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Act! Leadership Spotlight | Patrick Curley, CPO

Act!

Q: Can you share some details about your professional journey and how your past experiences have equipped you for your current role as the Chief Product Officer (CPO) at Act!? Q: Can you explain your approach to prioritizing and managing the product roadmap at Act!? Q: What is Act!’s In the last year, the Act!

ACT 52
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Training Incentives Are Vital in the Digital Sales Era

Sales and Marketing Management

My answer: sales training initiatives. We’re currently in what some might consider the golden age of sales training initiatives. Sales training has grown in importance in the past decade. A closer look at a sales training incentive program. In the COVID-19 era, online training and certifications have skyrocketed.

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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

For example, an upset customer may expect the service rep on the other end of the line to respond urgently and with concern; a confused customer may expect a technical support rep to be patient and kind. For example, it may be hard for a field service rep to feel empathy for a customer who dropped their laptop in their pool while sunbathing.

ACT 86
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5 AI-Powered Solutions That Boost Sales Training Efficiency Now

Allego

If you’re involved in sales training , you know creating a training program is a multi-step and multi-person effort. For sales training to be effective, you must: Identify Specific Needs: This involves understanding the unique aspects of your product or service, the target market, and the skills or knowledge gaps within the sales team.

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

Imagine if you could go back and review every phone or video conversation at your company: training sessions, conferences, sales calls - anything and everything - and have a teachable analysis ready almost instantly. You could identify topic trends, coachable moments, and examples of what good (or bad) looks like.

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10 Creative Examples of How to Use AI in Sales

Allego

For example, AI can make personalized content recommendations , assess sales calls and provide feedback, and provide valuable insights into customer behavior and preferences. Salespeople can use ChatGPT to create sales content, generate personalized and engaging sales scripts, answer questions, and provide training and support.

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Sales Techniques Examples

The Digital Sales Institute

Sales Techniques Examples. Sales techniques examples for an ever changing world to which all salespeople now find themselves selling into. Sales is about getting someone else to take action, to teach customers something new and compelling and provide reasons for them to act. Sales Techniques Examples. 3) Why act now?

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