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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

Through interactive workshops focusing on various stages of the customer journey, participants engage in role-playing and collaborative exercises. Company-wide customer service goals and relevant metrics ensure shared responsibility and accountability. Marketing may focus on content creation, advertising, and generating interest.

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Sales Proof of Concept (POC): 5 Ways to Drive More Revenue

Sales Hacker

Technical selling of SaaS, on-premise software, and hardware solutions has relied on sales proofs of concept (POCs) that require pre-sales professionals to lead, manage, and drive to a ‘technical win” outcome so that account executives can close the deal. Sales Profile: Enterprise to Global Accounts. Duration: 15 to 30 Days.

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11 Tips on Integrating Social Media into Your B2B Lead Generation Strategy

Cience

Once you’ve chosen your social media platform, it’s time to set up your account. Social Media Advertising. As long as you dedicate an advertising expenditure to your marketing efforts, you can easily tweak and control your spending. Optimize Your Profile Page. Why invest? Paid ads are a lot cheaper than you’d think.

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Insights on Outbound Conference in Atlanta

Pointclear

Morning sessions set-up workshops in the afternoon. Elements of becoming a trusted advisor: Value (you are not selling your company or a price, you are selling what needs to be done and how); Care; Proactive in approach; Accountable (you sold it you own it); Insight driven; Future oriented; Strategic.”. How could we fix it?

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How to Plan a Virtual Event That Generates Leads in 4 Easy Steps

Sales Hacker

Conferences and workshops are obviously being canceled, and the associated costs are significant. In this regard, what you’re really selling as the meat of your online event is a workshop with clear, actionable outcomes. Just Google, “your niche + workshop + Eventbrite + big city” to get a list of workshops.

Lead Rank 127
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Why Exit Interviews provide a Customer Experience Reality Check

Babette Ten Haken

One of my clients, a local advertising agency, began losing accounts at an alarming rate. Engage me to speak or conduct an interactive workshop for your business or at your next corporate or association event. What happened? Let’s explore, shall we? Now, the agency insisted their post-project “So how did we do?” Contact me.

SME 61
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Do You Avoid the Grand Vision?

Smooth Sale

Between us, we designed a workshop, sold two clients, and put in place everything we needed for entrepreneurial business. We now offered a second workshop, renamed Think On Your Feet ®. Clients liked the product, and our free demonstrations attracted attention from the big five accounting practices. An opportunity).