qualified prospects identifying themselves to you online every single day.