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Planes, Trains, and Automobiles: Why Account Executives Should Travel

No More Cold Calling

Sales leaders say they don’t need for account executives to travel. Reps are accountable for sending X number of emails and making X number of social media connections. Over the past decade, companies have cut back on travel because of the assorted tools that enable video conferencing. Ridiculous, right?

Travel 194
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How to Fix What’s Missing from Your Sales Training Program

Sales and Marketing Management

businesses spend $15 billion a year training their sales employees. The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company.

Training 326
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Do Your Account-Based Selling Teams Need a Strategy?

No More Cold Calling

They’re in control, so shouldn’t account-based selling pros just be prepared to wing it? Account-based selling teams need their own specific strategy with sales activities mapped to each stage of the sales process, which then needs to be mapped to the buyers’ processes. Identifying and Focusing on Strategic and Major Accounts.

Account 291
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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Why You Should Outsource Your Sales Training

Janek Performance Group

Sales executives and sales managers would agree that their sales teams need ongoing training, coaching and support to get to the top of the game and stay there. Effective sales training should be an essential aspect of your sales strategy. In fact, it is vital for your long-term business success.

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Why Roleplay Is A Winning Sales Training Strategy

Sales Gravy

They emphasize the need for leaders to create a culture of role-playing and accountability within their teams. Role-playing in sales is a powerful tool that helps salespeople improve their skills, gain empathy for the customer's perspective, and build confidence.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.